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MailChimp Interview
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25 Questions and Answers by Rachelle Enns

Published March 31st, 2019 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 25
How do you prevent burnout and remain highly motivated?
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How to Answer
Working in the tech industry means a lot of hours, and rarely turning your brain off due to a fast-pace and high expectations. Talk to the interviewer about your ability to remain motivated, even if you are asked to work a lot. Discuss how you make sure that you are not burning out on the job.
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Top 25 MailChimp Interview Questions with Full Content
1.
How do you prevent burnout and remain highly motivated?
Working in the tech industry means a lot of hours, and rarely turning your brain off due to a fast-pace and high expectations. Talk to the interviewer about your ability to remain motivated, even if you are asked to work a lot. Discuss how you make sure that you are not burning out on the job.

Rachelle's Answer #1
"I was taught early on in my career that planning a project clearly, from start to finish, is a great way to prevent burnout and keep motivation high. When effort expectations are set forth right away, this minimizes my stress and keeps me moving at a manageable pace."
Rachelle's Answer #2
"This is a great question. I think the right answer is, 'of course, but not for long'! We've all had those tough cases. A child dies, a patient yells at you, or you have to give someone a cancer diagnosis. Its professional to take a few minutes after an encounter like that and let those emotions come and go. I cope with these emotions by telling myself that it's not my story, its the patient's story. I think it's okay to be moved by someone else's experience, but I don't need to make it mine."
2.
What software development tools have you used?
There is a multitude of software development tools available, and they change all the time. The interviewer is looking for a better understanding of the tools that you use, and the development skills you will bring to this job. If MailChimp mentions any specifics, or preferences, when it comes to software development tools, this is a perfect time to indicate your level of experience with them.

Rachelle's Answer #1
"I see that you mentioned Atom and Cloud 9 in your job posting, both of which I have approximately three years' experience. I have also worked with Linx, although I am a beginner level in that particular tool."
Rachelle's Answer #2
"The store where I currently work is a family run shop where they operated based on trust and didn't have a loss prevention plan. We were having some problems with theft because of it. I suggested that we install a couple of cameras inside the store to deter anyone from stealing. So far, we have seen a 56% decline in the overall loss."
3.
What is the riskiest decision you have ever made in your career?
Most companies want to hire go-getters and bold individuals. With being bold can often come calculated risk. The interviewer wants to know how you handle making risky decisions. As a successful professional, you know to calculate risk in your industry, and career. Tell the interviewer about a work-related risk you have taken and what the outcome was.

Rachelle's Answer
"The riskiest career choice I have made was asking for a reduction in hours, from full time to part time employment, to pursue my degree in Digital Marketing. My boss could have let me go, but he didn't. Rather, he openly supported my pursuit of higher education."
4.
Which email marketing platforms have you worked with in the past and which is your favorite?
By sharing your experience with email marketing platforms (also called ESP - Email Service Providers), hiring managers will get to know your knowledge of the competition and overall industry. Selecting a 'favorite' platform will let them know which aspects you find important when evaluating an email marketing platform. Include reasons you find a specific platform superior over others in the industry. If you have not worked with many, be sure to mention the ones you are at least aware of to showcase your industry knowledge.

Rachelle's Answer #1
"Although I am aware of many of the email marketing platforms currently available, I have experience working with Drip and Constant Contact. Although Constant Contact is one of the most well-known platforms, I find that Drip offers more powerful intelligent tools that allow users to make more strategic communication decisions when it comes to segmentation and automation. "
Rachelle's Answer #2
"My experience with email marketing platforms has been primarily with Constant Contact, but I am familiar with several others including Drip, ConvertKit and MailChimp. I have enough knowledge with these tools to understand that each of them have their pro's and con's. For example, MailChimp has excellent support which may come in handy when dealing with the language they use which is less than straightforward. ConvertKit makes segmentation easy for users, but its automation workflow capabilities are limited compared to other platforms."
5.
Have you developed and maintained applications for multiple departments? Please provide examples.
Software and tech companies often hire software developers to work on applications that support various departments or teams, such as administration, human resources, sales, accounting, or marketing. The interviewer would like to know about your experience in supporting multiple departments.

Rachelle's Answer #1
"I developed enterprise applications for two of the largest data migration companies in the United States. During my tenure, at both companies, I supported their administration and HR departments. I was able to learn and apply differences in department applications quickly, without issue."
Rachelle's Answer #2
"Thank you for asking - I do have a few questions. What is top of mind when it comes to filling this role? Also, what types of career growth opportunities would follow this position? And lastly, do you have internal candidates who are also interviewing for this position?"
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