You are caring for a pediatric patient whose parent is refusing routine vaccinations due to information she has read on the internet. How do you respond in this situation?

Due to misinformation that is widely available on the internet, many people are refusing routine vaccines for themselves and their children. While the vaccine controversy is likely the most prominent example of patients refusing medical interventions due to misinformation, this issue does not lie in vaccines alone; there are many preventative and tertiary medical procedures that patients refuse. In these cases, it is the responsibility of the nursing staff to help the patient or guardian understand the importance of the recommended medical intervention. The interviewer is asking this question to determine how you would respond to this situation and to see if you would help educate the patient using scientific evidence. To effectively answer this question, you should indicate that you would remain respectful but attempt to educate the patient or guardian using facts. A more successful answer would include an example of how you helped change a patient or guardian's stance so they would accept the medical intervention.