Do you have experience in orienting new staff to employer health benefits?

Employer health benefits can become very complicated, where there can be a lot of small print and information that both new and current employees misunderstand. This confusion can worsen when changes are made to existing benefits packages, further impacting existing employees. Talk to the interviewer about your experience with choosing employee health benefits packages and explaining the ins and outs of these benefits to employees. Be sure to reiterate your vast experience in this realm or your willingness to master this to prove you'll be an asset to new and existing staff at this organization.

"At my current company, we recently changed benefits providers. This ended up leaving many employees feeling a bit confused about the changes. I took it upon myself to spend a couple of hours with the insurance providers' representative as they walked me through everything I needed to know. I spent a few days studying the packages and options, preparing myself to best answer any questions that would come my way from our employees. Once I felt 100% confident, I held an informational session for anyone who cared to attend. We had nearly 100 employees show up to the session, where I walked them through every facet of their new benefits plan and answered all questions. Now, I have a much clearer understanding of how employee health benefits work, and I feel very confident in my abilities in this area of HR."