What familiarity would you bring to our team on staff surveys and evaluating survey data?

Conducting staff surveys is an excellent way to allow team members to express real opinions and thoughts on their job, the organization, and the culture in which they work daily. If asked this question during your interview, there's a strong chance that the organization you are interviewing with puts a strong focus on surveying their staff. You, as their next HR Consultant, would be expected to conduct and analyze surveys. Talk about the experience you have in working with staff surveys and be sure to include details on the processes you have used for developing surveys, any types of software you used, and how you used the survey results to take action. As you answer this question, be sure to reiterate to your interviewer that you see staff surveys as a vital tool for organizational improvement.

"In my current role, I use REDCap to put out staff surveys. Every year for the past eight years, I have developed a staff satisfaction survey that highlights job satisfaction, company communication, supervisor satisfaction, and use of technology. I've learned over time that response rates to surveys are best when the survey itself is short and simple, involves employees in the design, and focuses on specifics we are looking to measure. The REDCap site is great at recapping and categorizing survey feedback. I believe in sharing anonymous survey results with all staff and have done so in the past through town-hall-style meetings. In the last couple of years, some of the action items I have taken based on survey results are implementing a new paid time off policy, an employee of the month award, and supervisor conflict management training."