35 Kelloggs Interview Questions & Answers
Below is a list of our Kelloggs interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Availability
1. There may be times when you are asked to stay late, work weekends or overtime, due to fluctuations in the schedule, and shift changes at Kelloggs. What is your availability?
What You Need to Know
The staffing expectations at Kelloggs largely depends on the department you'll be working in. If you're working in production or delivery, you will most likely be required to do shift work, possibly working on weekends. If you work in the corporate office, you may be salary, which often means working long hours. If your research on the position yielded no results, and you're not sure what to expect from the schedule, now is the time to ask!
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"I am excited about the opportunity to work for Kelloggs and I am available to work whatever hours are required to get the job done. Can you tell me more about what I can expect from the schedule? I am flexible, and I am comfortable with working long hours."
2nd Answer Example
"The only restriction that I currently have on my schedule is Thursday evenings as I take my son to tutoring those evenings. Other than this, I am flexible with my availability. Having a family, I do ask for reasonable notice to schedule changes."
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Anonymous Answer
Marcie's Feedback
Behavioral
2. How would your co-workers describe you?
What You Need to Know
This question gives you an opportunity to show off some of your finest qualities. Reflect on your relationships with your co-workers. Kelloggs is looking for individuals who are strong communicators and innovative leaders. Think about how your work ethic had a positive effect on everyone on your team.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"My co-workers respect me for my ability to navigate obstacles and solve problems. When I am working on ABC project, I always pay close attention to detail, double checking my work for any mistakes. My co-workers appreciate that I think about the big picture, being considerate of how my work will affect their jobs. I am highly collaborative with a great attitude."
2nd Answer Example
"All of the colleagues I have worked with have shared a very respectful relationship with me. We have shared the goals and knowledge required to accomplish our projects the best we can. I believe that my current co-workers would best describe me as collaborative and creative."
Behavioral
3. How can we motivate you on the job?
What You Need to Know
Provide insights into what motivates and inspires you on a professional level, highlighting your approach to your work. Break down how you maintain your productivity throughout your shift.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"I am best motivated through words of praise and recognition for a job well done. I do like to know that my efforts are being noticed. In my current position, we have a leaderboard, and I do like that concept because it creates a healthy bit of personal competition for me as well."
2nd Answer Example
"I am motivated by knowing something about the end customer and being able to relate to them as a person. A personal touch is always helpful for me."
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Anonymous Answer
Marcie's Feedback
Behavioral
4. We strive to help our employees create a healthy work/life balance at Kelloggs. How do you balance life and work?
What You Need to Know
Kelloggs cares about their employees and creates a sense of community within the workplace. Without the right tools, it can be challenging to balance your work with the rest of your life, even in a healthy work culture. Showcasing your time management skills, organizational skills, and your ability to maintain a healthy work-life balance advertises you're capable of performing efficiently, regardless of your responsibilities at home or at work. Effectively managing your time will ensure you're more effective at your job. Mismanaging your morning can result in attendance issues. Mismanaging your workflow can result in missed deadlines, or taking your work home with you. All considerations when determining if you are a wise choice for the position.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"I am methodical about my work and my schedule. I set reminders on my calendar to stay organized and on-time, relying on my google calendar and my to-do list. I make sure I can make it to soccer practice each week so that I can play in the games on the weekends."
2nd Answer Example
"I find that with the right company, it's pretty simple to balance life and work. When I enjoy what I do, the work doesn't feel like a chore. I am always sure that when at home, my family gets my attention first. I take time on the weekends to do things for myself and ensure that I regenerate before the work week begins."
Behavioral
5. How do you believe your coworkers would describe you?
What You Need to Know
How you perceive yourself may differ from how others perceive you. So this tests your self-awareness and your level of experience. Being able to readily attest to how others perceived you, rather than suggesting you think they might say XYZ about you, can reveal a lot about your professional acumen. You may be carefree and fun-loving with your friends on the weekends, but at work, you are focused and professional. The interviewer is interested in your personality and how you may compliment the team. As you prepare for this question, picture a few scenarios that have occurred in your current or previous position. Maybe you are encouraging and motivating to your coworkers when they are having a bad day.
If you have proven yourself reliable, and people can depend on you to be on time, share it! Think about some of the qualities you enjoy in a coworker and share how you think you embodied some of those qualities.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"I believe that my coworkers would describe me as curious, confident, and creative! I put a lot of effort into my work and always want my clients to be happy with their end product. I conduct a great deal of research into new marketing trends to ensure that I am delivering the best, most up-to-date solutions to my client projects."
2nd Answer Example
"I believe my coworkers would describe me as dedicated, trustworthy and kind. When you call my references, I strongly believe that they will say the same things about me. I am a proud employee and promise to be a great brand ambassador for your company."
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Marcie's Feedback
Behavioral
6. How do you handle situations that could cause you to be tardy or absent?
What You Need to Know
As part of a much larger operation, regularly running behind could slow down production. When unforeseen circumstances arrive, despite taking every measure to assure you were on time, the responsible thing to do is give your leadership a heads-up. Letting them know you're running behind enables them to plan accordingly. Assure them you are taking every measure to arrive on time. Give a similar example showing Kelloggs you plan accordingly and take proactive measures to avoid these types of situations when they can be avoided.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"I always arrive to work at least 15 minutes before I am expected to be there, to give me extra time in case something happens. I also make sure I have the numbers of my co-workers and boss so that I can call to let them know if I'm stuck or might be running late."
2nd Answer Example
"I was raised to be early, at all times. I am well-scheduled and understand the negative impact that my tardiness can cause. If I am to be late, I am sure to call my manager, or whoever will be affected by the situation. I will also put in extra hours when necessary."
Behavioral
7. What Kellog product do you have in your home?
What You Need to Know
A company often expects their employees to be customers of their products as well as advocates for them. So this question has a dual purpose. One is to determine your brand loyalty, and two serves as a personality assessment. What Kellogg's product do you enjoy most, and share what that says about your personality rather than having them fill in the blanks.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"Truth be told, I don't have much of a sweet tooth. I prefer savory and salty over sweets any day. That's why one of the staples in my pantry are Cheezits. Boy, I love those cheesy little square crackers. They're beyond addictive. I debated for years that there's gotta be an addictive ingredient in them. Now that I have you here, am I right? What's the secret ingredient?"
Written by Kevin Downey on June 27th, 2022
2nd Answer Example
"I'm a vegetarian, and one item I always have on hand is Gardenburgers. I love the way the taste, and it gives me something to eat when my spouse is flipping burgers on the grill."
Written by Kevin Downey on June 27th, 2022
Behavioral
8. Can you tell me a bit about yourself?
What You Need to Know
This open-ended questions gives you the chance to tell your story. What inspired you to take the career path you chose. How did that inspiration carry your through your education pursuits, and what parts of it motivate you still today. How does it influence your pursuits outside of work? Try to make your narrative memorable. Engage your interviewer with enthusiasm!
Written by Kevin Downey on June 27th, 2022
Answer Example
"I graduated with a Bachelor of Arts degree with a major in Communications and Marketing from UBC in 2009. Since then, I have been actively making my way to a leadership role in social media marketing within the hotel and hospitality industry. I am an energetic and positive person, ready to make a difference in a growing organization."
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Jaymie's Feedback
Behavioral
9. What do you think you will enjoy most about working in the food and beverage industry?
What You Need to Know
In our consumer culture, the food and beverage industry continues to thrive on a national and a global level. There are endless opportunities for growth in Kelloggs because business is thriving and the demand for their products is on the rise. Do your research on the company to find out how they compare to their competition. If you are new to the industry, take some time to learn more about how your position will relate to the bigger picture of manufacturing, sales, or marketing of the products.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"I am excited to work in the food and beverage industry because there is an opportunity for growth. When I worked at a food processing company, I started out working in the warehouse and was promoted within six months to a delivery driver. When I found out about the delivery supervisor position with Kelloggs I was immediately interested. It is so motivating to work within an industry that recognizes my potential and my abilities, giving me ample opportunity to grow my career."
2nd Answer Example
"When it comes to the food and beverage industry I love that it is so innovative and ever-changing! There are always new products being introduced which keep things interesting. I enjoy learning, so this is certainly the industry for me to be in."
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Marcie's Feedback
Behavioral
10. Why are you leaving your current job?
What You Need to Know
Be honest about your situation using discretion with what you share. Kelloggs wants to hear that you are interested in growth opportunities or broadening your skills. Be specific about how this new position will help you take your career to the next level. Examine your five-year career plan, and research the company and the position so that you can effectively align your goals, mission and values with theirs where they clearly overlap.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"I decided to look for other jobs because I have already been promoted twice and there is no more room for growth. This position at Kelloggs will give me more experience as a manager and help me to cultivate my leadership skills."
2nd Answer Example
"I am passively looking for a new opportunity that will offer continued education and growth opportunities. Also, I am looking for compensation advancement as I have hit the peak of my earnings in my current company."
Behavioral
11. How do you confront a stressful day?
What You Need to Know
If you are stressed out in your personal life, it could affect your performance at work. If you feel overwhelmed at work because of poor time management, you might bring more stress home from work, not sleep well, and not perform at your best. If an employee is stressed out at work, they'll burn out faster. This could even lead to an employee calling in sick because their work generates anxiety due to the association, and they need a mental health day, or several. When a team has to pick up the slack of a coworker who doesn't consistently show up to their station, then the whole team suffers, feels the burden and stress, and starts to burn out. This domino effect cuts into the entire department's productivity, and the interview process starts all over again. Considering the payroll hours invested in screening applicants, interviewing, onboarding, and training, they need to ensure the person they choose can handle stress and won't burn out.
Written by Kevin Downey on June 27th, 2022
Answer Example
"Life is full of stress. But I rarely let the stress get the best of me. I try to respond to the stress and not the situation, enabling to solve the problem at hand. I try to identify and diffuse stress trigger and promptly explore the realities behind a stress response. Overcome stress, overcome task paralysis, remain flexibility and develop a plan. Sometimes stressful situations are avoidable, sometimes not. But limiting their frequency or duration is how I cope with stress. You got to remain proactive. I guess I deal with stress by being mindful to respond rather than react."
Written by Kevin Downey on June 27th, 2022
Behavioral
12. At Kelloggs we understand that conflict can arise when you're working closely with others on a team. Give me an example of a time when you had to deal with an issue while working with others.
What You Need to Know
Responding to a conflict can be tough, especially in a team environment where you want to be sensitive not to step on any toes. However, if you are equipped with the right communication skills, this challenge is easily overcome. Share an example of a conflict that occurred within your department that you effectively resolved through your enhanced communication skills. Highlight your ability to mediate, negotiate, while exerting diplomacy. Explain the situation and how your actions resulted in a resolution or a compromise.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"My coworker was a great salesman but horrible at the administrative side. He made so many mistakes and didn't seem to care. It bothered me because I take such pride in the quality of my work. I decided to talk with him and found out that he wasn't very clear on expectations or how to do some of the basic aspects of the paperwork for each sale. He ended up getting some additional training to get on the same page as the rest of the team."
2nd Answer Example
"In my current position there has been a concern with workplace bullying, and there are a particular group of individuals who 'lead the pack,' so to speak. The situation became out of control a few months ago, and I had to involve human resources as well as conduct a few exit interviews. It is never easy having to terminate employees; however, if they are causing conflict, it is always the best choice in the end."
Behavioral
13. The work environment at Kelloggs can be fast-paced at times. How do you keep up manage multiple priorities at the same time?
What You Need to Know
Employers ask this interview question to evaluate your ability to distinguish between urgent and important tasks. Highlight your time management skills, organizational skills, how you re-prioritize your workload as needed, how you'd handle inheriting tasks amid other projects, and your ability to remain mindful of urgency as you prioritize items in your workload. Show them you are capable of performing efficiently while taking on multiple responsibilities. Ensure you exude confidence in your own written and oral communication skills, which will aid in how you establish your priorities on the job.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"I handle multitasking and keeping my eye on every ball I have in the air like a pro, and when you call my references, they will attest to this fact. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. If I have to set that task aside for a more pressing matter, I track where I left on and switch gears as needed. Staying on deadline is the aim, and I will delegate when necessary."
Written by Kevin Downey on June 27th, 2022
2nd Answer Example
"This is part of any demanding job, and I embrace it to the fullest. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels."
Written by Kevin Downey on June 27th, 2022
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Anonymous Answer
Marcie's Feedback
Behavioral
14. What is your greatest strength? How will it help you make a difference at Kelloggs?
What You Need to Know
The interviewer at Kelloggs would like to identify your standout skills and where you place your value when it comes to your offerings as a candidate. Think of the traits that have helped you succeed in the past. Try to identify those strengths that aren't already listed on your resume. Offer your harder to quantify soft skills as well, such as your communication or time management skills.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"I have great people skills, and I make a point to be positive to help boost morale when other people on my team are struggling. I'm a good listener, and I work hard to manage conflict with grace and ease whenever an issue arises with a client or a co-worker. All of my skills will help increase productivity by keeping the work environment positive. I am focused on providing the best quality in my work, which rubs off on my co-workers because my work ethic motivates them."
2nd Answer Example
Some great strengths you may have:
- Person of Accountability
- Invested in Culture
- Positive Mindset
- Perceptive
- Approachable
- Empathetic
- Honest
- Patient
- Decisive
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Rachelle's Feedback
Behavioral
15. What is your greatest weakness?
What You Need to Know
Outline your biggest weakness as a strength in its own right. Being a perfectionist can be a weakness. Similarly, this trait can be viewed as a benefit to Kelloggs. Think about self-assessments you may have composed for to past performance reviews and determine if any of those growth opportunities can be applied. We are all human with our own weaknesses, so don't be afraid to share yours!
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"I believe I could improve on some technical skills including Excel and PowerPoint. Currently I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. I have enrolled myself in an evening/weekend workshop for the next six weeks. We will see how stellar my skills are after that course!"
2nd Answer Example
"Sometimes I have difficulty asking for help from co-workers. I like having control over my daily tasks and taking on new projects, but I'm not always willing to admit when I have taken on too much. When I made a mistake because I was juggling too many projects, I learned that it's okay to ask for help. I'm learning how to organize myself better and communicate what I need from my team. This skill has helped me be more effective at my job, and it's helped my team work together even better than before!"
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Anonymous Answer
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Marcie's Feedback
Career Goals
16. How do you feel about working in a corporate environment?
What You Need to Know
Regardless of the size of the companies you've previously worked with, assure the interviewer their work environment matches your pursuits and goals. This will also help them determine how you'd value working with Kelloggs versus working with other companies. Research Kelloggs and what working in their environment looks like, and how such an environment could benefit your career trajectory.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"My working style is very systems oriented, and larger corporations already have successful processes and procedures in place. They have the experience that sets their model of mentorship above the norm. They have accessible resources to guarantee sustained success with space to flourish, and opportunities for advancement from within."
Written by Kevin Downey on June 27th, 2022
2nd Answer Example
"For me, working for a startup or a corporation both have their merits. I am excited about this opportunity to work for an established company that values diversity, integrity, and placing value on the contributions of their employees. The awards and recognition Kelloggs has received regarding their employment record reflects to me that they truly stand true to their values, and Kelloggs values are well aligned with my own."
Written by Kevin Downey on June 27th, 2022
Career Goals
17. What goals would you like to accomplish while working for Kelloggs?
What You Need to Know
If you are looking for opportunities to advance your career, Kelloggs is a great place to start! Explain how your career goals are to find a company that has similar values as your own and has opportunities for advancement from within for those seeking long-term employment. It's important to do your company research before interviewing and identify how they will help you reach your goals so you can elaborate on that when this question arises.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"After looking through your careers I was excited to find out that your mission is very much in line with my career goals. Your leadership development program is exactly what I need to improve my management and team building skills. I want to grow my career in merchandising, eventually moving into a management role. I feel confident that working for you will help me to cultivate my skills so that I can take my career to that next step."
2nd Answer Example
"My primary career goal is to find a position where I can stay long term while making an impact on the company's profitability. Because Kelloggs has such a strong reputation for workplace culture, it fits perfectly with my desires for a long-term fit."
Career Goals
18. What interests you about Kelloggs?
What You Need to Know
It is essential that you do your homework before an interview! Kelloggs wants individuals who are reliable, with a strong work ethic. You want to fit the profile for their ideal candidate.Impress them with your company knowledge. Exhibiting your willingness to go the extra mile in preparing for the interview will relay you consistently go the extra mile in everything you do. Learn their mission statement and keyword. Review their reviews and what former employees are saying about what it's like working for them. It will convey you are not looking for just any job.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"I'm excited to work for a company who cares about their impact on the environment. I'm excited to join a team that shares the same values as me. Your mission stood out to me because I also value providing the best service to customers and creating innovative solutions to problems. Your reputation for meeting your customer's needs, by making changes to your products, and listening to them is impressive!"
2nd Answer Example
"I have been passively seeking a new position for quite some time and haven't jumped on anything yet because I want to make sure it's the right fit. I feel that this job is right for me, at this point in my career, because it offers an opportunity for me to utilize my recent education in hospitality while giving me an opportunity to advance in my management skills."
Customer Service
19. What is your definition of customer service?
What You Need to Know
This question falls under the concept of the golden rule, "Treat others the way you want to be treated." Offering what you consider excellent customer service will provide a glimpse into the customer service you aim to deliver. The idea of what is fair varies from customer to customer. This provides a deeper understanding of the adage 'The customer is always right. ' This term isn't meant to be taken literally. Good customer service equates to understanding, relating with their pain points, and maintaining a positive attitude while taking care of your customer's needs by going a little above and beyond expectations. More often than not, people evaluate exemplary customer service to being heard, being validated, and being treated fairly.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"People want to be a part of something. We live in a tribal world, and brands focus on identifiers to make customers feel as if they are a part of something bigger, delivering meaning. So it's crucial to remain true to brand. As I see it, great customer service means customer loyalty. So the customer must feel welcome as opposed to alienated."
Written by Kevin Downey on June 27th, 2022
2nd Answer Example
"If a team loves coming to work, and the culture of their brand is appealing, that will translate to a great customer experience. A happy team is more likely to deliver a welcoming experience. I'm a cheerful person who prides myself on my integrity, and that's what I like to bring to work. I think that's what everyone wants, is to be happy when they're doing their job. That attitude is contagious."
Written by Kevin Downey on June 27th, 2022
Customer Service
20. How do you handle customer complaints?
What You Need to Know
If you are interviewing for a customer facing role at Kelloggs, you want to show off your ability to deal with conflict and nurture those relationships. Most companies have specific solutions they offer customers when an issue occurs. Occasionally, despite your attempts, you can't satisfy their needs and need to think outside of the box. Strike a balance between satisfying a customer in a fashion that represents a brand, while adhering to the boundaries of a company's policies, while looking after their assets. The most important part of any customer experience is the grand finale. How the customer leaves at the end of any customer experience is what they take with them. That final moment is the make it or break it moment to brand loyalty. How well you fit into the culture of their brand, and how well you deliver that grand finale experience, is what you want to convey.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"A customer called me very frustrated about a problem with a shipment. I listened and told them I would be happy to help. I asked more questions to understand the problem and then suggested once I had a better idea of what might solve it. The customer was very relieved and grateful that I took the time to listen and make sense of the issue."
2nd Answer Example
"If I have a customer complaint, I have been trained to actively listen, do not interrupt, and repeat back to the client in their own words. This technique prevents further misunderstanding and helps the client to feel they are listened to and cared for."
EQ
21. Are you able to regulate your emotions to do your job effectively?
What You Need to Know
How do you perform in high-stress situations while remaining professional, flexible when faced with unique challenges? Your interviewer wants to know if you can face these challenges with emotional maturity, confidence, and poise, or whether your reactions would be a detriment to the department or the developing situation. They'll want to hear an example of when you put your skills into action. Try to keep your answer relevant to the role for which you are applying, and ultimately convey a unique ability to stay cool and collected, even in the most stressful situations.
Written by Kevin Downey on June 27th, 2022
Answer Example
"I think it is important to have mastery over one's emotions to effectively get any work done. I pride myself on being emotionally grounded and mature. I'm more of an observer, and active listener, and a responder rather than someone who is emotionally reactionary. So, yes, I consider myself quite capable of regulating my emotions while effectively putting my all in."
Written by Kevin Downey on June 27th, 2022
Experience
22. How do you plan your days?
What You Need to Know
Talk about the tools and systems you used to plan your work and stay organized on the job and how you manage your day. Exhibit your consideration of examining what standards are applied to prioritize work, and an ability to assess the timing, commercial value, and positive externalities of other priorities. Additionally, communicate your propensity to adhere to the chain of command, and recognize when to utilize into the resources on the job.
Written by Kevin Downey on June 27th, 2022
Answer Example
"Attendance is very important to me, so much so that I have a track record of showing up early to my shifts. I keep my day organized and stick to my routine as much as possible. No matter what alarm clock you use, the snooze button is there. I never hit mine. I keep a jar of chocolate-covered espresso beans next to my bed. When my alarm goes off, I grab a few of those and pop them in my mouth. Then I'm ready, and I almost always get to work early. This gives me time to stroll through work, saying my hellos, checking in on an individual level, and keeping a sharp eye out for any details which might grab my attention. Then I check my inbox and review anything new or urgent. I review the priorities I tracked the evening before, adjust them accordingly, explore my resources, and get to work. If I have a lot on my plate at work or at home, I evaluate every piece of the puzzle. I make it all fit into my week. Just spending that bit of time at the forefront to strategize my week allows things to feel more sustainable. I'm proactive, I guess. Reaction is rarely sustainable, in my humble opinion."
Written by Kevin Downey on June 27th, 2022
Experience
23. Describe your typical work week.
What You Need to Know
Think about your typical day-to-day in your current or most recent role. Reflect on how your work ethic helped you to stay organized and tackle challenging projects. Connect your experiences to what you expect to experience while working for Kelloggs. Emphasize the transferable skills you applied successfully at your previous employer to emphasize how well you'll compliment their teams.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"I like to take time to prepare for the week by organizing my schedule every Monday morning. I make sure all of my meetings are marked on my calendar and set reminders about important deadlines. I understand that changes can interrupt my daily flow, and I can adapt and stay calm when those shifts occur throughout the week. I am efficient, getting my work done within 40 hours each week. I have also proven myself to be flexible to stay late when I need to finish a project or if one of my co-workers needs assistance."
2nd Answer Example
"My typical work week is always non-typical! My days range from making client phone calls, site visits, and answering questions and concerns via email. Client management is the key to what I do."
Experience
24. Kelloggs is asking for 8 years of industry experience and you have just 5. Why do you think you are qualified for this position?
What You Need to Know
To many employers, the number of years' experience is flexible, so long as you have the results to show for the years that you do have. Talk to the interviewer about your major career successes, how you've advanced ahead of your years, and what you have done to fast track your professional development. This question is an opportunity to advertise how you set yourself apart from the competition.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"Although I have five years' experience vs. eight years' experience I can do this job well. In my previous role, I was outperforming colleagues who had 12 years of experience. To me, it's all about drive and ability to be a quick study. I have all of these qualities and more."
2nd Answer Example
"Along with my five years working in this industry, I have worked in related industries my entire career. Also, I hope that my graduate degree gives me a little boost in experience over the required undergraduate degree."
Experience
25. When have you had to think outside of the box to solve a problem?
What You Need to Know
They're seeking to measure your preferred working style and whether it meets their required criteria. They want to know how resourceful you are and whether you exhibit 'outside-of-the-box thinking'. Talk to the interviewer about a time that you solved a problem, creatively. Were you happy with the outcome? What were the steps that you took to ensure your success?
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"In my current position we saw a decrease in clients due to a local economic downturn. I recommended to our head office that we begin to generate business outside of our region for the first time in many years. They agreed, and the idea turned things around for us that fiscal year."
2nd Answer Example
"I once had to deal with a space issue in our warehouse. We arranged and re-arranged several times and could not make it work. I thought outside the box and rented some outside pod storage until we were back to normal inventory levels."
Experience
26. How would you handle an issue with a policy or procedure?
What You Need to Know
Being adaptable to the food and beverage industry is essential. Kelloggs strives to keep up with their customers by improving their products, making changes in policies or procedures inevitable. This means policies can change quickly and you will be expected to adapt.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"I would first talk with my manager to make sure I understood the expectation correctly. It could be that I was interpreting it wrong or that there was some miscommunication. If I still had an issue, I would take some time to think about how I can deal with it. I've learned to pick my battles and to be adaptable as much as I can."
2nd Answer Example
"I know well enough at this point in my career that policies and procedures are in place for a reason. If I truly don't understand the reasoning behind the policy, I will ask for further clarification in a respectful and open-minded way."
Experience
27. It's important for shift changes to go smoothly at Kelloggs to maintain productivity. How do you make sure transitions are seamless?
What You Need to Know
Shift work can be tricky in the food and beverage industry. If someone leaves a mess or if they leave their work half finished and you don't know where to begin, you can waste valuable time scrambling to pick up the pieces. Also, by not properly communicating when you pass the baton, you'll be creating extra work, and potentially unnecessary rework for the next shift. On the other hand, setting the next shift up for success ensures continual success and exhibiting a broader view of teamwork. Kelloggs doesn't want to lose any time during shift changes. Time is money. Provide an example which demonstrates you're mindful of the transitions.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"When I worked as a merchandiser, I was part-time and shared the responsibilities with a team of four people. I took time to explain what I was working on to my co-workers whenever I had to end my shift in the middle of a project. I also left notes that were easy to understand and kept my workspace tidy."
2nd Answer Example
"Strong scheduling is the most important factor in ensuring transitions are seamless. In addition to solid scheduling, is everyone's willingness to jump in and help when volumes are higher than average or when staff is shorter than expected."
Experience
28. Do you have experience training others?
What You Need to Know
Your answer to this question will offer the interviewer a glimpse of your coaching style. Investing in the progress of your associates and promoting positive growth towards the success of the team is an investment in one's own development. Kelloggs is looking to get a sense of your communication skills and your inclination towards supporting and working as part of a team. Provide examples where you identified an employee's growth potential. Provide how approached their training, including specifics as to how the employee's performance improved. Describe how they continued to excel, or if they regressed, in which case what did you do to continue to help them. If you don't have experience with training, you can share how you will demonstrate, listen, and observe others throughout the training process.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"Yes, I trained two individuals on XYZ skill in my previous job. First I had them shadow me so that they could see what I was doing. I made myself very approachable by making sure they felt comfortable asking questions, speaking slowly and demonstrating. I asked them if they wanted to try while I shadowed them. This was a very effective way to train, and I enjoyed it very much!"
2nd Answer Example
"I have not been in a role senior enough to train others in the past, but I believe that I will be a strong trainer and mentor in the future. I care about the progress of my colleagues and am a patient teacher."
Experience
29. Tell me about an idea you implemented in the past that made an impact.
What You Need to Know
Coming up with ideas to increase productivity, efficiency and save time and energy is a great way to make an impact on your coworkers and the company. Having the ability to see problems as opportunities is a skill that can make you an essential asset to Kelloggs. Think of a time you made a difference by changing a process or procedure. Elaborate on how this improvement affected operations.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"Since customers are so much more concerned about their long-term health, I helped my current company come up with a marketing campaign for ABC product to appeal to the health concerns of the public. I conducted market research, using surveys to identify the specific health concerns of individuals who buy our products. By promoting our new health-conscious recipe, we were able to increase sales by 15% that year!"
2nd Answer Example
"In my previous role I was fortunate enough to introduce my company to the idea of a gold level service where, in addition to our general customer service, we added additional options. Our customer base responded very positively, and we kept the program running for a few years."
Experience
30. What is your greatest professional achievement so far?
What You Need to Know
Kelloggs is looking for individuals who are motivated. Whether your accomplishment is related to school, work or volunteer experience, you can give an example that demonstrates your determination and ability to overcome obstacles. Often, an achievement is honored by receiving high praise from a manager or an award. Numbers speak volumes! Whenever you are able, tangibly explain the results, offering up a concrete example of what your achievement looked like to help the interviewer at Kelloggs get a much clearer picture of your success. Also, wrap up your answer by explaining how this accomplishment was a milestone for your career goals and your professional development as well. This will exhibit a deeper level of your big-picture view.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"I was the top sales leader when at my most recent company. I think the reason I did so well was my consistency in following up with customers. I checked in with them daily, also checking to make sure I was meeting my own personal sales goals on a weekly basis. My contribution helped them increase sales that year by 25%!"
2nd Answer Example
"The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. I was top of my class, and working full time. This achievement showed me that I could dedicate myself to my career, and reach the goals that I set for myself. It felt great to accomplish so much and be recognized for my dedication."
Experience
31. Tell me about a time when your actions resulted in greater efficiencies of your team.
What You Need to Know
Teamwork is essential in the food and beverage industry. To ensure that products meet quality standards at Kelloggs, teams within every department must cooperate and communicate effectively. The goal is always to keep customers happy, maintaining their brand loyalty. Share a time when you made a difference on your team. Try to make your answer unique to you. You want your answer to set you apart from the other candidates.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"When I was working as a brand ambassador for a local snack company, I moved quickly to unload and organize the products. I noticed that by keeping products organized, we were able to save some time preparing and setting up for events. I made a point to keep all products to make the distribution process go much more smoothly."
2nd Answer Example
"I am a very organized individual so when I was asked to help with the team schedule; I was very excited to make a difference! I was able to reduce a significant amount of overtime, and eliminated split shifts all-together."
Leadership
32. At Kelloggs we value individuals who take initiative. Can you give me an example of a time you did something without being asked?
What You Need to Know
Kelloggs wants to hire individuals who demonstrate leadership qualities. They pride themselves on investing in their employees and promote from within. Taking the initiative demonstrates qualities of leadership. No matter your professional title, there are always opportunities to approach your work proactively. Impress the interviewer by offering how you manage your workload and what unprompted steps you take when you identify an issue that needs addressing.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"I noticed the numbers were off on a shipment I was delivering to a customer. They had ordered 30 cases, and we were only delivering 25. When I made the delivery, I let the customer know we would deliver the additional cases the next day and I called my manager to find out what went wrong. My manager and the client appreciated my sense of urgency and my ability to take action after making that observation."
2nd Answer Example
"I often find myself taking the initiative without being asked. This will include situations like training staff members on a new procedure, calling customers to follow up on their orders, or taking random inventory counts."
Leadership
33. Can you tell us about a time you had to support an unpopular company policy?
What You Need to Know
This high-pressure question tests your responses and your outlook. Avoid framing yourself as unpopular. Rather, frame the decision as unpopular. When supporting the big-picture behind a recently implemented company policy change that is widely received as unpopular is a choice to support the greater good of the company. Explain why your decision was unpopular. Delve into why you decided to move forward with your course of action, and the push back you received and how you responded. Detail how you influenced the consensus, and the impact your decision making had on the outcome.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"At my first job, our entire department was laid off. There was obviously a lot of dissent as a result. There's nothing worse than facing financial insecurity. But the severance packages we all received were more than fair. So I supported the decision as best as I could, shook hands with senior management, and thanked them for their generosity. It was the right thing to do. Not sure if my attitude had anything to do with being one of the few who were hired back on a few months later. Regardless, I consider myself one of the lucky ones."
Written by Kevin Downey on June 27th, 2022
2nd Answer Example
"We had a supervisor who was struggling to motivate their crew. To incentivize, this supervisor was abusing the manager's expense account, treating their crew to breakfast at the end of each shift. Their productivity hadn't increased, and expensive breakfasts were being taken for granted. My superiors asked me to address this. My conversation with that supervisor had little impact. I was in charge of scheduling and traded shifts with this supervisor. They didn't prefer the midday shift. Neither did I prefer the morning shift. At first, it upset the morning crew that they had to provide their own meals. But under my supervision, productivity and morale improved, and our superiors were able to further develop and direct the supervisor who was struggling with incentivizing their crew."
Written by Kevin Downey on June 27th, 2022
Preparation
34. What are some challenges the food and beverage industry face today?
What You Need to Know
With the increase in food allergies and the increase in knowledge of things like hydrogenated oils are bad for your health, the food and beverage industry faces the pressures of keeping the public happy while staying true to their products. Perform solid research before the interview to make sure you are aware of some of the challenges within the industry. Review press releases or news articles surrounding Kelloggs and their executives to learn about any recent events or challenging situations they are facing.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"I am impressed by the way your company has adapted ABC product for individuals with gluten intolerance. I know that the increasing awareness of these types of allergies and auto-immune diseases is taking a toll on the sales for some companies because people are becoming so health conscious. It's great to hear that you are so competitive within the industry, always taking an innovative approach to making changes to ABC product."
2nd Answer Example
"I believe that the biggest challenge that the food and beverage industry faces today is the fast-changing trends in food and beverage. Everyone is working so hard to come up with the latest and greatest thing that it's very challenging to remain a trailblazer in the market."
Preparation
35. What challenges do you anticipate in this new role with Kelloggs?
What You Need to Know
Interviewers at Kelloggs want assurances you're fully versed in the job description and are capable of navigating the challenges you'll likely face while working with them. To build confidence in your ability, talk about the challenges you expect based on your knowledge of the position and your experience. Then offer up an example of how you have dealt with problems in the past.
Written by Kevin Downey on June 27th, 2022
1st Answer Example
"I am looking forward to using my experience as a sales associate to help increase product visibility and exceed sales quotas at Kelloggs. I am motivated by the challenge of meeting strict deadlines for client demands. When I was working for my previous company, I prioritized listening to customer needs and making sure I was clear on client expectations. I was so meticulous about details, checking my numbers at the end of every week and ensuring my clients were fully stocked with all of the products they needed."
2nd Answer Example
"Because this is a new industry for me, I am expecting that the biggest challenge will be in learning the industry lingo, behaviors, and complex needs. I am excited to learn and have already started studying up on industry-related topics."