"I have been a medical secretary for about five years, and I've sharpened many skills that allow me to be successful in this role. The first is attention to detail, as it's critical to possess this skill to effectively manage the schedule for providers and patients and keep accurate records within the office. I also possess strong communication skills verbally, face-to-face, on the phone, and in written communication through emails and memos in the office. Lastly, I would say my passion for teamwork and collaboration. The office only functions optimally when everyone is working together, communicating, interacting, and willing to jump in and help each other."