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Top 25 Waiter and Waitress Interview Questions

Question 1 of 25
Are you in this to make money or do you enjoy socializing?
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Question 2 of 25
What are your go to wines, that you recommend when asked?
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How to Answer
We recommend reviewing the restaurant website before arriving at your interview to review their wine menu options. Popular responses to this question might include the house wine or any specials that are currently being offered. The interviewer wants to hear that you have some knowledge of wine and is not seeking one specific response, so feel free to share your wine of choice along with what menu item you would pair it with.
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Question 3 of 25
What techniques do you use to upsell?
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How to Answer
Interviewers in restaurants need to hear that you are comfortable upselling. Tell the interviewer that you might offer each table the opportunity to buy dessert or an after dinner drink. Mention that you might ask if appetizers are of interest. And, if the restaurant offers the same plate in two portion sizes, state that you would ask the customer if they would like to order the next size up for a small increase in price.
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Question 4 of 25
Your car breaks down on the way to work, what would you do?
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How to Answer
This is your opportunity to show the interviewer that you are wise and do not allow these unplanned situations to get the best of you. Start off by telling the interviewer that you would assess how much time you have until your shift starts. Taking into account this amount of time, you would call/text a couple of friends or family members to see if they could get you to work on time. If they are unavailable, you would call for a cab, take city transportation, or walk depending on how far away you are. Finally, be sure to mention that you would call the restaurant to let them know what happened if you will be arriving a few minutes late due to the setback.
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Question 5 of 25
How can I trust you?
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Question 6 of 25
Why did you leave your last serving job?
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Question 7 of 25
Are you used to serving meals in a heavy volume environment?
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Question 8 of 25
If a customer gives you a 25 cent tip, what do you do?
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Question 9 of 25
How long will it take you to memorize our menu?
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Question 10 of 25
Have you eaten at our restaurant before?
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Question 11 of 25
We require you to come in an hour before busy time, and stay an hour after we close to clean, is that okay?
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Question 12 of 25
Why do you want to work as a waiter/waitress?
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Question 13 of 25
How often do you miss shifts?
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Question 14 of 25
If a customer asks you to pick a meal, what will you suggest?
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Question 15 of 25
Would you say you are a people person?
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Question 16 of 25
Do you have any restaurant server experience?
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Question 17 of 25
Tell me about yourself.
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Question 18 of 25
What is your favorite item on our menu?
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Question 19 of 25
How is your personality towards customers during slow times? Do you consider yourself pretty friendly?
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Question 20 of 25
What previous jobs have you held?
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Question 21 of 25
What was your worst experience with a customer at your last serving job?
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Question 22 of 25
If I called your previous restaurant, what would they say about you?
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Question 23 of 25
Are you currently in school?
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Question 24 of 25
Have you ever skipped work at your previous employment?
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Question 25 of 25
Have you ever had difficulty with a kitchen member? How did you work out the problem?
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About Waiter and Waitress

August 9th, 2018

Waiting staff, wait staff, or waitstaff are those who work at a restaurant or a bar attending customers and supplying them with food and drink as requested. Traditionally, a male waiting tables is called a "waiter" and a female a "waitress" with the gender-neutral version being a "server".

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