Sutter Health Mock Interview
Master 31 Sutter Health interview questions covering patient care philosophy, healthcare delivery, and organizational values.
Question 23 of 31
Think about a difficult boss, professor, or coworker. What made him or her difficult? How did you successfully interact with this person?
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Example Answer 2
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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"I once worked at a small medical facility where the primary physician was very demanding. When he would walk into the facility, employees would quietly announce that he was in the building so that everyone could be prepared for his arrival. This physician had great intentions; however, his people skills were a little rough. I saw that he meant well and recognized that he wanted to do many good things. When we interacted, I always took his feedback with the understanding that he didn't mean things as harshly as he might say them."
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"In my previous position, I had a coworker who didn't pull their weight. This unmotivated coworker created more work for the rest of the team by being slow and unresponsive. Our team started to complete most of the tasks regarding group projects. It didn't take much time before our department head noticed this individual was slacking. I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over."
Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
The interviewer wants to hear how you handle adversity and conflict in the workplace. They want to hear of a time when it was challenging to work with someone and how you handled the situation professionally.
Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
Show the interviewer that you work well with most personalities even though you recognize some folks who are pretty difficult to please. Think about that one person at work who is seen as hard to please. Perhaps there is someone at work who tries to intimidate others. Talk to the interviewer about what made this person challenging and their relationship with you. Avoid speaking poorly of anyone, and be sure to end your response on a positive note.
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Anonymous Answer
In school, I had a group project where one of the members did not do their part. This was frustrating but always a great lesson about working with a team. Not every team member is going to want to complete their part, so it up to the other team members to pull together and not dwell over what was not done.
Lauren's Feedback
Great example. I supplemented your response to include general lessons you learned and transferrable qualities that a hiring manager or interviewer may be interested to know about you.
In school, I was once faced with a team member who did not fulfill their tasks for a group project. Although it was a frustrating experience, it helps me learn a great deal about group dynamics, work styles, and communication. I learned that not everyone would have as much organization or diligence, and it is up to the rest of the team to work together and ensure a finished and polished outcome. I can step in as a leader when necessary, due to my analytical approach to problem-solving. And, I can also step back and handle pieces of a larger initiative.
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