Western Union Mock Interview

To help you prepare for a Western Union job interview, here are 27 interview questions and answer examples.

Western Union was updated by on April 13th, 2020. Learn more here.

Question 1 of 27

If hired for this role at Western Union, I want to be sure that I'm hiring a motivated individual. What motivates you in your daily work and your career?

"I find myself the most motivated on the job when I am being challenged and when I can continue learning new things. From what I've learned in talking to others that currently work here at Western Union, the fast paced environment and continuous changes in the industry would keep me very motivated in my work and you'd never have to question if I were truly enjoying and being motivated in my work."

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27 Western Union Interview Questions & Answers

Below is a list of our Western Union interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.

  • 1. If hired for this role at Western Union, I want to be sure that I'm hiring a motivated individual. What motivates you in your daily work and your career?

  • 2. One huge philosophy that we believe in at Western Union is professional development. How have you worked to develop yourself professionally throughout your career?

  • 3. Our clients here at Western Union expect top-tier service and products and we will expect you to do just that in this role. Have you ever went the extra mile for a client when it wasn't expected? Why did you do so?

  • 4. Think back over your career up to today and tell me about the most difficult day on the job you encountered. What made the day difficult and how did you handle that situation?

  • 5. Western Union seeks out natural and confident leaders. What leadership qualities do you possess?

  • 6. What software programs do you use in your current work and how adaptable would you say that you are in learning and using new programs?

  • 7. We pride ourselves on teamwork here at Western Union and this role in Client Services relies on teamwork. What are the top qualities you would bring to a team based atmosphere here?

  • 8. How can Western Union motivate you on the job?

  • 9. How do you think our field of fraud analysis will change in the next five to ten years and how will you be able to help Western Union stay at the forefront of those changes?

  • 10. We pride ourselves on our interdepartmental teamwork here at Western Union. If hired for this role, what kind of team player could we expect you to be?

  • 11. At Western Union, we are always looking for bilingual skills from our staff to better suit and expand our client base. Do you speak any other languages fluently?

  • 12. How do you believe your coworkers would describe you?

  • 13. Among the common issues that are faced by Data Analysts in their work, which one or two problems do you feel really challenge analysts in the financial industry?

  • 14. If you joined the team here at Western Union, how would you build relationships with those that you would be working closely with?

  • 15. How long will it take you to make a meaningful contribution to our team at Western Union?

  • 16. What statistical analysis tools do you have experience working with?

  • 17. This position at Western Union has generated a lot of interest from applicants. What do you feel is the one quality that sets you apart from others we are speaking with about this position?

  • 18. Here at Western Union, we are expecting someone with strong leadership skills to take this role. How would you describe your management style?

  • 19. Are you familiar with any of the financial fraud detection software that is being used today?

  • 20. Tell me about a time where you had to analyze information in order to make a recommendation.

  • 21. In working with financial data here at Western Union, what are the steps you would take in the data validation process as part of your work?

  • 22. How do you stay on top of new trends in the financial services industry?

  • 23. Our customers rely on our services outside of normal business hours. Are you able to work a flexible schedule if hired for this position?

  • 24. If you were having an interaction with a client here at Western Union and you weren't able to answer their question or solve their problem on your own, how would you handle that situation?

  • 25. At Western Union, we pride ourselves on providing the best overall customer experience. Talk about your customer service experience and explain why it will help our clients here.

  • 26. The day-to-day life at Western Union can be hectic and stressful at times. If hired for this role, how would you keep yourself motivated when working with stressed colleagues and pushy clients?

  • 27. If hired to this role here at Western Union, what do you see as one initial hurdle you will have to overcome in your first weeks on the job?