If you don't have professional work experience in the field, you can always talk about your transferable skills. These are skills that you may have gained working in another industry that will help you to be successful in this role. As you prepare for your interview, compare the job description with your resume side by side. What experience do you have in doing research? If you have conducted focus groups in school, talk about how it contributed to your research and how you interpreted the data. Your experience working in customer service will help you as your work with your team and with clients. Discuss your attention to detail and your ability to handle the task of preparing reports and organizing information.