Master 35 United Way interview questions covering community impact, fundraising, and mission-driven leadership.
Question 12 of 35
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Isaiah Swanson is a volunteer recruitment professional who has interviewed, trained, and supervised thousands of volunteers supporting dozens of nonprofit programs helping families in crisis, homebound seniors, and victims of natural disasters.
As a manager, it is critical to invest in your employees' professional development. Besides helping them stay updated on new technologies, regulations, and strategies, professional development builds confidence and increases employee retention.

Isaiah Swanson is a volunteer recruitment professional who has interviewed, trained, and supervised thousands of volunteers supporting dozens of nonprofit programs helping families in crisis, homebound seniors, and victims of natural disasters.
"As team manager, I received approval from our board of directors to use a small percentage of my annual budget to pay for costs associated with team members' professional development activities. When I discussed the matter with my team, they indicated they would be interested in attending conferences and workshops related to nonprofit administration. I agreed with this idea and set up a rotation. Each team member would attend a conference once every two years as well as local workshops twice a year. The team eagerly availed themselves of this opportunity, and it increased their knowledge and skills as well as their desire to continue doing this work."

Isaiah Swanson is a volunteer recruitment professional who has interviewed, trained, and supervised thousands of volunteers supporting dozens of nonprofit programs helping families in crisis, homebound seniors, and victims of natural disasters.
"In my role as a human resources director, I want to encourage employees to pursue opportunities for professional development, and we have some resources reserved for that express purpose as an organization. I plan and coordinate all of our in-house professional development programs, which include regular e-learning workshops, presentations from community leaders and nonprofit professionals, panel discussions, and more. I believe this is a consistent way to build skills and stay updated on industry trends, new technology, and best business practices."

Isaiah Swanson is a volunteer recruitment professional who has interviewed, trained, and supervised thousands of volunteers supporting dozens of nonprofit programs helping families in crisis, homebound seniors, and victims of natural disasters.
There is a myriad of ways to go about offering this kind of support, from e-learning to attending conferences. Be specific about how you have leveraged professional development to strengthen your team as a whole.

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Written by Isaiah Swanson
35 Questions & Answers • United Way

By Isaiah

By Isaiah