"Throughout my training, we frequently discussed the importance of protecting patient information in the workplace. I would frequently verify the patient's address, phone number, and email to ensure all communication went to the right person. I would also make sure that I kept patient information private by not gossiping with other coworkers or sharing information with friends or family when I returned home from work. Lastly, I would ensure patients signed all appropriate privacy and consent forms as needed."

"As a pharmacy technician, I work with confidential patient information all day, so I must make every effort to keep it secure. One way is that I make sure anytime we throw away old prescription bottles or other related items with a patient name, date of birth, etc. that the label is destroyed or blacked out so that if someone went through the skip out back, they would not be able to read that information. I also make sure that anytime I walk away from my computer, it's locked and secure. Additionally, I try to keep a lower tone of voice when speaking with a patient about a condition or medication that might be personal, so others do not hear and they do not feel embarrassed."