I see you have never worked as a medical secretary before. How will your skills transfer to this role?

"While I have not worked as a medical secretary before, I have worked in the billing department of the local hospital. In this role, I learned a lot of medical terminology and acronyms that would be useful in the secretary role. I also worked closely with GPs, consultants, and patients, so I understand how medical facilities function and collaborate and work well with others. I have strong communication skills from working with the public so often and interacting in person and on the telephone. I'm very customer-centric, ensuring they have a positive experience when they interact with our office. My typing skills are excellent, and I use many office software programs and equipment."