"I think my peers would describe me as hard-working and reliable with strong organisation and communication skills. I have great attendance, am never tardy, and rarely miss work unless I'm very ill. I'm usually the go-to person in the office if a difficult patient is on the phone or at the window or if a situation needs to be de-escalated. I have well-developed personal skills and have worked in customer service for several years, so I've demonstrated to my peers that I can work well with the public. My peers would probably comment on my organisational skills because they often joke with me about how tidy my desk is and how I've got all my tasks and projects colour-coded. It's always in good fun, but those are just ways that I stay organised and on task in the workplace."