How to Answer: Country Road puts customer service first. How do you ensure that you always put the customers' needs first?
Advice and answer examples written specifically for a Country Road job interview.
2. Country Road puts customer service first. How do you ensure that you always put the customers' needs first?
How to Answer
Retail environments are competitive, and business can go down with one honest mistake. Discuss with the interviewer how you ensure that your customers receive the best service from you.
1st Answer Example
"I have a rule always to treat my customers how I would want treatment in a store or establishment. Customer service is vital to a company's success."
2nd Answer Example
"I ensure that my customers' needs are met by actively listening to them and also asking the right questions. Treat others as you want to be treated. It's a good rule to live by."
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
"I know Country Road puts its customers first. I will put the customer's needs first by creating friendly conversations with the customers and asking them about their day. I am outgoing and confident, and I feel that these attributes will allow me to help the customer responsibly and respectfully."
Amanda's Feedback
This is an answer you can build on. You can't put another's needs first if you don't know what they are. Strengthen your response by telling the interviewer how you would help a customer that needed assistance, answer questions, or share information about products and sales.