Let's say that a client has done everything according to plan, but they're still unable to obtain new customers. What do you do?

How to Answer
Answer Example

Your interviewer will ask you situation-based questions to gain insight as to how you might handle various scenarios you'll likely encounter. These questions provide an opportunity to show off your knowledge and expertise, so be prepared to pull examples from prior experience or understanding to help you respond. With this question in particular, the interviewer is looking for your process, so be sure to detail the steps you'd take and the thought-process behind it. If you're sharing an example from your own experience, then briefly share the outcome at the end of your response.

"I would comb through the data and look for any areas where we see growth trends and where we should trim back our efforts. If we identify what is not working and reallocate that dedicated time to something that is working, then we will generally see greater increases. I would also identify additional strategies that align with what we are doing well in order to boost awareness and increase engagement. Once I have that data and the updated strategy proposal ready, then I would call a meeting with the client to review and get their feedback. It is important for clients to see that we are paying attention, hearing their concerns, and willing to pivot as needed."

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How to Answer: Let's say that a client has done everything according to plan, but they're still unable to obtain new customers. What do you do?

Advice and answer examples written specifically for a Web Marketing Specialist job interview.

1. Let's say that a client has done everything according to plan, but they're still unable to obtain new customers. What do you do?

How to Answer

Your interviewer will ask you situation-based questions to gain insight as to how you might handle various scenarios you'll likely encounter. These questions provide an opportunity to show off your knowledge and expertise, so be prepared to pull examples from prior experience or understanding to help you respond. With this question in particular, the interviewer is looking for your process, so be sure to detail the steps you'd take and the thought-process behind it. If you're sharing an example from your own experience, then briefly share the outcome at the end of your response.

Written by Clara Canon on November 16th, 2020

Answer Example

"I would comb through the data and look for any areas where we see growth trends and where we should trim back our efforts. If we identify what is not working and reallocate that dedicated time to something that is working, then we will generally see greater increases. I would also identify additional strategies that align with what we are doing well in order to boost awareness and increase engagement. Once I have that data and the updated strategy proposal ready, then I would call a meeting with the client to review and get their feedback. It is important for clients to see that we are paying attention, hearing their concerns, and willing to pivot as needed."

Written by Clara Canon on November 16th, 2020

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