Kellogg's Mock Interview
Practice 35 Kellogg's interview questions covering brand management, consumer insights, and sales strategy.
Question 35 of 35
Can you tell us about a time you had to support an unpopular company policy?
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
This high-pressure question tests your responses and your outlook. Avoid framing yourself as unpopular. Rather, frame the decision as unpopular. When supporting the big-picture behind a recently implemented company policy change that is widely received as unpopular is a choice to support the greater good of the company. Explain why your decision was unpopular. Delve into why you decided to move forward with your course of action, and the push back you received and how you responded. Detail how you influenced the consensus, and the impact your decision making had on the outcome.
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"At my first job, our entire department was laid off. There was obviously a lot of dissent as a result. There's nothing worse than facing financial insecurity. But the severance packages we all received were more than fair. So I supported the decision as best as I could, shook hands with senior management, and thanked them for their generosity. It was the right thing to do. Not sure if my attitude had anything to do with being one of the few who were hired back on a few months later. Regardless, I consider myself one of the lucky ones."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"We had a supervisor who was struggling to motivate their crew. To incentivize, this supervisor was abusing the manager's expense account, treating their crew to breakfast at the end of each shift. Their productivity hadn't increased, and expensive breakfasts were being taken for granted. My superiors asked me to address this. My conversation with that supervisor had little impact. I was in charge of scheduling and traded shifts with this supervisor. They didn't prefer the midday shift. Neither did I prefer the morning shift. At first, it upset the morning crew that they had to provide their own meals. But under my supervision, productivity and morale improved, and our superiors were able to further develop and direct the supervisor who was struggling with incentivizing their crew."
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