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Top 25 Waiter and Waitress Interview Questions
Question 1 of 25
Are you in this to make money or do you enjoy socializing?
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List of Waiter and Waitress Interview Questions
  1. Are you in this to make money or do you enjoy socializing?
  2. What are your go to wines, that you recommend when asked?
  3. What techniques do you use to upsell?
  4. Your car breaks down on the way to work, what would you do?
  5. How can I trust you?
  6. Why did you leave your last serving job?
  7. Are you used to serving meals in a heavy volume environment?
  8. If a customer gives you a 25 cent tip, what do you do?
  9. How long will it take you to memorize our menu?
  10. Have you eaten at our restaurant before?
  11. We require you to come in an hour before busy time, and stay an hour after we close to clean, is that okay?
  12. Why do you want to work as a waiter/waitress?
  13. How often do you miss shifts?
  14. If a customer asks you to pick a meal, what will you suggest?
  15. Would you say you are a people person?
  16. Do you have any restaurant server experience?
  17. Tell me about yourself.
  18. What is your favorite item on our menu?
  19. How is your personality towards customers during slow times? Do you consider yourself pretty friendly?
  20. What previous jobs have you held?
  21. What was your worst experience with a customer at your last serving job?
  22. If I called your previous restaurant, what would they say about you?
  23. Are you currently in school?
  24. Have you ever skipped work at your previous employment?
  25. Have you ever had difficulty with a kitchen member? How did you work out the problem?
Waiter and Waitress Information
September 21st, 2017

Waiting staff, wait staff, or waitstaff are those who work at a restaurant or a bar attending customers and supplying them with food and drink as requested. Traditionally, a male waiting tables is called a "waiter" and a female a "waitress" with the gender-neutral version being a "server".
wikipedia.org/wiki/Waitress
Waiter and Waitress User Submitted Interview Answers
Question 1 of 25
Are you in this to make money or do you enjoy socializing?
User Submitted Interview Answers
1.
I didn't come to apply just for the sake of money. I came here to enjoy the experience the opportunity of socializing through hospitality.
2.
To make money and at the same time enjoy socializing with thr guest.
3.
I would be lying if I said money had nothing to do with it, but I can collect a paycheck anywhere. I love serving because of the experience and the people. I love meeting new people everyday.
4.
I am applying for this job because I enjoy meeting and interacting with new people on a daily basis, as well as creating an enjoyable experience for all customers. It is a job which I can constantly develop my skills in, learning and expanding my knowledge everyday, no shift is ever the same.
5.
Both, obviously everyone needs to make money but I also like interacting with customers and meeting new people everyday.
Question 2 of 25
What are your go to wines, that you recommend when asked?
User Submitted Interview Answers
1.
Digestive wines eg Kagor wine.
2.
I would recommend red wine.
3.
It honestly would depend on the company I don't drink alcohol but I could keep in mind what my co workers would suggest.
4.
Reds. I enjoy Malbec, Cab's and merlots. I know that red wines pair well with red meat and white with seafood.
5.
I personally like dry red wines like rioja or Merlot but it depends on what they are going to eat. If they are getting fish, for example, I would recommend a dry white.
Question 3 of 25
What techniques do you use to upsell?
User Submitted Interview Answers
1.
Convince the guest that my product.
2.
I use great customer service by which I greet the customers as they enter and lead them to a seat or table then I ask for their order and remind them to patiently wait for their orders.
3.
Well introduce the best signatures that is the best food that we have in this restaurant.
4.
Like if somebody want spirit instead of asking double or single I will straight away say double I know he/she can change is 100% sure.
5.
I would use cross selling instead of upselling to the customer by implying the benefits of having side-dish to their order would help bring the meal together.
Question 4 of 25
Your car breaks down on the way to work, what would you do?
User Submitted Interview Answers
1.
I would pull over and ring my manager explain to them what happened and come in as soon as possible.
2.
I have no choice I let my car on street and I take a taxi.
3.
Call ahead and let the manager know I may be late. Then get to work asap.
4.
I call you first than what you reply behinnd decision.
5.
The first thing I would do is call a friend or a taxi and see if it would be possible for them to get me to work on time. If it is not possible I would ring my manager and let them know what has happened and that I may be late due to this.
Question 5 of 25
How can I trust you?
User Submitted Interview Answers
1.
I gice you my words its good for you.
2.
By giving me the chance to do what is best for the company.
3.
The results of my criminal background test will tell you how you can trust me. Otherwise, I have great work ethics that I really abide to because it reflects who I am as an individual.
4.
I am very trust worthy. Most of the jobs I have worked at have only been short term contract but I always seem to make it to the long term list list. I've never been late and I'm very loyal.
5.
You have my application so everything is true about my application.
Question 6 of 25
Why did you leave your last serving job?
User Submitted Interview Answers
1.
Because my job is to help his father before selling heart, but his father no longer work, so I started looking for work.
2.
No balance money, that is money problem.
3.
I am still currently employed but I am looking for more hours and a faster paced atmosphere.
4.
I have no job experience yet and this is my first job, if ever you would be hiring me.
5.
I left my last serving job due to moving to a new town. My previous job was working at a mountain resort, I wanted to get off the mountain and find a more realistic place to live.
Question 7 of 25
Are you used to serving meals in a heavy volume environment?
User Submitted Interview Answers
1.
My last job use to get a little busy but probably not as busy a here but I love being busy and having stuff to do. I love pushing myself to do my best.
2.
Yes I have cater for over 5000 people.
3.
I haven't experienced serving meals in a heavy volume environment but I wold like to accept that challenge.
4.
When I worked at Murphy's Irish Pub it was a very busy environment especially on the weekends. I loved it. The fast pace makes the job more enjoyable and the time go quicker.
5.
Yes I worked in a popular loud restraunt in the middle of town.
Question 8 of 25
If a customer gives you a 25 cent tip, what do you do?
User Submitted Interview Answers
1.
I would evaluate the customer service I provided, and ask myself if there was anything I could have done to make their experience better. I would then continue on with my evening, and maker sure my other table were taken care of. I would not let that pervious customer effect my attitude for the night. Waitresses like tips, but we cannot always assume we will be left with 15-20%.
2.
A tip is a till, Iwill be thatnkful and wish him a good night.
3.
I would just accept this as part of the job. There are always going to be times when you receive a bad tip and this is just part of being a server, I wouldn't let it get me down and I wouldn't take it personally.
4.
I will say thank you!! and I will put it in our tip box.
5.
The exact same thing I would do if I got a 25 dollar tip, any tip has my gratitude.
Question 9 of 25
How long will it take you to memorize our menu?
User Submitted Interview Answers
1.
I have memorised a menu before..3-4 days I will be familiar.
2.
Ahh much better it take 20 min.
3.
No longer than ten days. I will will also get better with the menu every shift I work.
4.
I have a very good memory and I'm a fast learner, I am always eager to learn so it wouldn't take me very long to have the menu memorised.
5.
Not long since I have eaten here plenty of times.
Question 10 of 25
Have you eaten at our restaurant before?
User Submitted Interview Answers
1.
Yes, so I will be very confident to introduce the guests to eat really good food.
2.
Yes I have and it was such a great experience and the waiter was so nice.
3.
Yes, I am a frequent diner here and I love it, especially the customer service!
4.
No, however I would love to as I have heard great reviews from friends.
5.
Yes, I love it very much.
Question 11 of 25
We require you to come in an hour before busy time, and stay an hour after we close to clean, is that okay?
User Submitted Interview Answers
1.
Yes, I wish, I wish I could be more familiar with the job, so whether clean or I will not complain about overtime.
2.
Absolutely. As what as I have said, I am reliable which means you can depend on me.
3.
That is totally fine by me. That means more hours for me haha.
4.
Absolutely. I'm here to work.
5.
That is perfectly fine with me.
Question 12 of 25
Why do you want to work as a waiter/waitress?
User Submitted Interview Answers
1.
Because I love my career.
2.
Because there are to much interaction with people and I loved to be serviceable.
3.
Because I like to serve the customer.. I like the hospitality.
4.
Other then the fact of meeting other people... Being a waitress is my field I have to experience and confident of work in.
5.
The reason why I want to work as a waitress is because I know I have the skill and ability to do the job and not only that I love to communicate with other and help others to slove there problems.
Question 13 of 25
How often do you miss shifts?
User Submitted Interview Answers
1.
I have never missed shifts.
2.
I have always been on time, no accidents or serious illness, I definitely will not miss shifts.
3.
I have never missed a shift.
4.
I rarely miss a shift, if I am very ill I would call in to notify management.
5.
Ive never missed a shift.
Question 14 of 25
If a customer asks you to pick a meal, what will you suggest?
User Submitted Interview Answers
1.
Typical food of restaurant.
2.
Firstly I would ask the customer if she or he is allergic to anything then ask after how long he or she would want her food.
3.
Well I like to get a sense of their tastes first, make sure they have no allergies or dietary restrictions, and then I'd go from there. I usually will suggest the special or dinner addition, especially if I stand behind it.
4.
Please sir take the sit give me 10 minutese.
5.
I would suggest them the Summer Chicken, as the name goes with "Summer" which is the season right now. Plus, it's definitely worth the eat because it has meat and vegetables at the same time, which is healthy.
Question 15 of 25
Would you say you are a people person?
User Submitted Interview Answers
1.
Yes. I am very much a people person. I love to talk to people and make people happy.
2.
Yeah, I believe so. I have always worked in a setting where I am able to interact with people and I find the most satisfaction in that. My recently left my other job because it was sitting at a desk starring at computer screen. I decided for them on, I need to have human interaction and chance to make someones day.
3.
Yes I love to be around people and socialzie with them.
4.
Domestic helper and at present captain waitress.
5.
I am more passive, less people take the initiative to speak, but if you run into a bit of a cliche, especially personality types interact very well, I will actively answer. But recognizing old will understand I am a self......
Question 16 of 25
Do you have any restaurant server experience?
User Submitted Interview Answers
1.
Yes I have worked as a waiter in castelli restaurant for 4 months . And then in pernera beach hotel for 5 months and then in intercontinental hotel for 6 months.
2.
Yes, holding the food in the cafe.
3.
Yes, I have worked at two separate locations in the past two years and also have experience as a cater waiter for two years prior to that.
4.
Yes I have a good restaurant server experience.
5.
No but I'm willing to try anything in this job and do it as good as people here.
Question 17 of 25
Tell me about yourself.
User Submitted Interview Answers
1.
I m honestly, and hard working.
2.
My self jackie. I am residing at india recently I had completed my diploma in hotel and restaurant service from singapore university ... And my previous experience from british club.
3.
Warm, naturally skilled & results-orientated individual, whose attention to detail and passionate personality.
4.
I'm a flexible and social person who can hang on the problem and try to solve it.
5.
I'm a hard worker, dependable, flexible, I'm a team playes as well.
Question 18 of 25
What is your favorite item on our menu?
User Submitted Interview Answers
1.
Well I really love the pasta seafood combination, so I would probably try the tagliatelle first. It sounds delicious.
2.
The spinach and mushroom omelet.
3.
Well, I really like the Wrap-Chicken Caesar which definitely healthy and those meat and veggie-lovers will love it at the same time.
4.
Let me have your menu first then I can give you the answer for it.
5.
Curry goat and white rice.
Question 19 of 25
How is your personality towards customers during slow times? Do you consider yourself pretty friendly?
User Submitted Interview Answers
1.
Slow times, fast times, good times, rough times, I will give you the proper service you came for. My feelings or emotions would never interfere with the customer and I relationship.
2.
Of course I consider myself friendly, whether the restaurant is busy or not my personality remains the same.
3.
Yes! and I will more focus in giving them a wonderful dining experience.
4.
Slow or fast, I'm always wearing a friendly smile. Yes, if it's slower than there is more time to engage the customer and spend more time at the table, however, I know that they aren't there to talk to me, so I never want to be overly intrusive.
5.
Yes I consider myself a friendly person. I like to converse, get to know my customers if they warrant a conversation with me.
Question 20 of 25
What previous jobs have you held?
User Submitted Interview Answers
1.
Because before my father would not let me work, but my father was a hawker selling heart, I have been assisting my father is selling heart, similar waitress job.
2.
I have worked as a waiter in two different thus making it two years experince.
3.
I used to have a catering service before so the profit is twice as I expected but its worth it. The satisfaction of our clients makes you feel better.
4.
I most recently worked at Delicatessen in Soho, which catered to a very eclectic and diverse clientele serving international comfort food cuisine. Previous to that I worked at eatery restaurant in Hell's Kitchen which had a very broad local clientele. Lots of regulars which was great! I have also worked as a waiter for catering companies so I have a fair amount of experience in fine dining as well.
5.
McDonalds, Kumon Assistant and Volunteer Rainbows Leader.
Question 21 of 25
What was your worst experience with a customer at your last serving job?
User Submitted Interview Answers
1.
I have never had a worst experience, only best memories.
2.
I spilled read wine on a ladies white handbag, it was pretty aweful.
3.
For me, the worst experience was when I was holding but food to the guests, the guests do not resolutely say that food and imagination are not the same, as long as the return.
4.
I had a customer that did not read the menu fully and ordered the spicy scallops. When she got them and they were spicy she was very upset and started screaming at me.
5.
I had a customer that just was impossible to please. She sent her drink back, and then had a problem with the timing of the meal coming out (even though I told her the wings took twenty minutes). Then she claimed it was cold and returned it. She complained about me to the manager, even though those details really were out of my control. However, I tend to take things personally, and felt really bad.
Question 22 of 25
If I called your previous restaurant, what would they say about you?
User Submitted Interview Answers
1.
I believe they will say I was one of the best waitress of their restaurant.
2.
I believe that will not let you down, for my performance.
3.
I am a happy and outgoing person who shows pride in their job and appearance. Friendly to customers. I have a strong work ethic.
4.
They would say that I am efficient, im a likeable person, easy to talk to.
5.
All about my work dedication.
Question 23 of 25
Are you currently in school?
User Submitted Interview Answers
1.
Yes I am in school, I am a sophomore in High School.
2.
Yes, in han chiang college study multimedia course.
3.
I am in third level education.
4.
I am not. I graduated from Indiana University with a Bachelors in Voice permanence and theatre.
5.
No, graduated almost 2 years ago.
Question 24 of 25
Have you ever skipped work at your previous employment?
User Submitted Interview Answers
1.
I have never skipped work.
2.
Yes I have securitry guard and document controller.
3.
Never, same as I never skip college, I have the best record for being in.
4.
Never skipped. But missed due to an illness.
5.
No. Maybe if I am just really sick.
Question 25 of 25
Have you ever had difficulty with a kitchen member? How did you work out the problem?
User Submitted Interview Answers
1.
Sorry, I did not experience.
2.
No have menu item so I complain my boss I have problem out the work.
3.
Yes. We sat down and talked about what the problem was and resolved it.
4.
I deal in friendly behavior with kitchen members.
5.
I've never had problems with anyone in the kitchen. I'm very easy to get along with. If I were to have a problem, I would probably seek out a manager first to help resolve.
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Food server interview questions that are unique and will challenge you for your upcoming job interview. Created on February 18th, 2016

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