35 NAV CANADA Interview Questions & Answers

Below is a list of our NAV CANADA interview questions. Click on any interview question to view our answer advice and answer examples. You may view 8 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.

Accomplishment

1. Tell me about your greatest work-related accomplishment.

What You Need to Know

Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values and what goals and milestones you are striving to achieve. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. It is okay to brag a little when answering this question. Show that you are proud of yourself and your career accomplishments!

Written by Kevin Downey on December 6th, 2022

1st Answer Example

"The greatest accomplishment in my career was graduating from University as an honors student while working full-time in a related field. I was at the top of my class while working full-time. This success showed me that I could dedicate myself to my career and reach the goals I set for myself through determination alone. It felt great to accomplish so much and receive recognition for my dedication. But most importantly, I felt the greatest accomplishment in this was learning what I was capable of."

Written by Kevin Downey on December 6th, 2022

2nd Answer Example

"I have many accomplishments of which I am proud. Overall, I would say that my greatest work accomplishment is the teams I have built, how I have served as an influencer in the workplace, and my positive reputation in this industry."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I would say my greatest work-related accomplishment is when I was promoted to my current position, that of a department manager. When I became serious about my career I set a goal of reaching the highest position possible within the company and finally achieving that gave me a great deal of satisfaction knowing that I put my mind to something and work hard I can achieve it."

Marcie's Feedback

Awesome! This is definitely an impressive achievement. Can you talk a bit more about what you did to accomplish this goal? What steps did you take to get promoted? The more details, the better! Good job!

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Anonymous Answer

"My greatest accomplishment occurred in my previous summer student position as a cashier. I noticed my colleagues often had difficulty finding files, customer orders, and more - which reduced productivity, specifically during busy periods. So I took it upon myself to organize these filing systems to make the process much quicker and smoother. After, I and my colleagues were able to find any files in a timely manner with this new organization system"

Marcie's Feedback

Nice! This example clearly shows how your actions benefited the company. This should impress the interviewer and enable them to envision how you might help them too. Good job!

Anonymous Answer

"Thanks for the question. There are many accomplishments I have had in the past and I would like to highlight this particular project. The project intends to equip and set up 30 hybrid classrooms with supportive technologies in each classroom. This project will allow students to attend lectures online or onsite. The project budget was substantial and I had to manage the project from the initiation phase to the closing phase. I had to coordinate multiple teams and departments and report to the senior executive biweekly on the project status. The project was completed within the scheduled timeframe and on budget. I feel privileged and honored to be part of such an exciting initiative that will shape the future of learning at the college. It was a very valuable learning experience for me and I am eager to take on more projects like this in the future. I am proud of my team and the work we did."

Jaymie's Feedback

Wow! This is an impressive achievement to share with the interviewer. Good job sharing the project overview and explaining your role and impact.

Anonymous Answer

"My most significant work-related accomplishment is my position before I left my last company because I started at that company as an assembler, and then I became a QC inspector. Still, I pushed myself to work harder, stay curious, and take a risk until I became an engineer. Every time I lose confidence in myself, I look back on where I came from and realize how far I have come to achieve what I have currently."

Jaymie's Feedback

This is an outstanding achievement to share with the interviewer! It highlights your career development and progression, thus also demonstrating your growth and determination. By mentioning that you pushed yourself to work harder, stay curious, and take risks, you convey qualities like resilience, adaptability, and a strong work ethic; all great qualities in a candidate!
While your career progression is impressive, your response lacks specific accomplishments or examples of projects or tasks you excelled in. Adding concrete achievements would make your response even stronger!

Ask The Interviewer

2. What questions do you have for me?

What You Need to Know

It's necessary to come prepared with questions for your interview. It is also common for many of those questions to answer themselves throughout the interview before you've had a chance to ask them. Come equipped with enough questions that showcase your curiosity and intuitive nature. While doing your homework and reviewing the NAV CANADA website, take note of any questions that arise. The more you ask about the company, the more you'll communicate your desire to work for them. Lastly, don't ask any questions you could have answered by visiting their homepage or thoroughly reading the job posting. Put effort into it and go above and beyond.

Written by Kevin Downey on December 6th, 2022

How to Answer

Here are some sample questions.

- When would you like to have this position filled

- How long has this role been vacant

- Is this a replacement search or a newly created role

- What is your favorite part about working here

- What is the company's primary goal for this position in the next 12 months

- Can I clarify anything from my background and experience for you

- What do you see as the biggest change in this industry over the past three years

- Is there any reason why you would not hire me?

Written by Kevin Downey on December 6th, 2022

Experienced Example

"Thank you for asking. I have a few questions that haven't yet been answered in our conversation. How was the person who held this role previously regarded by the rest of their teams, and how difficult will it be for someone new to earn their trust? Also, do you have internal candidates also interviewing for this position?"

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I want to visit the site, before that, I have to research about 50 courses I have to study over the three years of span, what are they related?

And how long it will take for you guys to return the call for an offer."

Rachelle's Feedback

I am having a tough time understanding your first question. The last question should be softened as its much too aggressive and assumptive. I have offered an example, below.

"Thank you for asking! Could you share with me the next steps in the interview process? Do you have a timeline for your decision?"

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Anonymous Answer

"Thanks for asking. I do have a few questions.

Throughout the application process, it's been stated that relocation is a must for this position does NAV CANADA offer a relocation allowance either for the training portion or after training is completed?

What is the upward mobility like for these positions and do they differ greatly?

What's a day in the life for one these positions like, do you enjoy your work?"

Marcie's Feedback

Excellent! Having three or so thoughtful questions lined up for the interviewer is perfect. Your questions are meaningful and show a genuine interest in the role and company.

Anonymous Answer

"You answered quite a few of the questions that I had prepared, but there are a couple more that I would like to ask:

1. Can you please elaborate on the length of training for this position?

2. What are your expectations of trainees?"

Jaymie's Feedback

These are great questions.

Anonymous Answer

"What does success in this position look like to you?"

Marcie's Feedback

Good question! You might want to come up with a couple more. Having about three thoughtful questions up your sleeve for the interviewer is best. Nice job!

Anonymous Answer

"1. What are the qualities for someone to succeed in this role?
2. What will be the most challenging aspect or task of this position?
3. For the first 30 days in this position, what will be your expectations?
4. When would you like this position to be filled?
5. Do you have a timeline for the interview process and how long does it take?
6. What does a typical day look like in this position?"

Jaymie's Feedback

These are all excellent questions to ask! Depending on the length of your interview, there is typically only time for 2-3 questions, so just be mindful of the time left when asking your questions and try to prioritize them.

Behavioral

3. Tell me about your hero or role model.

What You Need to Know

Have fun with this question. Consider someone, fictional or true to life, who you looked up to and who served as instrumental in shaping your character. Go deep while answering this question, as it could serve as a method to reveal your leadership style or ways in which you can showcase how you inherently embrace their values and ideology.

Written by Kevin Downey on December 6th, 2022

Answer Example

"I would have to say Alexander Graham Bell is one of my heroes. A true innovator and also an aviator. Besides inventing the telephone, among many other innovations, he spent most of his adult life in Canada, where he was involved in several aeronautical projects around the turn of the century. These included experiments with tetrahedral box kites in the 1890s. Later, he even became part of the Aerial Experiment Association, which designed, built, and flew the Silver Dart in 1909."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I've always thought of my dad as my hero, He's one of the smartest and hardest-working men I've ever met. Without ever attending middle school he was able to not only become a Journeyman sheet metal worker but score the highest in the entire province during his studies. He sets an example for me that I strive toward."

Marcie's Feedback

Wow! Can you talk more about his journey and what you witnessed personally? What qualities does he possess that you strive to emulate? The more details you can add, the more memorable your answer will be to the interviewer. Excellent!

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Anonymous Answer

"My hero or heroes, are my children. And not because I raised them! Watching them grow into young adults and face the challenges of youth these days is incredibly inspiring to me. They face the challenges head-on, with no fear, and learn from those challenges in a really positive way."

Jaymie's Feedback

This is such a personal question and you gave a very genuine and heart-felt answer. Well done.

Anonymous Answer

"My father is my role model. I consider him a worthy role model because of how he manages multiple businesses of his own while maintaining a healthy work-life balance. He completes all his work in a timely manner and never misses family events. I especially admire this quality and apply it to my professional life to help me complete projects. I have learned to balance my work and organize it according to its level of importance and urgency."

Marcie's Feedback

Awesome! It sounds like your father has found success in an area where many others struggle. Good for him and it's great that you can emulate that in your own life. Nice!

Anonymous Answer

"Nelson Mandela is absolutely one of my greatest heroes and role models.
His Commitment to Justice (upholding fairness), Effective Communication (ability to convey ideas clearly and resolve conflicts), Diplomacy (Skillful negotiation and bridging divides among diverse people), willingness to learn from mistakes and move forward positively, and lastly Humility (putting people's needs first). These are the qualities that have inspired me in the life of Nelson Mandela, and they serve as a foundation for my approach to managing projects."

Jaymie's Feedback

He was an inspiration and role model to many; good choice! You did a great job sharing his specific values and traits that stood out to you.

Behavioral

4. Do you have any hobbies?

What You Need to Know

This question is an icebreaker designed to get you out of interview mode and showcase your personality. While answering this question, try not to present any conflicts of interest or contradict anything you suggested while answering other questions in the set, such as claiming to have open availability while taking several evening adult education classes.

Written by Kevin Downey on December 6th, 2022

Answer Example

"I speak a few languages, primarily English, French, and Spanish. I belong to a group where I get together with others who speak French and Spanish as a second language to keep our skills sharp. I also watch a lot of Spanish and French cinema and read books in those languages."

Written by Kevin Downey on December 6th, 2022

Experienced Example

"One of my favorite hobbies is flying drones and filming short films with them. I have a YouTube channel where I post them - places out in nature or old ruins, that sort of thing. I also take full advantage of the NAV Drone app when using it. A brilliant tool and a stroke of genius on the part of NAV CANADA to ensure airspace controlled is controlled while educating the public on our service."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"My biggest hobby is playing tabletop roleplaying games, I'm sure you've heard of Dungeons and Dragons. As a Gamemaster I'm constantly designing encounters that facilitate a problem-solving mindset in both myself and my players, as well as when I'm doing world building such as designing a town or fleshing out characters it really gets my creative juices flowing.

I'm also into all things sci-fi and fantasy such as books, I'm an avid reader."

Marcie's Feedback

Awesome! Now take things further and connect your hobbies/interests with the role itself. Will problem-solving and creativity help you to excel in this role?

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Anonymous Answer

"I do have a few hobbies. I enjoy health and wellness. I go to the gym 4 days a week and make sure to have healthy meals and snacks readily available for myself and my family. We are avid campers and enjoy being outdoors as much as we can through the warmer months. I also like to feed my creative side and design jewelry."

Jaymie's Feedback

Perfect! Your answer is brief but gives insight into who you are!

Anonymous Answer

"I've played a variety of sports since high school. Through these sports, I've realized how important working as a team is and how important it is to have effective communication. I also enjoy traveling, my travel experience has helped me learn how to adapt to new situations and solve problems."

Marcie's Feedback

Good reply! You have shown how your hobbies help make you a team player, a strong communicator, and adaptable. Awesome!

Behavioral

5. Do you consider yourself a creative person?

What You Need to Know

This behavioral question is designed to help the interviewer assess how adaptable, resourceful, and innovative you are. How you answer should inform them whether you can think outside the box or prefer to stay within the lines in a more regimented environment. There is no right or wrong answer here. This question is simply a method of revealing more about your personality and what type of work would be best suited for your job satisfaction. However, showcasing that you can adapt and are flexible to some degree could be helpful.

Written by Kevin Downey on December 6th, 2022

Answer Example

"I consider myself a creative individual who alternates back and forth between the right and left brain. I try to think outside the box and am a capable problem solver, able to look at things from several angles. I am very pragmatic as well."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"Yes definitely I consider my self to be creative, I think I like to solve the problem which always creates something in the end."

Rachelle's Feedback

It's a very good thing that you can see the creative possibilities in your work.

"Yes, I consider myself to be creative. I like to solve problems which require a strong amount of creativity."

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Anonymous Answer

"Greatly so, I believe its one of my greatest qualities. I can usually see problems from angles people hadn't considered before. As I mentioned before most of my hobbies facilitate this sort of mindset. So I'm always prepared for out-of-the-box thinking. I'm often required to come up with creative solutions on the fly and find I flourish in that kind of environment."

Marcie's Feedback

Great! You definitely sound like a creative thinker, which is awesome. Can you provide a specific example here of a time when you used your creativity to solve a problem?

Anonymous Answer

"I do consider myself a creative person, especially when it comes to solving problems. Sometimes a problem can't be solved the conventional way, and it takes a creative mind to look at it from all possible angles to find the best solution."

Jaymie's Feedback

Interviewers find those who are creative and enjoy solving problems to be very valuable!

Anonymous Answer

"I absolutely consider myself to be a creative individual. I have never considered myself creative in the traditional sense of being artistic. I am, however, a very creative individual when it comes to new ways to motivate my team and solve problems."

Marcie's Feedback

So you're a creative problem solver - just what the interviewer wants to hear! Can you support your assertion with an example of a time when you used out-of-the-box thinking to successfully solve a problem?

Anonymous Answer

"Thank you for the question. I consider myself as a creative person. Always looking for ways things can done better, and faster and I am willing to accept change. I take initiative and constantly strive to be better. I am also open to constructive feedback and eager to learn and grow. I believe that creativity is essential to success."

Jaymie's Feedback

This is a great start! Interviewers want to hear that you can brainstorm new ideas and approaches to improve processes or solve problems, and it sounds like you're always striving to find ways to be more efficient. Consider another aspect, like experimenting with new tools or techniques to increase productivity and improve processes as well.

Behavioral

6. Have you ever been asked to lie about a situation at work? How did you handle this ethical dilemma?

What You Need to Know

This question serves as a test of your character. We are all responsible for our own actions and inactions. When ethical dilemmas in the workplace occasionally arise, how you respond to them and the choices you make reflect your ethics and values. Assure the interviewer that you can handle these difficulties with professionalism and poise, remaining focused on the priorities of your team, the company, and the safety of others. As stated by one of NAV CANADA's Four Pillars, "Ensuring ethical, accountable and transparent conduct - Our programs and policies help employees, directors, and officers maintain the high standard of ethical behavior expected of a company entrusted with public safety."

Written by Kevin Downey on December 6th, 2022

1st Answer Example

"I've been told I am honest to a fault, and all my coworkers know this about me, which is probably why I've never been told to lie to a fellow employee or supervisor on the job. If I were to be asked to lie, I absolutely would not. I will always be myself and uphold my values and my integrity."

Written by Kevin Downey on December 6th, 2022

2nd Answer Example

"Yes, I have been asked to lie on the job before. In a previous role, our inventory count was off. My coworker wanted to go home, and he suggested I lie about our count. I refused. They then asked me to keep quiet when they lied about it, and I told them if they moved forward with this ill-advised approach, I would be resentful about being put in the position to come forward. They grew angry at me and didn't talk to me the rest of the night, and we stayed late and got the job done. As we locked up, they asked me if I would tell our supervisors about our conversation. I told them it was just talk, and that, in the end, they chose not to do anything wrong, so there was nothing to tell."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"Yes, by my coworker when we were testing chassis, and it was almost the time to load the chamber, and we were not ready, so my colleague tried to finish his job ASAP and rush for the finish line. In that process, one chassis was fallen from the cart and had a dent, so the corner because it fell on the corner side. So he told me, don't tell anyone that I have done this was just someone else. And I calm him down, we load the chamber and talk to him you should say to the supervisor that you have done this and he will understand your situation and accept the failure. Next day He did confront the supervisor, and he said okay, don't worry, be careful next time which makes him relax."

Rachelle's Feedback

This example shows that you have great integrity on the job. Well done!

"I was asked to lie by my coworker. He was rushing to finish the job, and in the process, one chassis fell from the cart which caused a dent. He asked me not to tell anyone that it was him. I encouraged him to tell our supervisor, reassuring him that mistakes happen and it's best, to be honest. The next day he told our supervisor, who said it was okay but to be more careful in the future. This outcome helped my co-worker to relax and see that honesty is the best policy."

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Anonymous Answer

"I'm well-known in the workplace for having a strong moral character, which is probably why I've never been asked to lie by a superior. If asked to lie? Well, I wouldn't compromise my character."

Marcie's Feedback

Great. The interviewer will appreciate that you are honest and moral. Since you haven't experienced this before, walk the interviewer through a hypothetical example of how you would handle this type of situation.

Anonymous Answer

"Yes, unfortunately. A wrongful dismissal complaint was filed against a company that I worked for. My manager asked me to lie about the events, so we would have a better chance of winning. I respectfully refused to lie about the events as it went against my morals and was wrong to do."

Jaymie's Feedback

This is a good example to use and demonstrates that you do the right thing even when it's difficult!

Anonymous Answer

"In my previous position, I was asked to lie by a fellow colleague about a situation. I politely declined and encouraged them to tell the truth. When my manager asked me I proceeded to tell him the truth. I think honesty is very important especially when it comes to safety concerns."

Marcie's Feedback

It's great that you're an honest person. Can you provide more details here to make your example more impactful? Right now it's somewhat vague. What were you asked to lie about? How did informing your manager help the situation?

Capability

7. How do you manage a large workload?

What You Need to Know

The interviewer wants assurances you can handle the workload this position requires. They are curious whether you are resourceful when you become overwhelmed and if you take on too many responsibilities when workloads unexpectedly increase, overpromising and under-delivering. They hope you possess the communication skills necessary to delegate successfully. Lastly, how you answer can indicate how you react when workloads and stress levels increase.

Written by Kevin Downey on December 6th, 2022

Pro Tip

Here are some suggestions on how to handle a large workload:

- List your tasks and prioritize them

- Think of which tasks add to the company's bottom line, and start there (Closest to the money!)

- Exhale. Relax for a minute and collect yourself

- Organize your tasks by which ones you can complete independently and which ones you need help with

- Take sufficient breaks so you do not exhaust yourself

- Communicate your struggles with your leadership or team

Written by Kevin Downey on December 6th, 2022

Experienced Example

"When I have a large workload, I don't see any point in stressing over it. I just act, make a simple plan of which tasks are a high priority and which are a lower priority, and confront the tasks in front of me one by one. Taking a systematic approach reduces stress most of the time anyway and removes any sense of feeling overwhelmed. Most often, I complete the higher priority tasks first and focus."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"First of all I plan, If its a significant workload then divide into small task, I find the person who knows the job and assigns them, take their feedback about the time and probability of finish time, so I have an idea of how long It can take approximately and have an almost clear picture that it can be doable."

Rachelle's Feedback

Dividing large tasks into smaller tasks, while asking for feedback on timeline, are excellent ways to tackle large jobs. Good!

"When I have a large workload, I will divide it into small tasks. I will also find someone who knows how to do the tasks and ask for their feedback on how long the job may take. This way, I have a good idea of my timeframe."

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Anonymous Answer

"I rarely stress over a large workload, I simply break it down into smaller tasks and start on the tasks most critical or most likely to affect our targets. I try to delegate when I can to keep the workload equal and achievable."

Marcie's Feedback

Perfect! You might also mention prioritizing tasks/projects by urgency and importance. Mention any tools or organization methods you use. Otherwise, good job! The interviewer will be happy to hear you delegate and break down big tasks into smaller ones.

Anonymous Answer

"I manage large workloads very well. When I was working at ______ Technologies as both a Business Development Coordinator and a Human Resources Coordinator, my workload was quite large with multiple deadlines. It was important to keep the tasks and priorities planned out in such a way that everything was able to be completed as efficiently as possible."

Jaymie's Feedback

Great! If there are other aspects like delegating tasks, communicating with your manager when you're at capacity, etc., feel free to speak about those management strategies as well.

Anonymous Answer

"Whenever I have a large workload I do not panic and rush to get everything done. Instead, I organize the tasks based on importance and urgency and complete them in a timely fashion. I ask my superiors and colleagues for help if needed."

Marcie's Feedback

Excellent. Can you use the STAR method to discuss a time when you successfully handled a large workload? Also, are there any specific organizational tools or programs you use to help you prioritize?

Career Goals

8. Why do you want to work for NAV CANADA over one of our competitors?

What You Need to Know

The interviewer wants to know that you have taken note of the workplace culture at NAV CANADA and how they stand out from their competitors. Check out the company website and any online reviews to find a common theme regarding what makes NAV CANADA stand out from its competitors. Be prepared with specific examples from a recent news story or client reviews. Draw parallels between your career goals and your ideal work culture and environment.

Written by Kevin Downey on December 6th, 2022

1st Answer Example

"I understand that you have many competitors; however, I am most interested in working for NAV CANADA because of your strong interest in client service and employee safety. You have won multiple industry awards, which tells me that you are an innovative and growth-minded organization. Your company is forward-thinking and progressive. I want to grow my career with an industry leader, and I love the phrase on your site, "Leave Ordinary Behind. A career at NAV CANADA is anything but ordinary." That resonated with me. I would be delighted to work at NAV CANADA."

Written by Kevin Downey on December 6th, 2022

2nd Answer Example

"While researching NAV CANADA and the local market, I saw a few competitors in our area. What stood out to me was the enthusiasm of your team when I first applied and the fact that you recently won the coveted Transportation Leadership Award. I love how you offer different ways to work, including shift schedules and flexible work arrangements. NAV CANADA also fosters different ways to learn and grow throughout one's career. In addition to all of this, I see that NAV CANADA puts an important focus on carbon footprint. All of this makes you stand out from your competitors."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I have always wanted to work for Nav Canada, after My graduation from the Electronics program. I will tell you a story as to why; my professor gave a presentation about the companies we can work after out graduation, in that list Nav Canada was one them, I research the company and found that it is providing good challenging career opportunities as an employee, for their customers they have about 40,000 customers for which they are working for using modern and latest technology types of equipment. So, I get a chance to work with this as being a technologist."

Rachelle's Feedback

This is a wonderful, and well researched response. Good story!

"I have wanted to work for Nav Canada since graduating from the electronics program. There is an interesting story behind my reasoning as well. My professor gave a presentation on the companies we could work for after graduation, and Nav Canada was one of them. I did some independent research and found that Nav provides challenging careers, with about 40,000 customers who use the most modern and latest equipment. I would be thrilled to have the chance to work here as a technologist."

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Anonymous Answer

"NAV CANADA is the largest employer of its kind within Canada and offers the largest room for growth with an excellent focus on employee improvement. I'm excited to start a career with a company that respects its employees as much as NAV CANADA does."

Marcie's Feedback

Nice! Can you go into more detail about what the company does to provide growth and opportunity to its employees? How does it respect its employees? Then explain why this appeals to you so much. And try to remind the interviewer that while you expect to benefit from being hired, you also can't wait for the company to benefit from you too. Good job!

Anonymous Answer

"Nav Canada has a long history of being a supportive, safe place to work. They value their employees and strive to give them the best opportunities for learning and improvement. I would like to be a part of this team and contribute to this positive company culture."

Jaymie's Feedback

Great! The interviewer will appreciate that you've done some research on the company.

Anonymous Answer

"After reviewing NAV CANADA's values, goals, and underlying principles, I am confident I would be an excellent asset to your team. Safety is at the core of everything they do, I believe this to be a very important aspect."

Marcie's Feedback

Can you talk more in-depth about which values, goals, and principles resonate most with you? Also, how does this company differ from its competitors and why does that appeal to you?

View This Question and Answers

Career Goals

9. Where would you like this position at NAV CANADA to take you in the next five years?

What You Need to Know

As they state on their site, "Learn about our opportunities - Before applying, potential candidates should take the time to review our website and learn about the different career opportunities available at NAV CANADA." As stated by Raymond Bohn, NAV CANADA's President and CEO, "At NAV CANADA, we are proud to offer our employees rewarding work, and opportunities for growth and professional development. With a wide variety of career paths to choose from, we provide the training, support, and tools for employees to thrive, as well as meaningful rewards and recognition for their contributions."

Written by Kevin Downey on December 6th, 2022

How to Answer

Onboarding new employees is an expensive and time-consuming endeavor for any employer. Therefore, before investing in any candidate, they need to determine that this is as much of a good fit for all parties. Closely examine your five-year career plan, and determine how growing within NAV CANADA would facilitate those goals. Be enthusiastic when discussing your long-term career plans! Research the company online to discover any opportunities for future growth at any of their departments or locations. Assure the interviewer that you see long-term career potential with NAV CANADA.

Written by Kevin Downey on December 6th, 2022

1st Answer Example

"I want a long-term and successful career within transportation infrastructure. I feel that this role with NAV CANADA is the perfect next step in my career right now, but I also see room for future career growth here. One of the things that enticed me to pursue a career with NAV CANADA was the heavy focus you put on the professional development of their employees. You have a few leadership opportunities posted online. I read through those job descriptions and am interested in working my way into a role like that with NAV CANADA one day."

Written by Kevin Downey on December 6th, 2022

2nd Answer Example

"I am looking for a long-term career opportunity within the transportation industry. I feel that this role with NAV CANADA is a perfect step in my career now and in the future. I see that you have operations management positions open. My dream would be to grow into a leadership role with NAV CANADA down the road."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"For me, five years is a distant vision, but after three years, I see my self as a fully knowledgeable of Nav Canada's technologist. And If I have to stretch my sight for two more years after that, then I would see my seld f as a junior engineer level position."

Rachelle's Feedback

I recommend just going with the question rather than initially stating that 5 years is a long vision. Your answer on it's own would be more than sufficient. I have offered a new example, below.

"After three years I would like to be fully knowledgable as a Nav Canada technologist. My goal for years three to five would be to earn my way into a junior engineer position with your company."

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Anonymous Answer

"I want a long-term and successful career within NAV CANADA. As stated earlier one of my biggest draws to NAV CANADA is the emphasis you put on the growth of your employees. I see online that you have postings for several management positions and I would love to grow into one of your leadership roles."

Marcie's Feedback

Excellent! Can you talk more about why a management position interests you? And what skills do you possess that will make you a good fit for this one day?

Anonymous Answer

"I am looking for a long-term career with Nav Canada. In 5 years, I would like to be the best at my job. I would like to be one of the most knowledgeable and capable people on my team. The person that others come to for help. And if possible, I would like to train people for this position. I enjoy seeing people grow, learn and be confident in their roles."

Jaymie's Feedback

Excellent answer! These are all things the interviewer will find valuable to the organization.

Anonymous Answer

"I would love to have a permanent full-time job anywhere throughout Canada."

Marcie's Feedback

Great! You come across as flexible and eager, which the interviewer will appreciate. To build out your response more, can you discuss why you want to stay in Canada and why you're open to anywhere in the country?

Career Goals

10. Which work-related task would you leave for last? Why?

What You Need to Know

This question will help your interviewer evaluate how you multitask, prioritize, and adapt at work. It also could indicate whether you exhibit integrity while conducting your work. Some utilize a systems approach to their work, always prioritizing the needs of the team, and some leave the tasks they least prefer for last out of procrastination. Assure them you'll be mindful while exercising strong time management and project management skills.

Written by Kevin Downey on December 6th, 2022

Answer Example

"I try to leave the small, simple tasks for last. I do this to ensure that the more complicated parts of my projects are taken care of right away. This way, nothing comes back to bite me later on as the deadline approaches."

Written by Kevin Downey on December 6th, 2022

Experienced Example

"I'd leave my documentation tasks for last. I say this because I like to ensure I hit all my targets first. I feel anything to do with documentation takes away from the tasks at hand. I understand the importance of it, though, especially when it must happen promptly to ensure accuracy. But I suppose it all boils down to the task that is the least pressing overall."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"Tieing an eth to one of our modules, because it doesn't need much of attention finishing that job, and even if you forget to tie a cable, you can find out with naked eye."

Rachelle's Feedback

It sounds like you prefer tasks that offer a challenge! Try mentioning this more clearly in your response. I have added an example, below. One thing to keep it mind is that these very specific examples about your equipment and tasks are good, but only if the interviewer completely understands your role and if the potential new job is in the same industry. For instance, a human resources associate may not know what you are talking about when you mention modules, tying cables, etc. This is why I left you a more interview friendly example for the times when your interviewer is not an engineer.

"In my current role, I usually leave the straightforward tasks for last, as I prefer tackling the challenging jobs first. For instance, tying cables and double checking them is very simple, so I will do that at the end of the day."

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Anonymous Answer

"I always leave my documentation for last, I find it cathartic to go through the results of my work at the end of the day. This leaves me to be fully focused on hitting all my targets and making the biggest impact I can on my workload."

Marcie's Feedback

Nice! When you say documentation, what exactly do you mean by that? Do you also plan out your to-dos and goals for the following day?

Anonymous Answer

"When I have a long task list, I like to sort them by deadline, urgency, and difficulty. The tasks that have a deadline or are more urgent in nature, I like to finish first. This ensures they are done on time and efficiently. The smaller, less difficult tasks that don't have a defined deadline will be completed after."

Jaymie's Feedback

Great! Your response shows your ability to prioritize and time manage.

Anonymous Answer

"I would first create a list of the tasks based on importance and urgency. Things like cleaning would be at the bottom of the list."

Marcie's Feedback

Why would cleaning be at the bottom? Is it the least important and least urgent?

Career Goals

11. Have you progressed in your career as you expected?

What You Need to Know

Olivia Orwin, NAV CANADA's New Surveillance Systems Engineering Manager, said, "We live in a fast-paced world where it is not uncommon for people to change jobs every few years, moving on because of new interests, career path change, or better work opportunities. What surprised me is that I can find all of this within NAV CANADA."

Written by Kevin Downey on December 6th, 2022

How to Answer

Career progression rarely follows a linear path, and for some, it can be a touchy subject, especially for those who feel their career hasn't progressed as well as they would have liked. How you respond will inform your interviewer of your perspective, emotional intelligence, and commitment to your career path. Talk to the interviewer about your career progression, what you learned from your detours, the skills you picked up along the way, and how you turned any setbacks into positives by using those takeaways to shore up your success in the future.

Written by Kevin Downey on December 6th, 2022

1st Experienced Example

"Overall, my career has progressed slower than I would have liked. I have held a few positions that didn't offer the growth and learning I expected; however, I have bounced back nicely. I feel that this position would take my career exactly where I would want to go."

Written by Kevin Downey on December 6th, 2022

2nd Experienced Example

"I have been meticulous when paving my career path. Things have gone very well for me so far, and I am thankful for that. I've turned down a few promotions that I felt would take me off course; those were difficult decisions at the time, and I don't regret them. However, this position with NAV CANADA will be a perfect complement to my short-term and long-term career plan and the opportunities for growth from within which NAV CANADA has to offer."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"Yes, I have not progressed as I have expected. I wanted more side of engineering come out. But I am still taking time. But I will get there with this company if opportunity as offered."

Rachelle's Feedback

I suggest rewording this a bit, as a yes and no in the same sentence is confusing. I have offered a revision, below.

"I would like to see more of the engineering aspect come out in my career. I understand this takes time and pursuing on my part. I feel this role with Nav Canada will allow me to make that happen."

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Anonymous Answer

"Overall I haven't progressed as fast as I would have liked but I feel this position within NAV CANADA will put me back on track to where I want to be."

Marcie's Feedback

Can you give more details about why your progression has been slower than anticipated? Also, how will this position put you back on track? Back on track to achieve what exactly?

Anonymous Answer

"Based on the twist and turns of life, I would say that my career has progressed as quickly as it could have. I have held a few positions that haven't provided me with the growth and learning opportunities I have been looking for. I am very confident this career path with Nav Canada will be challenging and rewarding, with many opportunities for professional development and growth."

Jaymie's Feedback

Well done!

Anonymous Answer

"I graduated high school in June 2022, so I have not had a career. This is the career I have always endeavored since I was a child. Since I don't have a career yet, I have progressed beyond my expectations in my post-secondary studies and working towards my goal."

Marcie's Feedback

Great! Can you talk more about why you've always wanted this job? What about it appeals to you? How are your personality and skillset suited to it? Where do you aspire to progress within this career path? (Is there a particular level you'd like to get to one day like management?)

Communication

12. How did you suggest changes in your most recent company?

What You Need to Know

This interview question focuses on your communication skills, professionalism, and scope of the big picture. Before suggesting changes to a company, a professional should know what they hope to change. They should determine whether someone else has already volunteered their suggestion and the reasons for not implementing such change. They should have a full scope of the big picture, ensuring they communicate free of presumption, most professionally.

Written by Kevin Downey on December 6th, 2022

How to Answer

Think about times you saw room for improvement in the workplace and acted as a positive change agent. Explain in detail how you approached the situation and communicated your suggestion. As they state on their site, "At NAV CANADA, rigorous and unambiguous terminology helps ensure clear communication, which plays an important role in safety." Consider this when answering this question.

Written by Kevin Downey on December 6th, 2022

Answer Example

"At my previous company, my drive to improve myself professionally led to a change being implemented across the entire workplace. At first, they did not allow for much employee feedback or input, so I focused on improving my performance. I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource courses as well. My boss noticed an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. They agreed and implemented my suggestion. I believe it's easier to 'do' rather than 'tell.' My example of performance improvement was what they needed to make some changes."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"Recently I've reorganized how our company tracks and schedules the maintenance of our equipment so that we have a clear idea of what maintenance is ongoing, what still needs to be scheduled as well as a backlog of solutions on how to fix specific problems with different equipment. I saw how disorganized our maintenance log was and took it upon myself to set up a more organized and competent system."

Marcie's Feedback

Nice! The interviewer will be pleased to hear that you're the type of person who takes the initiative. Can you give more details about how exactly you reorganized the schedules? Did you create any new processes or procedures? Did you implement any new tools? In the end, did your changes help the company? (Try to include a quantifiable statistic proving the effect your changes had, if possible.) Great job!

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Anonymous Answer

"When I noticed something that could be done a little more efficiently, I would approach my manager and respectfully acknowledge the work that had been done so far and suggest the changes that I would like to make and why I would like to make them. I would also ask if these changes had been explored before."

Jaymie's Feedback

Great! It's always important to bring a process improvement opportunity to light but also be prepared to be a part of the solution.

Anonymous Answer

"Any changes I would suggest in my most recent company I would bring up in a positive way, how it would benefit the company."

Marcie's Feedback

If you don't have any professional examples to cite here, can you think of one from school that you can discuss? Was there a time during a project when you came up with a good way to do things? Discuss an instance when you thought of a way to improve things and then made it happen. Nice job!

Compatibility

13. How high a priority is workplace safety and employee health to you?

What You Need to Know

One of Nav Canada's four Pillars states, "Safety is at the core - It is integral to everything we do and continues to mature as the industry evolves," and they go on to say, "Since NAV CANADA was founded in 1996, safety has been our top priority. We work with aviation stakeholders and partners to identify and manage risks, develop new standards and tools, and build a company-wide culture of safety. Visit the Safety page to learn how safety is core to everything we do."

Written by Kevin Downey on December 6th, 2022

Why the Interviewer Asks This Question

Your interviewer asks this question to assess whether you share their priorities and principles and would complement their workplace environment. Discuss the importance of safety, what it means to you, and your understanding of its impact on the job. Mention any health and safety-related training you've taken and any current certificates you've earned while incorporating the language of their culture in your interview.

Written by Kevin Downey on December 6th, 2022

Answer Example

"Workplace health and safety are critical topics. Everyone should be at the top of their game to ensure no detail is lost and everyone is focused on safety. Without a healthy work environment, morale will be low, which creates an environment that fosters accidents and low productivity. I have multiple safety-related tickets, including X, Y, and Z. In my current position, I have had zero accidents in three years. If hired at NAV CANADA, you can be assured that I would exceed your safety expectations."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"About safety, I have a very firm belief that safety is first, second and third. So It is most important without any question.

About the healthy workplace environment; one can have fun and grow. So a healthy workplace environment is also an extremely important point."

Rachelle's Feedback

I see what you are going for here, and have offered a slight rewording so that it flows a bit easier.

"When it comes to safety, I believe that safety is first, second, and third. It is the most important workplace factor, without question. When it comes to a healthy workplace environment, it's also important to grow and have some fun with your team."

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Anonymous Answer

"Workplace safety and employee health are a top priority for me. Any safety concerns are always the first issues I deal with on any given day. I also put employee morale and mental health as a big focus. A negative environment promotes low productivity and accidents. I have my first-level first aid. I have had zero accidents in the last 5 years in my current position and you can expect that record to continue should you hire me."

Marcie's Feedback

Nice! Your stat is impactful. What kinds of safety concerns have you dealt with in the past? What have you done exactly to promote employee morale and mental health?

Anonymous Answer

"Workplace health and safety is very important to me. I was happy to see Nav Canada had it as one of their Four Pillars as well. When a person or employee feels safe, they are more comfortable in their roles and more apt to create friendships and work together. This fosters good team morale and a healthy environment as a whole."

Jaymie's Feedback

Excellent! It's always impactful when you can include company research in your answer.

Anonymous Answer

"Workplace safety and employee health is the number one priority. Safety should be at the core of everything."

Marcie's Feedback

It's great that you believe in the importance of an employee's safety and health, but why do you think that? Can you discuss the ways they impact an employee? Also, how will you ensure that you and your coworkers stay safe once you're on the job? (Will you follow SOPs? Quickly report problems? Take breaks to stay recharged?)

Compatibility

14. Who are Nav Canada's customers?

What You Need to Know

This question tests how above and beyond you've gone to prepare for this interview. How you answer will show whether you've thoroughly explored their site and familiarized yourself with NAV CANADA while offering insights into your quality of work. As they state on their site, "Our customers include airlines, business aviation and air cargo operators, air charters and air taxis, helicopter operators and general aviation pilots and owners."

Written by Kevin Downey on December 6th, 2022

Answer Example

"Airlines, business aviation and air cargo operators, air charters and air taxis, helicopter operators and general aviation pilots and owners. But to take it even further, one could also say drone operators and enthusiasts are NAV Canada's customers."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"It's airlines, commercial pilots, cargo planes, helicopter operators, air taxis, general aviation pilots, and owners. Basically anyone in the sky except the military I believe."

Marcie's Feedback

You appear knowledgeable about the company's customers, which the interviewer will appreciate. Conclude your answer by stating that you look forward to helping fulfill the needs of these customers in a friendly and timely manner. Great job!

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Anonymous Answer

"Nav Canada's customers are anyone that uses Canada's air space; airlines, air cargo, business aviation, private charters, and air taxis."

Jaymie's Feedback

Great start! As an added bonus, you could always throw in a fact about customer ratings (if it's positive) and the number of customers they have served if you're able to research that.

Anonymous Answer

"Nav Canada has over 50,000 customers, ranging from commercial airlines, cargo airlines, private and many more."

Marcie's Feedback

Excellent! It sounds like you've done your research on the company, which the interviewer will definitely appreciate. Can you talk about any specific customers that you know of?

Conflict

15. Tell me about a time you had to work with a difficult person. How did you handle it?

What You Need to Know

View this as an opportunity to showcase your ability to deal with difficult people while maintaining your professionalism and productivity. As they declare on their careers page, one of their mission statements is "Never losing sight of the bigger picture of keeping Canada's skies safe, our focus is on working collectively to achieve our goals, celebrate our achievements and pioneer revolutionary change within our industry." Keep this in mind when answering this question.

Written by Kevin Downey on December 6th, 2022

Why the Interviewer Asks This Question

Clear, consistent, and open communication is integral in the aviation industry, especially when it comes to adhering to the safety guidelines that have been put into place. Therefore, your interviewer wants assurances you'll be focused on the team's goals, ensuring professional communication, and that no interpersonal issues will be a detriment to your performance in this regard.

Written by Kevin Downey on December 6th, 2022

1st Answer Example

"In my previous position, we had a coworker who didn't pull their weight, which created more work for the rest of the team. This was a problem, but it didn't affect my morale. We coped. Our team started to complete most of the tasks on group projects. However, it didn't take much time before our manager noticed this individual was slacking. We tried to coach them and help them out, but they weren't interested in helping themselves. In most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over."

Written by Kevin Downey on December 6th, 2022

2nd Answer Example

"In my first position out of college, I worked with a person who enjoyed gossip in the workplace. I found that I could redirect this person to their work by giving a quick reply and then asking a pointed work question, which would get them back on task. There were a few key takeaways from this experience. I learned how to concentrate through chatter or disruption better than before, and I perfected my skills at refocusing someone else to the task at hand."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I was working with a colleague who used to replace faulty connectors with good ones who make the circuit test fail. She took a lot of time. I started noticing she is doing it intentionally, I reported it to Supervisor, and he investigated and found out to be true. So he replaced her with different duties and made her aware of the situation she was creating for others. Then it worked out well."

Rachelle's Feedback

It sounds like your suspicions were accurate, and it's good that you raised the concern to your supervisor. I have reworded your response slightly, to help with clarity.

"I worked with a colleague who was replacing faulty connectors with good ones, which made our circuit tests fail. This situation happened many times, and I began to notice my colleague was doing this intentionally. I reported the case to my supervisor. After he investigated and found this to be true, he moved this person to another task. Everything worked out well after I voiced my concerns."

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Anonymous Answer

"Due to the nature of my work environment, I work with a lot of individuals, many of which can be difficult. I focus on my building up my team and investing in them, and occasionally will come across someone that truly doesn't care about their work. I find that most people want to perform their jobs well and those who don't won't last long and aren't worth the thought."

Marcie's Feedback

So what do you do when you encounter these kinds of people? Do you talk to them and try to understand their perspective? Do you prevent yourself from visibly reacting? Do you strive not to take it personally? Including a specific example here will take your answer to the next level. Nice job!

Anonymous Answer

"In my position as a Human Resources Coordinator, one of my team members would shuffle their work onto others to complete. As we were a small team of 3, this was difficult to handle sometimes. I didn't let it get to me though. At the end of the day, the work needed to be done, and I was happy to support the team."

Jaymie's Feedback

This is a great example to use when answering this question, but it can be tricky not to make it seem like you allow others to take advantage of you. Perhaps share with the interviewer that you were happy to pick up extra tasks here and there to support the team and the business, but demonstrate you can draw the line and also say no when necessary or have a conversation with your manager when work is piling up that isn't your responsibility.

Anonymous Answer

"Everyone has different opinions and perspectives. While working with a difficult person, though we didn't see eye to eye, we focused on the task at hand and completed it together."

Marcie's Feedback

Provide more details to make your answer more meaningful and memorable to the interviewer. For instance, in what ways was the person difficult? What didn't you see eye to eye on? How exactly did you manage to work with this person? (Did you try to understand their perspective? Did you open the lines of communication? Did you meet with them privately and devise an action plan?)

Anonymous Answer

"In a previous project in the past, I encountered a frustrated client due to delays in project progress and missed expectations.
My goal was to address the client's concerns, rebuild trust, and get the project back on track.
I scheduled a one-on-one call with the client to actively listen to their grievances and empathize with their situation. I clarified project expectations and proposed a revised timeline and milestone plan. I established a more frequent communication schedule and explained the challenges causing the delays. I documented our discussions and decisions, seeking continuous feedback from the client.
Through these efforts, the client's frustration was reduced as we rebuilt trust. They became more collaborative, and the project was completed within the revised timeline. The client expressed satisfaction with our improved communication, transparency, and commitment to their needs."

Jaymie's Feedback

Awesome job! You used the STAR method effectively and demonstrated strong interpersonal, communication, and conflict-resolution skills.

Anonymous Answer

"As a QA from my previous job, I work with many individuals, many of which can be difficult. I focus on my work and treat them professionally as much as I can. Avoiding them will make the job harder, so I will always be mindful to be pleasant and professional with anyone, regardless of whether they are difficult or easy to work with."

Jaymie's Feedback

While your response offers a professional and positive approach to dealing with difficult individuals, it could benefit from a bit more detail and structure to make it more engaging and effective. Consider the STAR (Situation, Task, Action, Result) method to provide a more comprehensive answer.

"In my previous role as a QA professional, I encountered a challenging situation when I had to work closely with a colleague who had a reputation for being difficult to collaborate with. This person had a strong personality and often clashed with others, making maintaining a peaceful and positive working environment challenging.
The specific task at hand required us to collaborate on a critical project that was essential for our team's success. It was clear that avoiding this individual was not feasible, and I recognized the importance of addressing the situation professionally and constructively.
In response, I decided to take a proactive approach. I initiated a one-on-one conversation with this colleague, where I expressed my commitment to the project's success and our mutual goals. I also took the time to listen to their perspective and concerns, allowing them to share their insights.
By actively engaging in open communication, I aimed to find common ground and build rapport. I encouraged a more cooperative approach and offered to adapt my work style to better align with their preferences whenever possible.
As a result of our conversation and ongoing efforts to maintain professionalism and a positive attitude, our working relationship gradually improved. We were able to collaborate more effectively, which ultimately contributed to the success of the project. This experience reinforced the importance of open communication, flexibility, and professionalism when working with difficult individuals and taught me valuable conflict-resolution skills."

Creative Thinking

16. When have you used an inventive method to stretch company resources beyond the norm?

What You Need to Know

This company aims to assess your innovation and commitment to your employer and whether you approach your work by sharing the values of the company you work for. How you answer could inform them of your work ethic and your sense of integrity. One of NAV CANADA'S Four Pillars says, "Innovation is key - We are passionate about modernizing Canada's air navigation system to deliver value to our customers." Talk to the interviewer about a time you were innovative and delivered value in the workplace.

Written by Kevin Downey on December 6th, 2022

1st Answer Example

"I have recently implemented a schedule that allows ride-sharing rewards, which has decreased our company's fuel expense by $9000 per month. I am quite proud of this initiative because it is not only financially responsible but also environmentally friendly."

Written by Kevin Downey on December 6th, 2022

2nd Answer Example

"My current organization runs quite lean, so a big part of my job is to ensure that our resources are utilized as efficiently as possible. This year I wrote a new procedure manual dedicated strictly to cost savings efforts. The topics included energy efficiency and recycling. This was useful in ensuring everyone was consistently on the same page, which reduced waste and unnecessary expense."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"It was not an inventive method, but the grease we use to lubricate the chassis being overused by co-employee, so I told him to use it responsibly, which makes savings in the lubricant cost."

Rachelle's Feedback

Very good example! Try using terms such as 'suggested' rather than 'told them.' One of the keys to a successful interview comes in how you word things, or frame your responses. I recommend that you get into the habit of using positive language versus negative language. This will help you immensely in your future interviews as well as future career growth. With positive language, you will always get better results.

"I noticed that the grease used to lubricate the chassis was being overused. I suggested to the team that we begin to use this responsibly which has saved the company money in lubricant costs, over time."

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Anonymous Answer

"There was a time when one of our locations wasn't as busy as the others, but during peak periods they would still require a certain amount of employees. If they were scheduled at that location all day however our labor would be over our target. I suggested splitting their shift between locations to maximize coverage and bring our labor down."

Marcie's Feedback

Smart! And what was the end result? Did your suggestion pan out? Don't forget to include the R in the STAR method (situation, task, actions, result). Great job!!

Anonymous Answer

"At a previous company, we were growing really quickly and needed to hire and onboard a lot of new employees as quickly and efficiently as possible. I reviewed the current process and initiated a new hiring and onboarding process to ensure orientation and training were completed as efficiently as possible. We were able to successfully hire and onboard 30 employees."

Jaymie's Feedback

You're off to a good start. Can you go into more detail on what the initial company resources were for this project and how you stretched them to meet the goal? For example, were there only two people who could conduct orientation, and you both had to balance your regular workload with the onboarding process? Or did you typically only spend 4 hours per week on onboarding, but you had to work overtime to make sure all the new hires were onboarded on time?

Anonymous Answer

"I recommended to my manager that we swap from plastic bags to paper bags. This saved money and we are also doing our part for the planet."

Marcie's Feedback

This was a great recommendation. Did it take a lot of persuading to get the company to make this change? How did it save them money? How did this change benefit the company and its customers?

Critical Thinking

17. When planning, what considerations do you take for contingency scenarios?

What You Need to Know

Talk to the interviewer about your resourcefulness and ability to remain calm and think clearly in high-pressure situations. They are looking for candidates who can think fast on their feet, adapt quickly to changing situations, and display an ability to think outside the box. One of NAV CANADA'S Four Pillars says, "Expertise is the cornerstone - the skill, agility, leadership, and collaboration of our people make the difference."

Written by Kevin Downey on December 6th, 2022

Experienced Example

"I feel that creating alternative scenarios in all situations is vital. One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes. I try to entertain any potential 'what-ifs' interfering with my time management, so I consider all possible hiccups when planning a project. I consider the priorities of a project and estimate any contingency appropriately. This ensures that I always deliver on time or ahead of schedule. It is important to anticipate plans change and the danger of failure. So make sure your Plan B is always ready to go."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"When making a plan I always plan for a "best-case scenario" and then set up contingencies based on things that may not work as well as expected. I'm rarely without a plan and am quick to make changes whenever necessary to improve workflow and efficiency. I'm used to a fast-paced work environment so I'm well suited for making calm decisions even in the heat of the moment."

Marcie's Feedback

This all sounds great! To further strengthen your answer, use the STAR method to walk the interviewer through an example of a time when you created a plan with contingencies.

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Anonymous Answer

"I find that you always need a Plan B. When I was leading a proposal submission, I would lay out the tasks that I needed everyone to complete, but I always had a "just in case" plan. Sometimes people wouldn't come through with their tasks, even if I reminded them, so I would make sure I had something in place I could fall back on."

Jaymie's Feedback

Great! Demonstrating that you have a plan in place as well as a backup will demonstrate that you're prepared to pivot when necessary and run a contingency plan.

Anonymous Answer

"Ensure all risks are outlined and put plans in place for inspections, tests, etc. to ensure everything is safe."

Marcie's Feedback

Great! Can you walk the interviewer through a more detailed example of either how you have or how you plan to do this one day?

Diligence

18. How do you stay up to date on any current events within the ever-changing industry of transportation infrastructure?

What You Need to Know

NAV CANADA is seeking to hire individuals with a keen interest in their industry and what they do, who are invested in their careers and are committed to being trusted resources in their field. Briefly share with the interviewer how you stay updated on current events related to NAV CANADA. Check out NAV CANADA's News page on their site, which includes links for recent New Releases, their blog, media relations, and a link to sign up for their company newsletter. Take note of the keywords they use: 'Stay Informed' and 'Stay up-to-date.'

Written by Kevin Downey on December 6th, 2022

1st Answer Example

"I am always eager to stay up to date on all the happenings and the changes that are taking place in this industry. Not only do I subscribe to the NAV CANADA email newsletter, but most frequently, I stay informed by reading Pavement Publications. I also follow a couple of blogs in addition to NAV CANADA's blog, such as Transport Data and Transport Now."

Written by Kevin Downey on December 6th, 2022

2nd Answer Example

"It is a challenge to stay informed on the happenings of the transportation industry, with policy changing regularly. The most reliable source that I utilize is 'Transport Topics.' With that said, I love to learn about new resources. Would you mind sharing with me your favorite source of transportation-related news?"

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"In the modern era, we need to keep updated and change ourselves accordingly. We can use social media platforms; local communities awareness will help us up to date with any current situation."

Rachelle's Feedback

Try changing this from a 'we' statement to a 'you' statement. This question is to show the interviewer how you specifically stay up to date on current events. As the answer is right now, it sounds like you are attempting to give a lesson to the interviewer.

"To remain up to date on related current events, I use social media platforms such as Twitter and Facebook. I stay involved in my community and with various groups who create awareness around our regions' business landscape. It's important also that I watch the news and keep updated on current global events."

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Anonymous Answer

"In today's era, social media is king in terms of getting immediate information on anything taking place. And then from there you can dive into Google and get the full details on what is actually taking place."

Jaymie's Feedback

Good job. If you have specific industry experts or leaders that you follow, feel free to share those specific details as well.

Anonymous Answer

"I always try to stay up to date through the internet and also using the Nav Canada newsletter."

Marcie's Feedback

Nice! Do you read up on the industry on social media forums? Do you subscribe to any industry publications? Do you plan to attend conferences or to network with others? Also, why is it important to you to stay abreast of this information?

Direct

19. When was NAV CANADA formed?

What You Need to Know

As they state on their website, "With the creation of NAV CANADA in 1996, Canada became the first country in the world to privatize its civil air navigation system. Today, we remain one of the few fully private companies in the world wholly responsible for air traffic control, flight information, and other aeronautical services."

Written by Kevin Downey on December 6th, 2022

How to Answer

This question tests your competency and how invested you are in this opportunity. It is a way to score extra points with your performance. To succeed with this question or any other like it, consider your interview research as getting a head start on your onboarding. Take notes on everything you learn with the company. Keep a binder with all your customized resumes with a page where you can take notes during your research and your interview. Showcase that your work standard is consistently going the extra mile.

Written by Kevin Downey on December 6th, 2022

Answer Example

"Canada was the first country in the world to privatize its civil air navigation system when NAV CANADA was created in 1996. Today, they stand as one of only a few fully private companies in the world wholly responsible for air traffic control, flight information, and other aeronautical services."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"NAV CANADA was formed in 1996 and making Canada the first country to fully privatize its civil air navigation system."

Marcie's Feedback

Nice! The interviewer will appreciate that you're informed about the company.

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Anonymous Answer

"Nav Canada was formed in 1996. It is a not-for-profit company. Canada was the first country to privatize its civil air navigation system."

Jaymie's Feedback

A brief but concise answer works great here.

Anonymous Answer

"Nav Canada was formed in 1996."

Marcie's Feedback

Great! Can you provide any other details about its founding? Who founded it and why? Show the interviewer that you've done your due diligence on the company.

Direct

20. Would you have any issues with NAV CANADA conducting a background check on you or taking a drug screening test?

What You Need to Know

Most companies in the transportation industry need to exercise caution with whom they hire. They need to ensure their employees will be of sound mind, have strong attention to detail, be capable of enhanced clear communication, and be able to adhere to their safety standards and protocols at all times. "At NAV CANADA, safety is our priority. We require pre-employment drug screening for all candidates offered positions designated as safety sensitive in accordance with NAV CANADA's Drug and Alcohol policy." Assure the interviewer that you are willing to comply with any pre-checks they require.

Written by Kevin Downey on December 6th, 2022

1st Answer Example

"I am happy to comply with any background check required. My criminal record is clean, as is my driver's abstract. I don't do drugs and drink only occasionally, so the drug test is fine with me as well. You can rest assured that if you hire me for this role with NAV CANADA, I will maintain a clean record."

Written by Kevin Downey on December 6th, 2022

2nd Answer Example

"I fully understand why a drug test and background check are required in this field. I am happy to comply with any checks you need."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"Yes, I will comply with any form of a background check because safety is necessary for our company."

Rachelle's Feedback

Very nicely said! This is a good, straightforward answer.

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Anonymous Answer

"I'm more than happy to have any background checks or drug screenings to be done. I've got a clean criminal record, have never done any drugs, and only drink very occasionally. Rest assured if you hire me I will maintain this clean record during my tenure at NAV CANADA."

Marcie's Feedback

Awesome! You come across as clean-cut, law-abiding, and full of integrity.

Anonymous Answer

"No, I don't have any issues with Nav Canada conducting a background check. I am also open to taking a drug screening test."

Jaymie's Feedback

It's best to stick to a brief answer here, so well done.

Anonymous Answer

"I would be willing to complete any requirements needed for this position."

Marcie's Feedback

Great! If you've successfully undergone either a background check or a drug screening test in the past, feel free to mention this as well.

Education

21. Tell me about your post-secondary education and how it relates to this position with NAV CANADA.

What You Need to Know

Talk about your education experience, and highlight any areas of excellence. Detail how this served as the beginning of your career path, with a clear focus on how it set you on your career path. Detail any awards, accolades, or scholarships you earned as well.

If you do not have post-secondary experience, you can discuss any on-the-job training you've completed, including workshops, courses, and certifications.

Written by Kevin Downey on December 6th, 2022

Experienced Example

"I completed my Engineering degree in 2011 from the University of Florida. I am proud of my 3.90 GPA. I worked very hard! The biggest takeaway from my post-secondary experience is my knowledge of public infrastructure and the project management skills I acquired. My high grades and great discipline will make me a strong fit for this role with NAV CANADA."

Written by Kevin Downey on December 6th, 2022

Answer Example

"The bulk of my industry-related education has been on-the-job training. This training includes topics on transportation management, government policy, and workplace safety."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"As part of my post-secondary education: I have done bachelors of Physics and Diploma in Electronics. In my physics program, I learned the theory aspect of science, and on my electronics program, I learned all the practical side of science. In this position, I would need a basic knowledge of LAN, Basic circuit connection, using testing devices. If there is any damage to the module or board I am carrying would have a problem, then I would need to troubleshoot. All of this knowledge I have learned in my electronics program, which would be relatable to the Company."

Rachelle's Feedback

You have done a very good job relating your skills and education to what is required in this role!

"As part of my post-secondary education, I have completed a bachelors of physics and a diploma in electronics. In my physics program, I learned the theory aspect of science, and in my electronics program, I learned all the practical sides of science. In this position with Nav Canada, I would need to apply basic knowledge of LAN, basic circuit connection, the use of testing devices and the ability to troubleshoot damage to a board or module. I have learned all of these tasks in my electronics program, making me confident in my ability to do this job very well."

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Anonymous Answer

"Most of my experience is from on-the-job training, although I have taken several courses in management and technology. I think my experience leading a team will be invaluable to NAV CANADA after working my way into such a position."

Marcie's Feedback

Great! Can you give more specifics about the courses you've taken and how they will benefit you in this position? Also, give additional details about how leading a team and other past experiences have given you the skills to excel in this role. Providing more information will make your answer more meaningful and memorable to the interviewer. Nice job!

Anonymous Answer

"My education has been on-the-job training throughout my career. I am a very quick learner and pick up new skills very easily."

Jaymie's Feedback

This is a great answer. If you're open to obtaining a formal education in the future, it may be worth mentioning that as well.

Anonymous Answer

"My post-secondary education began in the Semester at Sea. This allowed me to explore the diversity of the world through 12 different countries across 3 continents. I was able to gain many new perspectives of different world views, beliefs, and values, which I believe is a great asset. Once I finished Semester at Sea I jumped straight into NAV CANADA, completing my FEAST testing. While waiting to hear about my interview, I wanted to continue in the aviation industry while waiting to hear back from my dream career. So I completed the Atlantic Flight Attendant Academy Flight Attendant Program."

Marcie's Feedback

Awesome! It sounds like you have lots of education and experience in this industry, which the interviewer will no doubt appreciate. Excellent answer!

Education

22. If you could take any business-related course, what would you choose?

What You Need to Know

Showing interest in gaining new skills through continued education can offer your interviewer insights into your career plan and growth. It can also indicate whether you intend to commit to this role or if it is a temporary move to build experience until you resume your studies. Make sure the coursework you intend to pursue compliments your career pursuits with NAV CANADA without presenting any conflicts with your schedule or commitments. Remember, they offer a wealth of training for their employees as well. So make sure you've familiarized yourself with what they offer before suggesting you plan to go to school for training they would provide you on the job.

Written by Kevin Downey on December 6th, 2022

1st Answer Example

"That is a great question, and I appreciate that you consider continued education options for your employees. If I could take any related coursework, I would choose to learn more about transportation systems for public travel. Aside from the training I would receive here at NAV CANADA, are there any particular courses you recommend?"

Written by Kevin Downey on December 6th, 2022

2nd Answer Example

"Continued education is vital because it allows me to remain current and competitive in this industry. Last year, I was given the opportunity to take a course in A and another in B. For a while, I considered taking a course in XYZ. At this point, however, I would rather accrue more on-the-job working experiences as part of my career goals and have no plans to return to school. Are there any courses you recommend I take to round out my experience?"

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I would choose the programming of Python and AI-related course; because AI can help the Nav Canada's system to eliminate some of the repetitive errors, they are making. And python is for the prerequisite part of AI program."

Rachelle's Feedback

Excellent! You back up your reasoning exceptionally well.

"I would choose Python and AI related courses. I believe that AI can help Nav Canada's system to eliminate repetitive errors, and Python is a prerequisite of any AI program."

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Anonymous Answer

"That is a great question. If I could take any related coursework, I would choose to learn more about transportation systems. I feel that I need to expand my knowledge about transportation infrastructure. Aside from the training I would receive here at NAV CANADA, are there any particular courses you recommend?"

Marcie's Feedback

Excellent answer! Can you talk a bit more about why you feel this type of information will benefit you in this role? Otherwise, asking the interviewer if they have any recommendations is a nice touch (it shows you value their input). Good job!

Anonymous Answer

"Continuing education is very important to me. I enjoy keeping my mind active and learning new things. I would like to take something that directly benefits my role and career path. For this career, I would like to take something related to aviation and navigation. A course on weather patterns."

Jaymie's Feedback

Great job!

Anonymous Answer

"I would take accounting. A degree in accounting is one of the most versatile business degrees today. An accounting degree allows you to learn how to audit information, analyze financial information, scrutinize budgets, and maintain records."

Marcie's Feedback

Nice! Are you detail-oriented and/or analytical like an accountant? Consider mentioning the personality traits that would enable you to succeed in both this profession as well as in your target role.

23. How do you respond to feedback?

What You Need to Know

This question helps the interviewer evaluate your emotional intelligence and determination as a career-minded professional. Someone who becomes emotional when being scrutinized, judged, or criticized might grow defensive or feel victimized. Someone who can objectify the situation, learn from the evaluation and grow will be more likely to seek feedback or input rather than waiting for it to come to them. You can't always predict what they may say or how you might feel in response. But learning how to respond when given a performance review or negative feedback is essential. As they state on their contact page, "Your questions and your feedback are important to us, helping us improve our services. We want to hear from you." This should be your approach as well.

Written by Kevin Downey on December 6th, 2022

Answer Example

"I recognize that it is as difficult to deliver criticism as it is to receive criticism. So I try to be as gracious as possible when receiving feedback and objectify the situation and the feedback received. I'll listen and ponder before I respond, taking time to consider the feedback delivered. If it catches me by surprise, I usually ask for clarification. I want to grow and improve, so the more specific my supervisor can be, the more helpful it is."

Written by Kevin Downey on December 6th, 2022

Experienced Example

"I appreciate constructive feedback. Often I'll seek it out rather than wait for it to come to me. I believe that feedback should be implemented quickly after it's given. Prompt, often, and specific. It's important to be able to give and receive feedback professionally."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I take it very seriously. If someone is upset about me, I tell them sorry and improve myself in that area of life."

Rachelle's Feedback

It's very good that you accept feedback and implement it! Be aware though that feedback does not have to mean that someone is upset with you. I have offered a more positive answer, below.

"I take feedback very seriously. If someone on the job is willing to help me, mentor me, or offer a more efficient way of doing things, I will use that information to improve."

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Anonymous Answer

"It's very important to me that I receive constructive criticism especially when I'm taking on a new role or performing new tasks for the first time. That way I can quickly implement it and improve myself. I think it's vital to be able to give and receive feedback in a professional setting."

Marcie's Feedback

Emphasize that you learn lessons from the feedback you receive. Including an example of a time when you received feedback and explaining what you learned will further improve your response. Nice job!

Anonymous Answer

"I respond very well to feedback and constructive criticism. When you're learning something new to a role, it is important to receive feedback from your manager and peers, to better understand how to excel in your position and contribute to the team. I will often go in search of feedback to see if I am doing something correctly or if there is a better way I can be doing it."

Jaymie's Feedback

Interviewers will always appreciate hearing that a candidate is open to feedback and is willing to make changes based on that feedback.

Anonymous Answer

"I start by listening to the feedback being given instead of trying to justify my actions. I then ask for more information. Then I begin to discuss an action plan that starts with visible change. I feel that it is important to follow up with the progress being made after some time."

Marcie's Feedback

Great! Can you provide an example of a time when you received feedback and discuss how you handled it? Most importantly, show the interviewer that you learned from the feedback you received and implemented those learnings as you moved forward. Nice job!

Anonymous Answer

Marcie's Feedback

Anonymous Answer

Marcie's Feedback

Experience

24. What experience do you have using team-based messaging applications?

What You Need to Know

There are many options for communication software and messaging applications. Give the interviewer a brief overview of the apps you have experience using and assure them that you can learn their internal system, should it be new to you.

1st Answer Example

"I have used several team-based messaging applications. I am best versed in Brosix, AOL Instant Messenger, and Freedcamp. No matter which system you use, I am sure that I can pick it up very quickly."

Written by Kevin Downey on December 6th, 2022

2nd Answer Example

"My current company does not utilize any team-based messaging applications, but I am familiar with the team and project-based management programs such as Trello and Wrike."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"We did not use much of messaging application at my previous jobs other than email, but I will pick it up quickly once I know the details of the messaging app."

Rachelle's Feedback

Try to begin with a positive statement versus a 'did not' statement. How an answer is framed is very important.

"I am quick when it comes to picking up new applications. In my current role, we primarily use email; however, I like the idea of a team based messaging app as it's likely very efficient."

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Anonymous Answer

"I'm familiar with a few different apps such as WhatsApp, instant message, and Discord. I moderate a few chats for my current company. I believe I would have no problem using whatever system you use."

Marcie's Feedback

Great! Emphasize that you're a quick learner and tech-savvy. Mentioning the apps you're already familiar with is perfect. Nice job!

Anonymous Answer

"I am very experienced in using team-based messaging. I was part of the implementation team at a previous company for Office 365 and trained the employees on how to use Microsoft Teams. I was also the go-to person for troubleshooting if anyone had any problems using Teams."

Jaymie's Feedback

Great answer! It showcases your skills and willingness to train others and be a team player as a go-to person for help!

Anonymous Answer

"I haven't been given the opportunity to use team-based messaging applications in my previous positions. I am a very fast learner who is experienced with technology and would be so excited to learn!"

Marcie's Feedback

Nice! You come across as enthusiastic, tech-savvy, and open to learning, which is great and what the interviewer will want to hear.

Experience

25. Do you have more experience working within the public or private sector of transportation? Which would you prefer to continue your career in?

What You Need to Know

This question aims to determine how well-suited you are to this role since NAV CANADA is a non-profit, not a public company. "Canada was the first country in the world to privatize its civil air navigation system, and we remain one of the few fully private companies in the world wholly responsible for air traffic control, flight information, and other aeronautical services."

Written by Kevin Downey on December 6th, 2022

How to Answer

Take a few minutes to bring your resume to life for the interviewer, aligning your experience and career path with what will be expected of you in this role. Once you have highlighted the bulk of your experience, you can discuss your favorite projects or areas of interest. Avoid talking yourself into a corner regarding your preference for public or private projects. Be as diplomatic as possible by highlighting how you are prepared to transition into this role.

Written by Kevin Downey on December 6th, 2022

1st Answer Example

"My experience is evenly balanced between public and private transportation. I have three years of experience in public transport and four years in private transportation. The two sectors bring unique challenges and merits, so it is difficult to choose a preference. If I had to commit to just one, I would say that private transport brings me fresh challenges daily, which is why this opportunity excites me."

Written by Kevin Downey on December 6th, 2022

2nd Answer Example

"For the past four years, I've worked with ABC in the private sector. Some of my favorite recent projects have included X, Y, and Z. With that said, I also bring public sector experience from earlier in my career. That experience was also helpful because it taught me a lot about processes and navigating the red tape associated with government projects. I have learned a great deal from both public and private work."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I have about four years of experience working in private companies, so which would have brought the best out me. So I would choose private transportation."

Rachelle's Feedback

Avoid pigeonholing yourself into just one sector. I have provided a slightly different version, below.

"At this point in my career, after four years with private companies, I feel my best work would be within private transportation. With that said, I am open to new learning opportunities as well."

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Anonymous Answer

"Unfortunately, my experience working in transportation whether public or private is non-existent. NAV CANADA would be my first and hopefully, only company when it comes to working in this industry."

Marcie's Feedback

Rather than beginning your answer on such a negative note, say something like: 'I'm excited to be transitioning into the transportation field, and while I'm lacking in direct experience, I'm confident that the skills I have will transfer over." Then discuss the skills, experience, and qualities you have that will enable you to excel in the role. Also, you can talk in a more general sense about which you prefer - working with the public or in the private sector. Great job!

Anonymous Answer

"Currently, I don't have experience working in private or public transportation. But all of my work to date has been in the private business sector."

Jaymie's Feedback

Great start! Think of other skills you possess that might transfer well and speak to those. That could be project planning, communication skills, people management, interpersonal skills, problem-solving, etc.

Anonymous Answer

"I do not have any experience working in the public or private sector of transportation. I would love to begin my career in transportation with NAV CANADA."

Marcie's Feedback

If NAV CANADA is a part of either the public or private transportation sector, mention that specific sector and express your interest in it (and explain why it interests you). This will help show the interviewer that you're a good fit for the company and this role.

Experience

26. List the top three skills that you acquired in your last role.

What You Need to Know

As stated on their website; "Our employees are focused, dedicated, and reliable. We work as a team to help and encourage each other: collaborating to ensure safety, foster innovation, and increase value for our stakeholders and employees. We foster a culture of collective excellence that can only come from world-class teamwork. Never losing sight of the bigger picture of keeping Canada's skies safe, our focus is on working collectively to achieve our goals, celebrate our achievements, and pioneer revolutionary change within our industry."

Written by Kevin Downey on December 6th, 2022

How to Answer

There are a few ways to approach this question, and it is up to you to decide which is the most relevant. You could offer your top three hard skills among the many skills detailed on your customized resume. Ideally, you want to choose the skills most aligned or transferable to the role in question based on the priority of the position's requirements. Or, you can explore your soft skills (leadership, communication, interpersonal) that are most aligned with the culture NAV CANADA values most. Explore Nav Canada's language and incorporate it and their vision into your answer.

Written by Kevin Downey on December 6th, 2022

Focus Your Answer On

Here are some transferable skills that you may have acquired along the way.

- Leading a team.

- Intricate problem-solving.

- Particular software experience.

- Organizational training.

- Time management.

- Self-motivation.

- Listening skills.

- Written communication.

- Verbal communication.

- Giving presentations.

- Training new hires.

- Hiring or onboarding.

- Research.

Written by Kevin Downey on December 6th, 2022

Answer Example

"In the past few years, I was able to upgrade my education while still working full-time. The biggest skill I gained was my ability to multi-task as I worked the dual role of employee and student. I also greatly improved my time management skills and my communication skills. I also have strong skills in various Microsoft programs, such as PowerPoint and Excel."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I have learned a few command-line interface, leadership, and professionalism.

I learned CLI by every day working with Linux software and trying also sharpen by learning on my own.

Leaderships, I have developed here, because of my curiosity, I started to understand the stuff related to my testing job and take actions.

And Lastly, professionalism by talking to a different group of people and working with them who are also diverse in culture."

Rachelle's Feedback

It sounds like you have learned a lot in your last role! I have simplified your answer, below.

"The top skills that I have acquired include Linux software, leadership, and professionalism. I have learned Linux by using it every day on the job, and by learning on my own time. I have gained leadership skills by taking action without being asked. Lastly, I have grown in my professionalism by being exposed to a diverse workplace environment."

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Anonymous Answer

"In my time as a department manager, I've learned a great deal of skills, the most important of which are:

Clear communication: In running a restaurant clear communication is a must and the difference between having it and not is night and day.

Team leading: I've learned a lot about keeping a team motivated and working effectively.

Problem-solving: I've always had a problem-solving mindset but this has given me the experience to better apply it."

Marcie's Feedback

Excellent! These are all great skills to possess. Now connect these skills to the role itself and explain to the interviewer how they will help you succeed.

Anonymous Answer

"The top three skills that I acquired and built on in my last role are multi-tasking, new software knowledge, and professionalism. My roles at ____ were very busy, with multiple things on the go at once. I was also in charge of training new hires on how to use the project management software to ensure accurate time entry. Because of the diverse workplace, it was also important to be professional."

Jaymie's Feedback

Perfect!

Anonymous Answer

"I acquired many skills in my previous role. I believe the top three are customer service, problem-solving, and time management."

Marcie's Feedback

What was your last role? Why were these skills important in it? And how will these skills enable you to excel in this new role?

Job Satisfaction

27. Tell me about the responsibility in your former or current position that you enjoyed most.

What You Need to Know

NAV CANADA describes their employees as highly motivated people who provide safe and efficient air traffic services, design innovative technology, maintain their infrastructure, and deliver technical and professional services. This question aims to determine what motivates you on the job. By understanding the work you find most rewarding, they learn how to motivate you on the job and ensure you can deliver to their standard.

Written by Kevin Downey on December 6th, 2022

1st Answer Example

"In addition to my regular responsibilities, my previous employer also asked me to lead our social committee. That was very exciting because I love working where everyone knows each other, is comfortable having meaningful conversations, and can let loose now and then. I planned four social events per year, and the turnout was always wonderful. Employee engagement went up, and some powerful connections were made."

Written by Kevin Downey on December 6th, 2022

2nd Answer Example

"I would say that my favorite responsibility in my current position is onboarding and training new employees. I thrive when coaching. It's great to see their excitement for what's to come and their passion for the industry."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"In addition to my regular responsibilities, our company would hold monthly "Crew appreciation weekends." Each month a different member of the senior management team would host a weekend with a theme devise games, bake treats and give out rewards to our crew members (usually based on if we were reaching our targets). Employee engagement always went up and it was much easier to get them to buy into working hard on our targets."

Marcie's Feedback

Cool! This sounds like fun. Now, to improve your answer, connect your enjoyment of boosting employee morale and engagement to the role itself. Will the skills you used to carry out crew appreciation weekends be useful in this new position? Will they benefit the company somehow?

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Anonymous Answer

"I really enjoyed being the go-to person for help and troubleshooting. I am a helper and problem solver by nature, so I am really in my element when people come to me and ask for help fixing something."

Jaymie's Feedback

You have a solid foundation here. Can you go into more detail about the decisions you were responsible for or the level of accountability in your previous role? It's always helpful if you can use data or numbers where relevant too, especially if you were responsible for revenue, sales, lead generation, people management, etc.

Anonymous Answer

"In my former position, I enjoyed keeping the workplace clean and safe. I enjoyed that everyone went home safe and that I helped play a role in ensuring that happened."

Marcie's Feedback

Nice! How exactly did you keep the workplace safe and clean? What did you do to accomplish that, and will you carry out similar tasks within this role? Also, why did achieving this matter so much to you?

Job Satisfaction

28. Do you prefer working a more day-to-day routine, or do you prefer occasionally mixing up your routine and varying your tasks and responsibilities?

What You Need to Know

On their website, they describe their working environment as, "Every day is a little different. Some of my work is routine, and other parts are less predictable, giving me the freedom to problem solve new challenges." and "We offer different ways to work, including shift schedules and flexible work arrangements. When you join our team, you will find not just a great place to work, but many chances to learn and grow throughout your career."

Written by Kevin Downey on December 6th, 2022

How to Answer

Do you prefer to know what to expect day in and day out, or do you thrive on the challenge and excitement of unpredictability? If this opportunity and environment feel right, incorporate some of their language and keywords into your answer. Align your goals with theirs to exhibit yourself as the right fit for this opportunity.

Written by Kevin Downey on December 6th, 2022

1st Answer Example

"I prefer working in a more rule-bound, predictable environment. I am good at what I do and prefer to perform with consistency. With that said, I can certainly work in an unpredictable environment from time to time. I am adaptable and always put my all in, regardless of the circumstances."

Written by Kevin Downey on December 6th, 2022

2nd Answer Example

"I am accustomed to working in an unpredictable environment and tend to prefer that pace. I tell my friends and family that the core of my job is organizing chaos. Every day moves fast, and every day is different. I thrive on and enjoy the challenge!"

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I enjoy the predictability of having a day-to-day routine, I'm good at what I do and consistently helps with that. That being said If every day was exactly the same it would grow boring quite quickly. Having a change in the workplace keeps me learning and improving. I'm always quick to adapt to any situation and do what needs to be done."

Marcie's Feedback

Great! You strike a nice balance here. It's clear that you enjoy both having a routine and experiencing occasional changes in your schedule. If you can support these assertions with an example or two, even better.

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Anonymous Answer

"There are benefits to both, and while there is some comfort in a day-to-day routine, I enjoy having variety in my day. I enjoy the challenge when a new task or responsibility pops up that needs to be dealt with ASAP. And I am usually the one that volunteers to take it on."

Jaymie's Feedback

Great answer! This shows the interviewer that you're flexible and can adapt to whatever the business needs.

Anonymous Answer

"I prefer to occasionally mix up my routine and vary my tasks and responsibilities. However, I would love to work either."

Marcie's Feedback

It's great that you're open to either. Can you talk more about why you prefer variation in your daily role? Does this increase the challenge and therefore eliminate boredom for you? Make sure to align your response with what this role will require of you.

Job Satisfaction

29. What type of work environment allows you to be the most productive?

What You Need to Know

As they state on their website, "At NAV CANADA, you'll enjoy unique and exciting work, favourable compensation, and unmatched job satisfaction. Rewarding work that gives back. There is a reason why so many of our employees build long-term careers with NAV CANADA, beginning with the satisfaction found in the extraordinary work we do, but there is more. We invest in our people, teams, environment, and communities. We offer benefits you will not find anywhere else, top-notch training programs, and the opportunity to do meaningful work that touches all Canadians, and people, around the world."

Written by Kevin Downey on December 6th, 2022

How to Answer

Weigh what you are looking for in your ideal working environment against what they have to offer by conducting thorough research before your interview. Try not to ask any questions you could have easily answered yourself. Ask yourself whether you'd be able to be productive in the environment they have to offer. If it seems like a good match, explain why to your interviewer.

Written by Kevin Downey on December 6th, 2022

Answer Example

"I understand that your work environment is very collaborative. I work best in an environment where a positive and healthy culture is encouraged. I come from a similar environment and found that I could be very productive when I had the autonomy to work independently or collaborate with my coworkers. I am a glass-half-full kind of person and would be happy and grateful wherever you place me."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I am flexible both ways, I can work in a team environment atmosphere as well as individually, in my current job, we are working with the teams and separately if needed. When we have to perform all test then we need a whole team to do that, I enjoy working with them. And when I worked alone, I also can be able to test all the boards and modules and make it work. But If I have to choose one, I prefer a Team Environment."

Rachelle's Feedback

You have given a very well-balanced answer. Good job!

"I am flexible both ways. I can work in a team atmosphere as well as individually. In my current job, I work as a team to perform all the testing, and that is very enjoyable. I work alone at times and can remain on-task; however, if I could choose, I do prefer a team environment."

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Anonymous Answer

"I understand your work environment is very collaborative. I work best in a positive environment with a healthy culture, my current position allows me to cultivate such a place within my team. I work well either collaborating with others or under my own autonomy. But I'd be happy wherever you put me."

Marcie's Feedback

Nice! It's great that you mention understanding the company's work environment; this shows your interest in the company and that you've done your research on it. What comprises a 'healthy culture?' Good response!

Anonymous Answer

"I am a hybrid employee in that I enjoy both working in a team and working individually. There are tasks that need a collaborative approach to complete and I enjoy working with my team members to complete them. There are also tasks that need to be completed on your own and I am happy to work on those as well."

Jaymie's Feedback

This is a great answer that shows you can thrive in either environment. It's always best to give an answer such as this, that way the interviewer knows you're flexible and won't rule out your candidacy since you don't necessarily have a preference.

Anonymous Answer

"I work well in many different work environments. However, one that I work particularly well in is a quiet environment."

Marcie's Feedback

Why do you prefer a quiet work environment? Giving more details will strengthen your answer. Also - will this role give you that (a quiet environment)? (If not, consider providing a different answer here - one that aligns with this particular role to show that you're the perfect fit.)

Leadership

30. Would you rather be considered a personable leader or a dynamic leader?

What You Need to Know

This question can be challenging because everyone wants to be liked and considered personable. However, being a dynamic leader can make you a proponent of change in the organization. A hiring manager will want to know that they are hiring a change agent for their organization and not a friend for their employees. Take some time to evaluate the main leadership types and meditate on how you would describe your unique approach. Think about your leadership style and the leaders you admire who you model yourself after.

Written by Kevin Downey on December 6th, 2022

Answer Example

"I am a personable individual, but I won't always be everyone's cup of tea. I would much rather be a dynamic leader. As a dynamic leader, I can ensure that the organization benefits from my presence, and, at the same time, I can lead my team by example. So, if I had to choose, I would rather be a dynamic leader. People cannot deny the ways you impact their life, regardless of how they feel about you."

Written by Kevin Downey on December 6th, 2022

Experienced Example

"I would say I am a little of both. I have strong relationship-building skills in the workplace and am very close to everyone I work with. But, I am also very dynamic in being able to influence, inspire and develop those I am working with. I can identify talent, and I try to get everyone on my team to see their own strengths as clearly as I do."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I considered my self a dynamic leader who would like to create more leaders and see the strength in the person and show them the way."

Rachelle's Feedback

Drawing out the strengths of other is an excellent leadership quality!

"I consider myself a dynamic leader who enjoys creating more leaders. I like to see the strengths in others and guide them."

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Anonymous Answer

"I'd say I'm a bit of both I don't think you can be an effective leader while personifying just one archetype of leader. That being said I'd much rather a job is done correctly than to be someone's friend. I strive to have all my employees improve underneath me and be the best them they can be, and that means making sure they're happy and looked after."

Marcie's Feedback

Being balanced is always good. :) But it's clear that you prefer to lead than be friends with those below you. This makes sense! If you've ever had a boss in your life who impressed you, don't hesitate to mention what you admired about them. Good job!

Anonymous Answer

"I would say that I am a little bit of both but lean toward being a dynamic leader. I strive to make people feel comfortable and happy, but it is also important to pair that personable with the ability to lead people towards the company goals. And as a dynamic leader, you can inspire people to do that."

Jaymie's Feedback

Great!

Anonymous Answer

"I would rather be considered a dynamic leader. Dynamic Leaders improve their skill set by growing daily and learning as much as possible from every conversation, meeting, interaction, and experience."

Marcie's Feedback

Awesome! Have you ever known a dynamic leader who you can cite here? Discuss why you looked up to them. Also, consider mentioning that you still strive to be personable as well because people interactions are important. Good job!

Leadership

31. Do you demonstrate leadership qualities even when you are not in a leadership role?

What You Need to Know

This question challenges you to think about how you act as a leader in your daily life. As listed on their website, some of the qualities Nav Canada looks for in their applicants are resilience and an ability to perform under pressure, a strong sense of self-motivation, strong problem-solving and decision-making skills, effective communication skills, and an inclination towards collaboration and teamwork.

Written by Kevin Downey on December 6th, 2022

How to Answer

Even if you're not leading a team, you can still demonstrate the qualities of a leader! Give an example of how you coached a coworker who was having difficulty preparing for a big presentation. Maybe you gave them confidence in their strengths by encouraging them, or perhaps you offered some helpful hints. You can be a motivator and a positive communicator in any work situation!

Written by Kevin Downey on December 6th, 2022

Experienced Example

"A new coworker was having trouble fitting in and came across as socially awkward. So I took this person out for lunch and talked to them about the workplace culture and semantics surrounding the various departments. I wanted this person to stay on board with us and enjoy their employment. So I took it upon myself to invest some time in their development and ensure this person was settling in. Leadership often equates to stepping up to a challenge as soon as you identify it. You just have to keep your eyes open for opportunities."

Written by Kevin Downey on December 6th, 2022

Answer Example

"I consider myself self-managed in my work and can take the lead on any project without having my hand held. I suppose I demonstrate leadership daily by effectively managing my projects and clients independently."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"Yes, When my supervisor is on vacation or taking a day off before I was a lead, I asked the manager that I will take care of this task."

Rachelle's Feedback

It's wonderful that you offered to take the lead in the absence of your supervisor.

"Yes, I am comfortable taking the lead in most situations. Before being promoted to a lead role, I would volunteer to be the lead when my supervisor was on vacation or away for the day."

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Anonymous Answer

"Once you're used to being in a leadership role it's a hard thing to turn off, whenever I encounter new employees I always make sure to build them up and make them aware they have a team around them to depend on. I work with what's called "the shadow of a leader" which means every action you take regardless of if, you're in a leadership role at that time demonstrates what kind of leader you are and what you expect out of everyone else."

Marcie's Feedback

Awesome! Beyond building up new employees, what other leadership qualities do you embody on a daily basis? Are you confident, decisive, empathetic, humble, full of integrity, and so on?

Anonymous Answer

"Yes. In previous roles, I was the lead on many business development tasks and would guide the team through to the end. I am very comfortable taking the lead."

Jaymie's Feedback

You're heading in the right direction! Can you go into more detail about the leadership qualities that you exhibited as a lead? Maybe it's communication skills, emotional intelligence, decision-making, creativity, problem-solving, delegation, strategy, or resilience. Think about some specific leadership skills that the interviewer would find valuable and speak about those that relate.

Anonymous Answer

"I aim always to demonstrate my leadership abilities every day, even though I am a junior administrator. I strive to set a good example for my peers by performing my tasks quickly, without having to be told. I will also take charge when I see a task falling behind, which I believe is a good example of leadership."

Marcie's Feedback

Nice! Consider mentioning some other leadership qualities that you possess (e.g., decisive, confident, humble, creative, full of integrity, a good delegator, a strong communicator, personable, etc.) Also, if you can include an example of a time when you acted like a leader, it will make your answer even more impactful.

Leadership

32. Tell us about the last time you undertook a project that demanded a lot of initiative.

What You Need to Know

Several of their leadership roles require strong time management skills and the ability to manage large, complex initiatives and deadlines. You also must have the ability to mentor and develop an engaged team through strong interpersonal skills and the ability to build and manage relationships with various personalities. Also, they are looking for excellent communication skills (written and verbal) with a demonstrated ability to collaborate and influence.

Written by Kevin Downey on December 6th, 2022

How to Answer

This question allows you to demonstrate your leadership potential by displaying how self-managed you are, how resourceful you are, and how you implement outside-of-the-box thinking. How you answer will inform them of your development and skill level. Share a specific time you took the lead on a demanding project.

Written by Kevin Downey on December 6th, 2022

Experienced Example

"I would say that I take on a demanding task or project nearly every day. I am self-driven and have no problem taking the initiative to get the job done. Just yesterday, I headed up the installation of a new software module throughout the entire department. It was tedious work that required a bit of overtime, but I didn't mind. I think I finished up a little after 10 pm. I was excited to get it done, knowing things would run more smoothly, and took pride in my work. Well worth the time and effort."

Written by Kevin Downey on December 6th, 2022

Answer Example

"We recently had a big project within our work center. No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. We completed the project three days ahead of schedule. My supervisors were very pleased with me, and I received praise for it. That felt pretty good."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I met a big problem in the class Data Mining- I do not know the grammar in python. But the project needs to be done in python. I studied the syntax of python language. After a long period of study, I worked on the project, and finally, I finished each project in time."

Rachelle's Feedback

This initiative would have taken a lot of care, dedication, and patience! How did you do on the project, in the end?

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Anonymous Answer

"We recently launched our company's new App and I was in charge of organizing the launch and preparing our three locations as well as our team. I put in extra hours planning the launch event and putting together learning materials for my team. The head office was very interested in the extra material I created and asked me to send it to them to help with future launches."

Marcie's Feedback

Nice! It sounds like you really took charge here. How did the launch event go? What exactly did you have to do to plan and execute it? What did the head office like so much about the training materials you created? Remember, the more details, the better!

Anonymous Answer

"I was tasked with implementing new project management and accounting software for the company. It was a big task, as that was the first time the company had used an all-in-one solution like that. I enlisted the help of another co-worker and between the 2 of us, we designed the implementation plan and fully integrated everyone into the new system, and trained them on how to use it."

Jaymie's Feedback

This is a great example to use in your response! If you can, elaborate a little more on how you determined responsibilities, what your responsibilities were, and what led to the success of the implementation.

Anonymous Answer

"I and some team members were assigned a big project. No one really knew where to start so I took the initiative to bring forward my ideas and start the project. We completed the project before the deadline and my superiors were pleased with me."

Marcie's Feedback

Nice! But your example is honestly too vague. To make it meaningful to the interviewer, include lots of details. What kind of project? What ideas did you have? What was the end result of the project? Remember, your example can be from either school or work.

Salary

33. What is your current salary?

What You Need to Know

NAV CANADA offers the salary range on most of their job listings. Examine what they offer, and contrast that to your current and projected professional worth. Be transparent about your most recent earnings and be prepared to back up any salary requests. Figure in any bonuses and your projected salary for the coming year based on previous increases you've received based on their frequency. Anything you can use to justify your professional worth counts. As they advertise on their career pages, they offer "Total Compensation - We offer industry-leading benefits. When you are a part of our team, you can count on favourable compensation, benefits, and pension packages, plus professional development and wellness programs designed to sustain you at every stage of your career."

Written by Kevin Downey on December 6th, 2022

Experienced Example

"I earn a base salary of $78,000 plus a car allowance of $900/month and health benefits. I see that many of the health benefits offered by NAV CANADA match the benefits I am currently receiving. When looking at the salary range offered for this position, I would like to add that, in my current position, I receive a performance review and pay increase every six months. Additionally, I receive a bonus twice a year. I am open to discussing this further, but I wanted to volunteer this as a starting point."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I am currently making 20.55 per hr at my current job and health and dental benefits. I am looking to advance my career and a competitive salary."

Rachelle's Feedback

This answer is excellent! You are clear about where you are now, and where you want to be. The interviewer should appreciate such a straightforward answer.

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Anonymous Answer

"I earn a base salary of $52,000 with some allowances that equal $500 as well as health benefits. I see that NAV CANADA offers benefits that either match or beats my current employer. When looking at the salary range offered for this position I would like to note that in my current position, I have quarterly reviews and bonuses as well as a yearly increase. I'm open to discussing this further, but I thought I'd offer it as a starting point."

Marcie's Feedback

You're not under any obligation to share your current salary. You might instead provide a preferred salary range that is in line with the position/location, and then flip the question back at the interviewer and ask what they're looking to pay. Consider saving the specifics for the negotiation table.

Anonymous Answer

"My current salary as a contract bookkeeper is $40/hr, however, this does not come with any benefits."

Jaymie's Feedback

Good start. Consider also sharing your desired salary range or total compensation package if appropriate for the role you're interviewing for.

Stress

34. How do you handle stress on the job?

What You Need to Know

Most positions with NAV CANADA require clear communication, with the common goal of collaboration while keeping a clear head. One of their core competencies is "Resilience/ability to perform under pressure." So you'll want to exhibit that you can manage stress on the job. Talk to the interviewer about your ability to work well under pressure in the workplace.

Written by Kevin Downey on December 6th, 2022

1st Experienced Example

"I take good care of myself every day. In my off hours, I exercise, meditate, and read a lot. These help me maintain an emotional balance, and I am rarely governed by stress. Stress is part of any demanding job, and whenever I experience it, I embrace it to the fullest. Stress is an emotional energy, and all energy should be utilized towards something good. I use that energy as fuel to keep moving forward and acting decisively and fast. It helps me prioritize my workload and perform at my best."

Written by Kevin Downey on December 6th, 2022

2nd Experienced Example

"I handle stress very well, and when you call my references, they will attest to this fact. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. I delegate when necessary, keep my eye on the ball, and stay on deadline, rarely getting rattled by the stress on the job. Once everything is said and done, I might go for a walk or a run to alleviate some stress. But I never let it get the best of me."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"When there is some last-minute emergency arrives, I tell myself to calm down, I take a deep breath and try to focus on the task and finish line of assign task."

Rachelle's Feedback

I have reworded this to have more impact.

"I handle stress by taking a deep breath and remaining focused on my task."

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Anonymous Answer

"I handle stress very well, when on the job I just keep focused on task and make sure not to get distracted. Stress is part of any demanded job but I don't let it rule me. I have several healthy ways of dealing with stress outside of work such as diving into my hobbies or spending time with my family."

Marcie's Feedback

Nice! It's great that you mention some ways you alleviate stress. Consider talking more specifically about some of the stress you've successfully managed before on the job. Prove to the interviewer that you're fully capable of thriving in this type of atmosphere.

Anonymous Answer

"I am very capable of handling stress on the job. My previous roles have had high-stress situations where it was important to keep a cool head in order to complete the task. I was praised by management on more than one occasion for my ability to stay calm under pressure."

Jaymie's Feedback

Incorporating past feedback is always impactful, well done! If you have certain strategies or techniques you use to stay calm and de-stress, feel free to share those in your response as well.

Anonymous Answer

"I do activities that calm me. I enjoy playing volleyball, running, doing yoga, or any other physical activities that relax me. I journal to ensure I get everything out on paper and do not bring it in the next day with me. Stress is a kind of motivation for me, it pushes me to do my best."

Marcie's Feedback

Great! It sounds like you have developed many ways to alleviate stress. What about when you're on the job and can't go for a run? Will you take deep breaths or step away to regroup if necessary?

Teamwork

35. Can you work closely with multiple personality types in a close-working environment, build relationships, and foster team collaboration?

What You Need to Know

As they say on NAV CANADA's website, "Partnerships are essential - Our partnerships help the aviation industry improve efficiency and support an environmentally sustainable future."

This qualifying question ensures you'll be well suited to their environment. How you answer this question will reveal to the interviewer a lot about your personality and ability to build partnerships with your coworkers in their collaborative, team-based environment. Help the interviewer to see that you would fit well with NAV CANADA's teams by performing your research and learning everything you can about the environment, teams, and expectations of the position you are applying for. Give the interviewer an example of a time you worked with a range of personalities. This example could come from a previous work situation, post-secondary experience, or even a volunteer opportunity.

Written by Kevin Downey on December 6th, 2022

1st Answer Example

"My current work situation is quite independent; however, as a result, I enjoy every social interaction and get along with everyone I work with. I also volunteer weekly at the local homeless shelter. Every week, there are new volunteers with a variety of personalities always coming and going, and some regular faces too. I am confident in my ability to work productively and harmoniously with multiple personalities in a close-working environment."

Written by Kevin Downey on December 6th, 2022

2nd Answer Example

"I find myself getting along with most people at work. I appreciate diversity in the workplace! Everyone has something to offer using their unique qualities."

Written by Kevin Downey on December 6th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"Yes, at my previous job, there were many different types of people I had to get along. Most of them are not initially from the same country as mine."

Rachelle's Feedback

The wording on this sounds negative. Touching on other countries isn't exactly personality based and could be misread by the interviewer. I have provided an example for you.

"I appreciate a diverse team environment, and successfully embraced this in my previous job. When someone has a personality different from mine, I like to get to know that person and their work habits. From that information, I can quickly assess the best way to approach them and create healthy collaborations."

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Anonymous Answer

"I find I can get along with almost anyone, I enjoy a diverse work environment. I feel everyone has something different to add to the team."

Marcie's Feedback

Great! Build out this answer further by discussing a time when you worked with a diverse group of people (age/ethnicity/gender/academic level, etc.) Discuss how you handle differences between you and others; emphasize that you view this as a learning opportunity. Mention specific ways you would foster team cohesiveness (think back to crew appreciation weekends!)

Anonymous Answer

"Yes, I enjoy working with diverse personality types. I have worked on teams with many different types of people. I take the time to get to know them and how to communicate with them. I find this creates a more collaborative team environment and makes it easier to build friendships."

Jaymie's Feedback

Great! If you're able to work on other specific soft skills you possess, like empathy, compassion, self-awareness, etc., feel free to add those in as well.

Anonymous Answer

"I can work closely with many diverse professionals. Working closely and team building is so important. Working with others helps motivate me and engage me, this allows me to use my creativity and learn from others on the job."

Marcie's Feedback

Awesome! Can you provide an example of a time when you worked or learned with a diverse group of people? Mention how you found value in all their varying perspectives. Great job!