How to Answer: How do you handle stress and conflict?
Advice and answer examples written specifically for an United Way job interview.
2. How do you handle stress and conflict?
Why the Interviewer Asks This Question
Nonprofit organizations often require employees to wear many hats. This means the work can be fast-paced and rapidly changing, which can sometimes lead to stress, interpersonal conflict, and professional disagreement. The interviewer wants to know that you maintain professionalism and focus during these situations.
Written by Isaiah Swanson on March 10th, 2022
How to Answer
Think back to situations in a previous position where you managed stress or interpersonal or professional conflict well. Tell the interviewer what steps you took to successfully address any conflicts and explain what strategies you employ to manage stress at the office.
Written by Isaiah Swanson on March 10th, 2022
1st Answer Example
"I have worked for nonprofits for fifteen years, and in that time, I have learned a few methods for managing stress. Every morning I wake up two hours before work to go on my daily run. Running awakens my brain and helps me focus, which prepares me for my workday. I also practice breathing exercises and meditation, which has helped me maintain poise and professionalism in the face of challenging situations."
Written by Isaiah Swanson on March 10th, 2022
2nd Answer Example
"At an organization I worked for five years ago, I had a co-worker who would gossip loudly with another co-worker every day in his cubicle next to mine. Their conversations distracted me and others from work and created a lot of stress as we attempted to focus. Since I felt this behavior contributed to negative work culture, I decided to address the issue, and I met privately with our team leader. I shared my concerns and asked if it would be possible for her to steer the two co-workers away from those discussions at the workplace. She agreed and did so privately. When dealing with conflict, I always try to be firm while also being respectful and considerate."
Written by Isaiah Swanson on March 10th, 2022