29 Siemens Healthineers Interview Questions & Answers
Below is a list of our Siemens Healthineers interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
1. Give an example of a time that you had to seek to understand the reasoning or purpose behind something in your work. How did you do this and why was it important to do so?
How to Answer
As part of their cultural beliefs as an organization, Siemens Healthineers seeks to understand purpose in all that they do and your interviewer will be looking to hear that you seek this same understanding in the work that you do. All too often, employees simply go through the motions of focusing on their jobs without understanding the bigger picture of the work that they do. If hired for this position, you will be expected to have an inquiring and curious mind to understand the big picture so be sure to talk about a time that you've sought to understand the bigger picture things during your career to this point.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"In the sales field, I have always taken pride in understanding the businesses and processes of my customers so I can have a complete understanding of how my products and services can better help my customers succeed. I did this recently with a new customer that I had approached in my current role selling bearing and transmission parts. This customer was a manufacturer of lawn and garden equipment and upon my initial meeting with them, I wanted to larger picture of their full range of products that they produced. With that information and understanding the construction of their products, I was able to match up more solutions for them than we originally had discussed. This enabled them the ability to have some great bulk pricing and in the end, they signed a very lucrative 3-year contract with us."
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"Having spent the last eight years as an operator of a production line at a large assembly plant, the line I run feeds over with other lines to our final assembly line. While I get to talk with operators of other lines during meetings and other functions, I felt it was important to cross-train to see the processes and flow on other lines to get a better understanding of where I could seek improvements to better our overall processes. I approached my supervisor a couple of years ago about starting a cross-training approach for the group of operators at the plant. I helped gather a team of invested individuals to start planning and implementing a project team and I can't stress enough how beneficial it was once we got it up and running."
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2. Have you ever had a time where you were able to express creativity on the job? If so, talk about that time and explain why was it important to you.
How to Answer
Siemens Healthineers lists one of the qualities of success with the organization as being motivated to show initiative and creativity. For this question, your interviewer will be looking to hear that you have a creative spark in your job and that you are willing to bring that tot his position if you are hired. If you're finding it difficult to think of an example, dig deep because just about everyone has a time where they were able to be creative in their work. Be sure that your interviewer walks away from your interviewer knowing that you can think outside of the box in creating solutions in your work.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"Last year, I approached my VP of Sales to get permission to create some unique sales incentives for my team that would center around boosting the numbers around several new product lines. In looking to really motivate and focus my team on the new lines, I was given a modest budget and with that I created some great programs that helped motivate my staff. The creativity in this situation was important because it allowed my team to crawl outside of their comfort zone to earn some great awards and incentives for a job well done."
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"Knowing that our customer call routing was in shambles a few years ago in my current position, I led a team of individuals that redesigned our automated call system to get customers to who they needed to speak to in a quick and efficient fashion. The creativity in this project came into play through putting ourselves in the customers shoes and brainstorming all of the possible scenarios that calls came in for. In the end, our final product was a hit with customers and greatly impacted results in post-call surveys that were automatically generated to each caller."
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3. As your potential future manager here at Siemens Healthineers, I feel it is important for us to build a close bond of trust with each other. How would I go about earning your trust as your future manager?
How to Answer
As an organization, Siemens Healthineers values the importance of a trusting relationship between leaders of the organization and their staff in promoting the happiest and most productive atmosphere possible. For this question, your interviewer is looking to hear what is important to you in them building a strong and healthy working relationship with you as their potential future employee. Think about some great working relationships that you've had with past managers and what was important for the two of you to have a trusting relationship together. As well, talk about your qualities that will ensure that your future manager will be able to trust you.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"For me, trust between us will be built upon great two way communication. From the start, I'd want to know the expectations of me in the job and what I can do to help the department succeed. On my end, you can openly expect my feedback on a regular basis as I am willing and open to communicate my thoughts and feelings. The other important factor for me personally in building trust in our relationship would be autonomy to make important decisions that fall within my job description. I know I can bring some great thoughts and ideas to this position and I'd love to be given the opportunity to do so."
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"As my potential future manager, I really appreciate an open door policy for me to be able to approach you with any questions, issues or ideas in my work. That open door would also extend my way for you to approach me with feedback, ideas or constructive criticism in my work. Knowing that we can have a two way street for communication will help us build a great working relationship from the start if I'm selected for this position."
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4. If you can, give an example of a time you had to overcome an obstacle to follow through on your word. What steps did you take to overcome what was necessary in the process?
How to Answer
As part of their cultural value of dong what they say and saying what they do, Siemens Healthineers believes that following through on their word is extremely vital for their customers and your interviewer will be looking to hear that you are willing to do the same. In your answer, make it clear to your interviewer that you are willing to do what it take to achieve results for your customers by following through on your word at all costs.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"In my time working as a researcher in the public sector, a majority of the funding came through grants. In working with a state farming agency on researching safe and effective pesticides, I was tasked by a senator to help find a environmentally safe alternative to keepin agway beetles away from local crops in the state. In promising a solution, my first task was to look into grant money through the state and federal governments. I worked diligently in writing many grant proposals over the next month and this was a hindrance to the current project I was working on. I took extra office time each week to prepare the grant proposals and, in the end, I received a generous grant to begin the project. Over the next two years, my team and I helped develop on of the safest pesticides that is used in the farming industry today."
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"Last year, I was on a service call to a customer that was a three hour drive away from our home office. When I arrived onsite and was servicing a machine on their production line, I was approached by the engineer on staff and he let me know that another machine was having issues. When I finished what I was doing, I went over to the other machine and it turned out that a critical belt had broken. We banged heads for a bit and decided it was best to shut the machine down. Being the afternoon on a Thursday, the engineer was insistent that production not be shut down the next day and I promised that we could have a new belt overnight shipped to him. Knowing that I was tied up the next day, I first showed him the proper steps for him to replace the belt when it arrives. Next, I made contact to our warehouse manager and he was gone for the day. I had our secretary put me through to the warehouse supervisor on shift at the time and talked him through the piece that was needed and the urgent need for overnight shipping. He took over from there in getting it out via FedEx that evening and I was happy when the engineer called me the next day to thank me for the great service in keeping them up and running."
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5. Talk about a time you missed an opportunity during your career. What was the missed opportunity and what did you learn from that situation?
How to Answer
Siemens Healthineers believes that missed opportunities are their biggest risks when it comes to providing quality to their customers. For this question, your interviewer will be looking to hear that you are able to spot opportunities in your work based off a past missed opportunity that you now recognize. While this is a very open ended question in reference to what opportunity you reference, make sure that you talk openly and honestly about what you saw as a missed opportunity and what you took forward as the lesson from that opportunity to not miss again in the future.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"Early in my sales career, I was working in office supply sales in the field for a large office supply chain. In cold calling on potential new accounts, I was successful in a great sale of new copy and fax machines to a large manufacturer in the area. The sale brought with it extended purchases of paper and I was happy right from the start. As I worked with that company more in the future, I realized that a lot of my potential remaining business in other office supplies had gone to a competitor and they did so simply because I didn't ask the right questions and put myself in front of the right people on that initial sales call. The hard lesson learned that I still carry with me today is to always see the bigger picture and never to be satisfied completely with a sale. In our world, there is always room for more with our customers and I strive for that each and every time by asking about and seeing the bigger picture with all of my customers."
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"This may sound rather cliche in the field of engineering, but I have an example of a time when I was young in my career when I left a great idea rattling around in my head rather than taking action and putting the idea into action. It was in my job right out college, where I was designing kitchen appliances with a large manufacturer. At the time, I had the idea of utilizing stainless steel in the production and finish of kitchen appliances due to the great features of the alloy. In really wanting to save myself the embarrassment from senior designers on my team, I withheld the idea. Two years later, our biggest competitor came out with a line of stainless products that caught on in the market like wildfire. Immediately, I was overcome with regret thinking about what could have been. While I've been very successful in innovative designs of a lot of great products, this example lingers in my mind on a daily basis and the lesson learned that I carry with me every day is to leave no stone unturned when it comes to bringing forth new and creative ideas."
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6. Here at Siemens Healthineers, we firmly believe in the mantra "we listen more than we talk." What does this phrase mean to you in your work?
How to Answer
As part of their cultural values, the words we listen more than we talk is highly valued by Siemens Healthineers. For this question, your interviewer will be looking to hear your thoughts on the value of listening and taking action on what you hear in the job that you do. Make sure that you reiterate to your interviewer who your customers are and why it is more important to listen to them than it is to talk to them. Also, don't be afraid to point out some of your effective ways for listening and taking action.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"In product engineering, we are listeners by trade and it has to come naturally to us. I work off of ideas that are provided to me by our consumers and I listen to customer phone calls, I listen to them at trade shows and I listen to them when I am out in the public. They are the lifeblood of the success of my products and their input is key to making a quality reliable product. In this role, I would utilize any necessary resources to ensure that physicians, nursing staff and patients were heard in their needs for quality imaging and diagnostic equipment."
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"Solutions are only found when every stakeholder has their say in the process and I value this statement by being a great listener to all of the staff that I work with on the production floor. My frontline employees are the first word for improving processes and I take time to listen to them through one on one conversations and during team meetings. I promote an open door atmosphere with my staff to hear their ideas and make them feel valued in providing their input."
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7. At Siemens Healthineers, our organization is highly matrixed with US and global partners on our teams. How have you navigated this kind of environment in the past?
How to Answer
Working in a matrixed organization means you have multiple people you are accountable to, often with competing priorities. It can be complex to navigate in this space, so the interviewer wants to know you can handle working in this environment.
Written by Ryan Brunner on March 27th, 2019
Answer Example
"Currently I report to a leader here in the US, but my functional leader is in the UK. With the time change, it can be difficult for us to reach each other, so I changed my hours slightly to be in the office earlier so I could talk more via Skype with this person. I felt like our emails weren't necessarily the most effective means of communication. With my leader in the US and I try very hard to keep her in the loop about what I'm doing and make her feel like I'm including her in my decisions. After a month or so of trial and error, I have a nice system down now."
Written by Ryan Brunner on March 27th, 2019
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8. At Siemens Healthineers, we challenge ourselves to improve people's health. When is a time you've pushed and challenged yourself outside your comfort zone?
How to Answer
The medical device industry demands forward-thinking individuals who can continue to do MORE. The interviewer wants to hear an example of a time you've really stretched yourself for a project or initiative at work.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"I was working with clinics in my territory to promote our medical devices and kept hearing that our competitor was offering a better product that was more tech savvy. I brought this feedback back to our R & D team but also had an idea on how we could differentiate ourselves from our competitor's product. I did a bunch of research on how to engineer something like this, even though that is far out of my scope as a sales person. I was then put on a project team to explore actually developing this upgraded product. Our team was able to research, design and launch a product that my physicians were so excited about. It was the most challenging and rewarding experience!"
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"For example: "In college, we were given an assignment to create a marketing proposal for a local business. I did a mix of traditional and digital. I had seen a new technology mentioned the day before on a blog I subscribe to and even though my project was due in 2 days, I decided to research everything I could find on this new automation technology. I didn't sleep the night before the project was due, but adding this new technology really made my project stand out."
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9. In the medical device industry, there is a lot of industry jargon and lingo and many acronyms to learn to understand the business. What are some strategies you've used to acclimate quickly when you've started a new job in the past?
How to Answer
The medical device industry is highly technical. Even if you aren't an engineer, you still need to know very specific information about the product so you understand the business. There is a learning curve for any new employee, but the ones who can pick up things quickly set themselves up for success faster.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"When I started my last job, I was hearing so much unfamiliar terminology my first week, so I started making a list and then when I had time to ask people or look things up, I'd add it to the list until I knew what everything was. My list became pretty extensive, so the HR person who does onboarding actually asked me if she could give it to new hires from now on because it was really helpful."
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"For example: "I love Google. In almost any environment, when you don't know something, you can start on Google and go from there. I take the time to research outside of work the elements of the industry that I don't know to get up to speed faster. By week 2 and 3, I'm have impressed the people I work with as contributing to the business."
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10. Talk about a time you had to work with a person or a team that had a diverse set of ideas that were different than your own. How did you handle that situation?
How to Answer
Siemens Healthineers values diversity in the sense of it being a collaboration of different thinking, backgrounds, experiences, expertise and individual qualities to achieve results. For this question, your interviewer is looking to hear that you value different ideas and ways of thinking and that you see the true benefit of diversity in this manner by having you give an example of a time you had to work effectively with this. In your example, ensure that your interviewer understands your value of diversity as it related to new ideas and creative thinking.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"When I started in my current position as a Manufacturing Engineer six years ago, I joined a great group of individuals on my team that had very diverse backgrounds, educations and skills and I was challenged in my thought processes right from the start. My partner on the manufacturing side was born and raised in Japan and educated as an engineer on the west coast. My east coast upbringing in rural area hadn't exposed me to much thinking outside of my own little box. As we worked together, I considered myself a student of his to learn from him and understand his thought processes that went into creative solutions on the floor. In the years we've been working together, I really think that we've learned well from each other and, in looking back, I really value the time we've spent working together so closely."
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"The organization that I currently work for has operations in four continents: North America, South America, Europe and Asia. As the Marketing Director for our line of consumer products, I work very closely with regional sales teams in all four continents. Last year was the first time I met with and worked closely with my European team in Germany and Switzerland and it was a great learning experience in working with them. While my marketing strategies are very direct and budget conscious, they had many different ideas that were foreign to me at first. Through a great series of questioning and fact finding, I learned the European way to effective consumer marketing and we kicked off a campaign that was extremely successful."
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11. Tell me about your related education and training that prepared you for this position.
How to Answer
Take a few minutes to walk the interviewer through your college work, graduate work or any skill development opportunities you have had. Make sure you put emphasis on how that experience will help you succeed in this position.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"I actually have a degree in music, but went back to graduate school for business. I think the musical part of my brain keeps me creative, but I have the finance, accounting, and consultancy skills you need to succeed in this role."
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"I have a degree in biology and thought I wanted to go on to medical school, but discovered I really like the business side of health care. I started taking classes in business and management and did an internship in the corporate office of a hospital system. These combination of experiences would give me a really good base for a position at Siemens Healthineers."
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12. At Siemens Healthineers, we value professional development and education. What is the last learning opportunity you have been able to participate in?
How to Answer
The interviewer wants to know if you seek to learn new information when given the chance. Many organizations offer continuing education but some people don't even take advantage of it. Show the interviewer that learning new information is important to you and how it could benefit the organization.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"I am so glad to learn that you are supportive of continuing education. The last opportunity I had was two months ago. It was a panel of speakers on how AI is and will continue to change our work. It was fascinating. I talked to a few of the speakers after and learned about the systems they are using so I can bring it back to my company for further discussion. This kind of technology would help us be more efficient in many areas."
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"For example: "I was continuously relying on another colleague to do all of my design work. Her work load is very full and it would be so much faster to do it myself. I asked my leader if I could take a 2 day course to learn the design platform. She agreed so I attended and learned a lot. I did need to do some additional practicing during my own time, but I was really excited about it, so it didn't feel like work. Now, I can finish my work much more quickly since I can also do the design part."
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13. In the medical device industry, it is important our teams are cohesive so we can continue to drive excellence. Tell me about a time you gave feedback to a peer?
How to Answer
The interviewer wants to know that you aren't shy about giving feedback to your peers to help them succeed. True leaders show their true colors by mentoring and supporting colleagues, not just by supporting and training direct reports. Show the interviewer that you care about the development of others are aren't afraid to give feedback.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"I noticed my peer was really struggling with her communication with another leader. He would get very anxious and even out of breath when he was telling me about what was going on. One of the times that he was venting to me, I listened, but then asked a few more questions to probe deeper. Through my questions, my colleague was able to think of a few different strategies to try when working with this person in the future. The power of the question is very powerful."
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"For example: "We had bi-weekly team meetings and we do a lot of brainstorming during that time. One of my colleagues came across really negative and would shoot down people's ideas really quickly. This really deflated the energy in the team. I asked him to go for a walk with me and I told him how his behavior was being perceived. He was caught off guard by this feedback. However, because we were walking and our bodies were moving, it helped him to calm down and hear me. At the end, he thanked me for pulling him aside and talking to him about it and I could tell at the next meeting that he came with an attitude that was different and more open."
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14. If hired for this position, how can I be assured that you would be passionate about your work here at Siemens Healthineers?
How to Answer
A significant chunk of the cultural values at Siemens Healthineers centers around being passionate about the work that they do and the organization expects a passion for healthcare from their staff. From your perspective, speak to your interviewer about what you see in the organization that will make you passionate about your work as well as talking about a general sense of what makes you both passionate and productive on the job.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"As you can see from my resume, I have spent a majority of my career as a Biochemist in the educational setting. While teaching the future of the field is certainly a passion, my love for healthcare and doing my part to help make lives better is certainly taking over in my desire to come work for Siemens Healthineers. The instrumentation I would help configure and design would be my driving passion in this field and I'd greatly look forward to joining the team here."
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"I am a people person that is driven and motivation by human interaction and that is why I have been successful and driven in the sales world for my whole career. In this role as a Territory Sales Manager, my passion would be driven by the team that I would be leading here at Siemens Healthineers and growing success each and every year for my territory. If hired, you'll find quickly that I am a natural motivator that is approachable and fair in my leadership traits. I also am a competitive person that is driven by winning in the marketplace and I think this translates well into what you are looking for in a Territory Sales Manager."
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15. How do you want to grow your career within the medical device industry?
How to Answer
The interviewer would like to hear that you would like to stay with the company as you develop new skills. Tell the interviewer your long term goal, but make sure it aligns with where the company is going.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"I noticed at Siemens Healthineers, you have offices in over 20 countries. This is really exciting to me. I'd love to be in this role for several years, but then think about how I could use the skills I've learned to work in one of your global locations. I'd love to work overseas for a few years and then come back to a leadership role."
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"For example: "One of the elements of Siemens Healthineers that I really love is the career growth opportunities. I'd love to take the knowledge I'll gain in this role and move to the sales organization to be the person in front of clinicians, showing them the great things our devices can do. When you are selling something you believe in, it doesn't really feel like selling, it just feels like helping people."
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16. At Siemens Healthineers, we need outside the box thinkers to continue to innovate our company so we can stay competitive in the medical device industry. Tell me about a time you thought about something differently or proposed a new way of doing something
How to Answer
The interviewer wants to learn about your creativity and ability to come up with new ideas. Share with the interviewer your idea, but also if it was executed and how the situation turned out.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"I started at my company with a staff who had been there a long time. I'm a big believer in Lean Six Sigma principles and I saw a ton of waste in our process. I took some time to get to know the people and learn the current process fully, but then I suggested new ways to streamline our operations such as consolidation vendor agreements, leveraging some of the global contracts we have and have people 'own' more of their own process instead of handing it off to others. Because I had built relationships with the people in the department first, they were more open to the change. Within the first year, we were able to produce 30% more revenue with no added staff because of the changes I recommended."
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"For example: "As a new grad, I was on a lot of project teams. There was an assignment in one of my marketing classes where we had to think about new solutions to generate leads for a real small business in our community. I did my homework on the company and researched the competitors and main demographic of the customers. I recommended doing a targeted re-targeting campaign on the largest competitor's website. They liked my idea and decided to give me a small budget to try out this campaign. I was able to increased traffic to their website and the number of people who subscribed, so they were really pleased."
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17. At Siemens Healthineers, we believe in continuous feedback so we can all improve. When is a time you received constructive feedback?
How to Answer
All companies need people who can take criticism and give it without feeling weird or sensitive about it. Demonstrate to the interviewer how you have used a piece of constructive feedback to improve and get better.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"In one of my reviews, I received feedback that I didn't delegate enough and therefore, it made it seem like I didn't trust my colleagues. I really took that feedback to heart. I took a look at my work load, which was really high, and made some priority buckets. There was one bucket of work that was very low risk and I distributed it to my team. One team member did a really great job so I was able to give her some of the more complex projects."
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"For example: "I received feedback that everybody knows what I am thinking from my non verbal expressions, especially in meetings. That was really tough feedback to hear. That entire next year, I worked very hard to ensure my facial expressions were positive and neutral versus worried or anxious, no matter what the content of the meetings were about. It was a tough exercise, but I'm glad I received the feedback or I would not have known this."
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18. When starting a new job, what are steps you've taken to develop a 30, 60, 90 day plan for yourself?
How to Answer
The interviewer wants to make sure you'll acclimate quickly and have concrete goals to set the path. Show them that you plan out your goals but also recognized you need your team to help.
Written by Ryan Brunner on March 27th, 2019
Answer Example
"I like to take the first week to meet people and look at the data to see what the story is. also love to ask questions... many times, people within the department have thoughts and feedback that becomes really important. I then start carving out the 30/60/90 day plan and ask my leader for feedback to see if s/he agrees or has any other initiatives they believe are important that I've missed. Keeping the lines of communication open is very important at the beginning!"
Written by Ryan Brunner on March 27th, 2019
19. Tell me about a time you took initiative on your own.
How to Answer
Assure the interviewer that you are a go-getter and aren't going to wait to be asked what to do. Walk them through a scenario where you took it upon yourself to fix something and didn't run to your leader with a problem, but had multiple solutions.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"I noticed we were taking at least 2 hours a week on a manual report that seemed to be a big waste of time. I started playing around in our system at the different reporting features and was able to test and customize a report that could take the place of the manual report. After my testing, I brought the idea to my boss who made a few tweaks, but was thrilled I had discovered a more efficient way to give customers the same information."
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"For example: "I noticed a huge skill gap in the team's use of Microsoft Excel & PPT. Because I come from a different industry, I had to utilize these tools a lot and volunteered to host a series of lunch & learns for anybody who wanted to brush up on them."
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Also changed some of the documents, which were produced manually from excel spreadsheets. I found a way how to extract the same information from system and format it to required standard saving time."
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20. At Siemens Healthineers, we've been voted a best place to work. What kind of working environment do you thrive in?
How to Answer
Every work environment is different. The interviewer wants to get a sense of your preference for the atmosphere in which you'll be working. Be honest, but also demonstrate flexibility since you'd don't yet know what the environment is like.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"I can adapt to most work environments. I've been in very chaotic, noisy environments and can thrive with some strategies to help me focus, like my headphones. In other positions, it has been very quiet. I gravitate to environments that are collaborative and not too quiet so people feel like they can ask questions and interact with each other."
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"In my internships, I had exposure to many different settings. I prefer a busy, fast-paced environment to keep me on my toes. I also like when there are many people around so I can ask questions if I need."
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21. An important aspect of our business here at Siemens Healthineers is our Federal Solutions program that provides products and services to VA's and other military veterans facilities. What are your thoughts on that program's importance to us?
How to Answer
Siemens Healthineers federal accounts program is under the firm belief that federal healthcare providers and the nation's backbone; ensuring military readiness, providing unique medical services to meet the complex needs of our military, Veterans and their families. The unique resources include CT lung cancer screening for veterans that have served in active duty, managing care for veterans with mobility disabilities and mobile units for medical staff on the frontlines of armed conflict. However you answer this question, ensure that your interviewer understands that you are a believer in this program.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"Upon applying for this position, I can't tell you how amazed I was at the efforts that Siemens puts towards providing great care to our nation's military veterans. After having a father and a brother that have served in active duty, I would be proud to help design and create innovative solutions for our heroes that help keep us free on a daily basis."
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"The Federal Solutions program at your organization is very awe inspiring to me and something that so many great people can benefit from. Having a great friend now suffering from PTSD after serving many years, I was really intrigued by the technology that Siemens Healthineers is pioneering in noise reduction in the MRI setting. After watching him come back home and struggle in everyday life situations, the last place any scarred veteran should have difficulty is when receiving quality healthcare for their future."
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22. In the medical device industry, a background in science is really helpful so you can learn how our products work and help save lives. Tell me more about your background in health sciences or anatomy.
How to Answer
At Siemens Healthineers, every employee has to have basic level knowledge of what the medical devices do but beyond that, if you don't understand basic anatomy and the medical conditions associated with the devices, you can't really see the big picture. Give the interviewer any background you have in human anatomy or science so they see you intellectual horse-power.
Written by Ryan Brunner on March 27th, 2019
Answer Example
"I started my college career wanting to be a physical therapist. I took all of the basics in chemistry, biology, and anatomy. As I went on, though, I realized that my passion for business outweighed my passion for hand's on patient care."
Written by Ryan Brunner on March 27th, 2019
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23. In the medical device industry, many of our sales relationships are with large hospital organizations. In previous roles, how have you made connections with the right people in large hospital organizations?
How to Answer
B2B sales is critical in the medical device industry, but often times, it is really hard to find the right person to talk to because of the size of these entities. Think about the persistent methods you have used to make a connection with the decision maker to increase sales.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"I have done B2B sales before and my first step is looking at the CRM platform to see who the contact is. I reach out and if that isn't the right person or that person has left, I do a LinkedIn search to see if I can figure out who is in that role now. I use many reach-out methods including phone calls, emails, LinkedIn messages, and even dropping by the facility. By covering all of my bases, I am usually able to find the right person and figure out a way our products can add value to their patients."
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"For example: "I have a lot of industry contacts. In large hospital organizations, often times it is the chief supply chain officer versus the chief medical officer that you need to start with. I reach out to some of my colleagues who have products in other spaces to see if they know who I should start with. Because of the relationships I have built, people want to help me and they know I will help them. I think my connections could be really valuable to Siemens Healthineers."
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24. At Siemens Healthineers, our medical device products touch lives throughout the world. We have offices in over 20 countries. Tell me about experience you have working with a global workforce.
How to Answer
In global companies, there are many nuances. The EQ and exposure to working with people in other countries is really important to create community and understanding. Highlight any experiences you've had and highlight your excitement about working in a global environment.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"I have learned so much from the global experiences I've had so far. One of the biggest learnings I have had is that words mean different things to different people. It is a good idea not to use expressions or slang terms when working with people in other countries because the translation doesn't come through. I try to speak slowly, clearly, and use simple words to make sure we are understanding one another."
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"For example: "I haven't had the opportunity to work in a global organization yet, but this is one of the reasons I'm really excited to work at Siemens Healthineers. I went to a college with many international students and I learned a great deal about cultures and traditions in other countries. I learned a lot about listening to understand versus talking to be heard. Given the chance, I could represent Siemens Healthineers in a very positive light to global colleagues."
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25. At Siemens Healthineers, we believe in finding the most efficient ways of doing things. How have you used technology to be more efficient?
How to Answer
Think about ways you have to utilize technology to the fullest but also how you have learned something new and added value with the new tool.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"We just implemented all of the Office 365 tools. There are more programs than I can imagine in that suite, so in my free time, I've been looking at as many as I can to see how we could incorporate these tools into our process. I found a scheduling app that I am testing right now to save some of the back and forth with clients as we try to schedule conversations. It has saved me at least 2 hours a week so far, so I'm planning on rolling it out to my team next month."
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"For example: "I love finding any means of technology that helps me save time, both at work and at home. I recently began using an email application that uses machine learning to automatically reply to emails for me. Just with that quick implementation, the application has already saved me countless minutes every day."
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26. At Siemens Healthineers, our purpose is to enable healthcare providers worldwide and stand with our customers. Talk about a time you stood with a customer or colleague during a time of need. What made it important for you to do so?
How to Answer
While the purpose of this question may be up to interpretation once you hear it, the important thing that your interviewer is looking for is that you are seen as a trusted partner to those that you work closes with. This is the true value of the purpose statement of Siemens Healthineers. In your example, ensure that you point out a time where you partnered and helped either a colleague or a customer during a difficult time for them. Talk about what you did to ensure that you were there to help and explain why this was important to do for you and your organization.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"A few years ago in my days working as a Service Technician in the refrigeration industry, I was onsite at a customer's facility as they were experiencing some flooding in the back near my work. Upon arriving, I immediately began helping the crew move items out of the back and into a safer space and also disconnecting and shutting down any electrical equipment. Some in my shoes may have simply moved on and come back later, but I felt it was important to help a customer that was in a very stressful time. The 30 minutes I spent with them helping was very appreciated by the customer and they remain a great customer of our products and services to this day."
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"A few months ago, a customer of mine called me to talk about a delivery that was damaged badly upon arrival by our delivery staff. At first, the customer called our warehouse to report the damage and they were told that the damage most likely happened in receiving on their end of things. The next day, I drove the customers shop to talk to the owner and inspect the delivery. In seeing that the damage was internal and very obvious that it most likely happened en route to the shop, I ensured him that I would take care of returning the delivery and getting a new piece at no cost to him. This entailed some paperwork back at our office, but I was more than happy to take the time for the customer when others simply wouldn't. He was very appreciative of my effort to make the situation right."
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27. At Siemens Healthineers, we have worked very hard to make sure our workforce is inclusive and represents our customer population. Tell me about your experience in working with diverse groups of people in a work setting.
How to Answer
Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity. Even better, give an example of being able to embrace diversity in the workplace.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"I have worked with diverse groups of people most of my career, including my time in University. I value opinions that are different than my own and find this environment challenging. If everybody thinks alike, that is not only a boring environment, but it isn't a creative environment."
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"I am so glad you pointed out your need for diversity at Siemens Healthineers. I grew up in a small town that wasn't very diverse, so I specifically chose a college in a more diverse location so I could have exposure to other cultures. I have learned so much about the beliefs and values of others that I have brought to the workplace to have a higher level of EQ."
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28. At Siemens Healthineers, we take patient data privacy extremely seriously. Do you have experience working in an atmosphere where data privacy was important? What processes did you follow to ensure security?
How to Answer
In the healthcare industry, HIPAA rules the lay of the land when it comes to patient data privacy. Siemens Healthineers takes a serious approach to data privacy and expects that any employee handling personal data to keep it confidential. For this question, be sure to know the role that you are interviewing for and what part patient data may play in that role and be able to talk about the measure you would take in your role to ensure that privacy was maintained. As well, be sure to draw on any past experiences you have working with secure data and information.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"In my current role working in customer service for a banking institution, I have exposure to personal information and financial information for each customer that I work with. To ensure security, conversations are held in private and I take all required measures to ensure that I am speaking to the person that they say they are. On my end of things, I never leave my computer unlocked when walking away to allow another set of eyes to gain access to someone's personal information. In this role, I understand that I could be exposed to personal health data and I'd take this responsibility very seriously."
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"During my time working on software development of large electronic health records, I worked onsite in a many large hospitals and clinics where I trained staff on the programs. During this training, I was exposed to personal health info in live training. To take part in this, I had to undergo a strict series of HIPAA trainings and I am willing and able to bring all of the things I learned in that training to work in the field here at Siemens Healthineers."
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29. What interests you about working in the medical device industry?
How to Answer
The interviewer wants to hear your passion for the industry. Demonstrate that you feel value in the devices that could positively impact somebody's life.
Written by Ryan Brunner on March 27th, 2019
1st Answer Example
"I have always wanted to work in an industry that is innovative and cutting edge. It has been really fun to see how medical technology has been able to save lives. It would be fun coming to work every day knowing you are doing something to better people's lives."
Written by Ryan Brunner on March 27th, 2019
2nd Answer Example
"For example: "As a new graduate, I have been exploring many different industries and the medical device industry is my number one choice. I considered going into medicine, but I love the business side of things and this way, I can utilize those skills to help people's quality of life."
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