As a Human Resources representative with our organization, how would you show people that you are listening to them?
"I show people that I am listening by repeating back parts of what they say, asking for clarification when needed, and then offering valuable information when needed. I plan to build a connection with your team by practicing these habits as well as never interrupting or assuming that I know what they need or where they are coming from."
As an HR professional with this organization, you must build trust and gain the support of the employees you will be working with in this role. Part of creating this trust is to have open communication lines and show that you are available to listen. You will want to ask discovery questions and avoid trumping their points or belittling their stance to 'protect' the company. Take a few minutes to share with the interviewer your approach when it comes to active listening.
"People want to feel listened to and important. In conversation, I utilize nonverbal cues such as nodding my head and making strong eye contact. Additionally, I will repeat what they said back to them and use affirmations such as 'yes' and 'good point.' It's important that those I represent feel they can trust me, and they can bring any concerns and questions my way without judgment or repercussion."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
As a legal administrative assistant, I deal with clients every day. To ensure they enjoy our services and make them come back, I value communication as the key to understanding one another. To show people that I am listening, they would have my undivided attention. When they are speaking, I would be actively listening without any interruptions. I would make them comfortable when they are talking to me. I would give them an honest answer even if they do not like what I have to say.
Rachelle's Feedback
It seems you are very skilled in communication and building rapport/trust with others. Good work :)
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