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GE Healthcare Interview
Questions

27 Questions and Answers by Ryan Brunner

Published February 26th, 2019 | Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.
Question 1 of 27
At GE Healthcare, we believe in continuous feedback so we can all improve. When is a time you received constructive feedback?
View Answers
How to Answer
All companies need people who can take criticism and give it without feeling weird or sensitive about it. Demonstrate to the interviewer how you have used a piece of constructive feedback to improve and get better.
27 GE Healthcare Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.
  1. At GE Healthcare, we believe in continuous feedback so we can all improve. When is a time you received constructive feedback?
  2. What do you know about our product lines we develop and produce here at GE Healthcare? Do you have familiarity with any of these product lines?
  3. Talk about a time you had to manage significant change in the workplace. How did you handle that situation with great results?
  4. We fully embrace a culture of transparency here at GE Healthcare. Tell me about a time where you had to be transparent with a customer or colleague when it may have normally been difficult to do so. How did you handle this situation?
  5. At GE Healthcare, our organization is highly matrixed with US and global partners on our teams. How have you navigated this kind of environment in the past?
  6. Here at GE Healthcare, we embrace a culture of respect to our colleagues and our customers. What are some ways that you show respect to those that you work with?
  7. In the medical device industry, there is a lot of industry jargon and lingo and many acronyms to learn to understand the business. What are some strategies you've used to acclimate quickly when you've started a new job in the past?
  8. At GE Healthcare, giving back to the community is really important to us. What are you doing in your current position to give back?
  9. Tell me about your related education and training that prepared you for this position.
  10. Talk about a time where you were involved with a new innovation in your field. What did you learn from that experience? Do you look forward to being involved in groundbreaking innovation here at GE Healthcare?
  11. In the medical device industry, it is important our teams are cohesive so we can continue to drive excellence. Tell me about a time you gave feedback to a peer?
  12. What is a work accomplishment you feel very proud about that you'd like to share?
  13. If you are hired at GE Healthcare, you will be empowered to drive outcomes that make a difference in people's lives. What can the organization do to best empower you in your work?
  14. At GE Healthcare, we do a lot of cross functional team projects. Tell me about a project team you've been on and your role.
  15. At GE Healthcare, we need outside the box thinkers to continue to innovate our company so we can stay competitive in the medical device industry. Tell me about a time you thought about something differently or proposed a new way of doing something.
  16. We challenge ourselves to always become better than the day before at GE Healthcare. Talk about one thing you have done over the past year to ensure that you become better at your job. Why was this important?
  17. Tell me about a time you took initiative on your own.
  18. At GE Healthcare, we've been voted a best place to work. What kind of working environment do you thrive in?
  19. On the job efficiency is the name of our game here at GE Healthcare as it enables us to provide on time results to our customers. What are some methods that you use to be efficient in your work?
  20. In the medical device industry, a background in science is really helpful so you can learn how our products work and help save lives. Tell me more about your background in health sciences or anatomy.
  21. In the medical device industry, many of our sales relationships are with large hospital organizations. In previous roles, how have you made connections with the right people in large hospital organizations?
  22. At GE Healthcare, our medical device products touch lives throughout the world. We have offices in over 20 countries. Tell me about experience you have working with a global workforce.
  23. At GE Healthcare, we take many measures to reduce waste in our work to have a positive impact on the environment and our bottom line. What are some measures that you take to reduce waste in your work?
  24. The technology in the medical device industry is changing rapidly. At GE Healthcare, we are investing in new technology to help patients and our teams do their jobs more effectively. How do you keep up to speed with changing technology?
  25. At GE Healthcare, we have worked very hard to make sure our workforce is inclusive and represents our customer population. Tell me about your experience in working with diverse groups of people in a work setting.
  26. Talk about a time you had to address a difficult situation in the workplace. What made the situation difficult and how did you handle the entire situation?
  27. An inclusive work environment is highly promoted here at GE Healthcare. How do you promote this type of environment on the job?
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15 GE Healthcare Answer Examples
1.
At GE Healthcare, we believe in continuous feedback so we can all improve. When is a time you received constructive feedback?
All companies need people who can take criticism and give it without feeling weird or sensitive about it. Demonstrate to the interviewer how you have used a piece of constructive feedback to improve and get better.

Ryan's Answer #1
"In one of my reviews, I received feedback that I didn't delegate enough and therefore, it made it seem like I didn't trust my colleagues. I really took that feedback to heart. I took a look at my work load, which was really high, and made some priority buckets. There was one bucket of work that was very low risk and I distributed it to my team. One team member did a really great job so I was able to give her some of the more complex projects."
Ryan's Answer #2
"For example: "I received feedback that everybody knows what I am thinking from my non verbal expressions, especially in meetings. That was really tough feedback to hear. That entire next year, I worked very hard to ensure my facial expressions were positive and neutral versus worried or anxious, no matter what the content of the meetings were about. It was a tough exercise, but I'm glad I received the feedback or I would not have known this."
2.
What do you know about our product lines we develop and produce here at GE Healthcare? Do you have familiarity with any of these product lines?
For this question, your interviewer will be looking to see that you've done your research on the organization regarding their products and that you understand how the role you are interviewing for will impact one or all of those product lines. Be sure to mention the Imagine, Ultrasound, Life Care and Software solutions and speak to any familiarity you have with those product lines. If you don't have direct experience with GE Healthcare's product lines, there is no need to fret as your interviewer is aware of that from your application/resume. In this case, be sure to speak to the skills that you bring to the job and how you can transition to working with GE Healthcare's products.

Ryan's Answer
"Having worked in the clinical sales field with other products, I'm very familiar with GE's imaging and ultrasound product lines as I've seen them throughout the facilities that I've worked with. I know from talking to CEO's, VP's and Administrators alike that GE Healthcare has an amazing reputations that I'd love to represent moving forward. If I understand this role correctly, I would be primarily working in the sales of the Life Care line of products. This line includes monitoring and acute care systems in EEG, Metabolic Monitoring and other things of the like. If hired for this role, I would diligently to learn the product line, the features and benefits of all the products and who my customers would be."
3.
Talk about a time you had to manage significant change in the workplace. How did you handle that situation with great results?
A day, week, month and year in the work life at GE Healthcare includes innovation, pushing to learn, growth and change. All of these items lead to a workplace that is changing and developing on a regular basis and your interviewer will be looking to hear that you are adaptable and willing to both grow and learn in your job. In your example, talk about a significant change that you faced in the workplace. Set the scene for what was significant about the change, talk about the obstacles you had to overcome and explain how you overcame them with great results. Reiterate to your interviewer that you thrive on change for the better in your work.

Ryan's Answer #1
"Being fluid to a rapidly changing environment is the key to my success in the logistics field. New technology and innovation is making our jobs more efficient and I've had to be adaptable to many new things throughout my career. For me, the most challenging change I had to overcome was around five years ago when the organization that I was working for was bought out by a larger organization. During the transition period, there was a great amount of uncertainty among our entire staff regarding our jobs and what would be changing. Upon first meeting the management team of our new organization, I sought to find out what would be changing so I could understand what that would entail for our day to day jobs. With this knowledge, I could then educate my staff. In the end, our operations underwent some pretty major changes in the tracking software we used, our inventory system and our ordering system. It entailed a significant amount of training time but with an open mind towards growth, the training was a success to get us back up and running on time when go-live under the new systems came."
Ryan's Answer #2
"For the past ten years, I've been a Field Technician for a large vending company. And even though my technical knowledge and mechanical knowledge are top-notch, I still get thrown for a loop when I take on things I'm not familiar with. A couple of years ago, my company purchased and rolled out new food machines that allowed for extended shelf lives of cold sandwiches. These machines incorporated a new style of condenser that I was unfamiliar with. Knowing that the machines were going to be all over my coverage area, I knew the need was there for me to learn about the condensers, how they worked, what common issues were and how to repair them. I took a few days in our shop to read and train on the condensers. I spent time to disassemble and reassemble them and I also spoke with some of the design engineers from the manufacturer of the condensers. By taking the days to learn, my time in the field was made much more efficient for years to come."
4.
We fully embrace a culture of transparency here at GE Healthcare. Tell me about a time where you had to be transparent with a customer or colleague when it may have normally been difficult to do so. How did you handle this situation?
On top of their corporate transparency reporting commitment under disclosure laws, GE Healthcare openly promotes a culture of transparency for all of their staff. For this question, your interviewer will be looking to hear about a time where you had to be transparent in your work at a time where it was difficult to do so. Walk your interviewer through the thought and action process you had to take and describe why it was important, though difficult, to be open and honest with the colleague or customer at that time.

Ryan's Answer #1
"Early in my career as a Manufacturing Engineer for a small organization that produced plastic medical parts, I started with the company during a transition to a new line of products. The timeline for the project to be up and running was less than six months away. I was put into a lead role on the project and at a meeting with our supplier of one of the key materials needed for production, we found out that the project would need to be delayed one month due to lack of supply when we were looking to start. Right away, I approached our CEO and COO to let them know of the delay so we could begin planning right away for a delay. With a long-term contract signed with the supplier, our options were extremely limited. For a young engineer in the lead of this project, I knew this would be a difficult conversation to have. I planned ahead with the facts from our supplier and an action plan to be up to speed on production three months into the roll out of the new line. The conversation went well and my plan of action to be caught up on production worked flawlessly and our customer satisfaction of the new line was impressive."
Ryan's Answer #2
"In my role now as a Production Supervisor with a large manufacturer, there have been many times that I have had difficult conversations with my staff in the name of transparency. I fully believe in transparency and as a supervisor, openness and honesty with my staff is a top priority. Having worked through staffing layoffs and mass hirings in the five years in my role, last year we had a mass layoff that was announced at a management meeting by our Plant Manager. Once I knew the effective date and what areas were to be effected, I worked with our supervisory staff on announcing to our teams. In times like this, transparency helps our staff plan ahead for potential layoffs and it also helps the entire staff because I often get volunteers for layoff as well. By planning and obtaining facts and bringing them forward to the team, a potentially bad situation is handled much better."
5.
At GE Healthcare, our organization is highly matrixed with US and global partners on our teams. How have you navigated this kind of environment in the past?
Working in a matrixed organization means you have multiple people you are accountable to, often with competing priorities. It can be complex to navigate in this space, so the interviewer wants to know you can handle working in this environment.

Ryan's Answer
"Currently I report to a leader here in the US, but my functional leader is in the UK. With the time change, it can be difficult for us to reach each other, so I changed my hours slightly to be in the office earlier so I could talk more via Skype with this person. I felt like our emails weren't necessarily the most effective means of communication. With my leader in the US and I try very hard to keep her in the loop about what I'm doing and make her feel like I'm including her in my decisions. After a month or so of trial and error, I have a nice system down now."
6.
Here at GE Healthcare, we embrace a culture of respect to our colleagues and our customers. What are some ways that you show respect to those that you work with?
With 50,000 employees worldwide and customers all around the globe, GE Healthcare is focused on promoting a culture of mutual respect. For this interview question, your interviewer is looking to gauge your ability to show respect and work in a respectful environment. In this open ended question, point out ways that you feel that you uniquely promote a respectful environment. Make sure to hit on key points like attentiveness to the needs of others, appreciation for differing viewpoints and being kind and courteous in all of your interactions.

Ryan's Answer #1
"For me, respect in the workplace starts with treating my coworkers with kindness and courtesy. In the finance world, we often have to deliver hard news to people and work with them at their worst and my ability to focus on a courteous approach and being polite is essential to being respectful and getting a respectful treatment back from others. I also strive to put my self in the shoes of others that I work with to help me bring a sense of respect to my interactions with them."
Ryan's Answer #2
"In the sales world, the relationships that I build with my staff and my customers are strengthened by respect. To solidify these relationships, I use a listen first approach to learn as much about others that I can. This shows them that I am attentive to their needs, both personally and professionally. At that point, I maintain a friendly yet professional relationship with them. Bonds are further strengthened when things get rocky in a relationship by my ability to stay calm, see things from their perspective and then do all that is possible to make things right for them. This approach has helped me maintain many long-term customers that may have sought alternative products when a delivery wasn't on time or we were out of stock of a particular product."
7.
In the medical device industry, there is a lot of industry jargon and lingo and many acronyms to learn to understand the business. What are some strategies you've used to acclimate quickly when you've started a new job in the past?
The medical device industry is highly technical. Even if you aren't an engineer, you still need to know very specific information about the product so you understand the business. There is a learning curve for any new employee, but the ones who can pick up things quickly set themselves up for success faster.

Ryan's Answer #1
"When I started my last job, I was hearing so much unfamiliar terminology my first week, so I started making a list and then when I had time to ask people or look things up, I'd add it to the list until I knew what everything was. My list became pretty extensive, so the HR person who does onboarding actually asked me if she could give it to new hires from now on because it was really helpful."
Ryan's Answer #2
"For example: "I love Google. In almost any environment, when you don't know something, you can start on Google and go from there. I take the time to research outside of work the elements of the industry that I don't know to get up to speed faster. By week 2 and 3, I'm have impressed the people I work with as contributing to the business."
8.
At GE Healthcare, giving back to the community is really important to us. What are you doing in your current position to give back?
Charitable giving is common in the medical device industry. The interviewer wants to see that you care about more than just a job but that you find joy and purpose in giving back to your community.

Ryan's Answer #1
"At my company, we are close to an elementary school and volunteers are needed to read to the students each week. I volunteered immediately and have been part of this program for 2 years. Sometimes it is hard to leave the office each week because I'm so busy, but each time I go there, it is so rewarding. "
Ryan's Answer #2
"For example: "My company didn't have a robust volunteerism program and we are pretty small, so I actually started a school supply drive to benefit schools in our community. This isn't something our teams were used to doing, so it took some promotion, but in the end, we ended up with a huge amount to donate. The schools were so pleased and it really boosted engagement at our office."
9.
Tell me about your related education and training that prepared you for this position.
Take a few minutes to walk the interviewer through your college work, graduate work or any skill development opportunities you have had. Make sure you put emphasis on how that experience will help you succeed in this position.

Ryan's Answer #1
"I actually have a degree in music, but went back to graduate school for business. I think the musical part of my brain keeps me creative, but I have the finance, accounting, and consultancy skills you need to succeed in this role."
Ryan's Answer #2
"I have a degree in biology and thought I wanted to go on to medical school, but discovered I really like the business side of health care. I started taking classes in business and management and did an internship in the corporate office of a hospital system. These combination of experiences would give me a really good base for a position at GE Healthcare."
10.
Talk about a time where you were involved with a new innovation in your field. What did you learn from that experience? Do you look forward to being involved in groundbreaking innovation here at GE Healthcare?
GE Healthcare changes lives for the better on a daily basis due to their innovative products that they bring to the healthcare industry. Whether the innovation that you've experienced was simply using a new product in your work or being a part of the development of a new technology, the important thing is that you embraced the new innovation and were open to changing your routine and your way of thinking to adapt to it. In your answer, be sure to express to your interviewer your thoughts on why innovation in healthcare is important and that you'll look forward to being a part of it with GE Healthcare.

Ryan's Answer #1
"Having experienced first-hand what innovation has done in the healthcare field to save lives, I would love the opportunity to conduct R&D with GE Healthcare to pass innovation along to others that could benefit in the future. During my time in the food industry, I was part of groundbreaking research on safe fertilizers that could boost production of vegetable while being safe on the environment. With these fertilizers in test phase right now, we are seeing tremendous results. To me, this is what our field is all about and I'd look forward to bringing results like this to GE Healthcare."
Ryan's Answer #2
"Working in sales for 15 years, I think back on the how I operated when I started versus how I operate now and I am extremely thankful for all of the groundbreaking technology that has made me more organized and informed on my job. I remember back to when my current organization starting using social media to connect with potential customers and I was hesitant at first that this approach would kill our business. But I was open to trying these new digital approaches and seeing results immediately had me convinced. While I wasn't taking as many potential clients out to lunch any more or hitting the golf course near as much, the end result of increased sales was all that was needed to convince me that a changing sales world meant greater results in the end. To this day, I remain very flexible and open to new ideas and technologies in the world of sales and would carry this forward to a successful career with GE Healthcare."
11.
In the medical device industry, it is important our teams are cohesive so we can continue to drive excellence. Tell me about a time you gave feedback to a peer?
The interviewer wants to know that you aren't shy about giving feedback to your peers to help them succeed. True leaders show their true colors by mentoring and supporting colleagues, not just by supporting and training direct reports. Show the interviewer that you care about the development of others are aren't afraid to give feedback.

Ryan's Answer #1
"I noticed my peer was really struggling with her communication with another leader. He would get very anxious and even out of breath when he was telling me about what was going on. One of the times that he was venting to me, I listened, but then asked a few more questions to probe deeper. Through my questions, my colleague was able to think of a few different strategies to try when working with this person in the future. The power of the question is very powerful."
Ryan's Answer #2
"For example: "We had bi-weekly team meetings and we do a lot of brainstorming during that time. One of my colleagues came across really negative and would shoot down people's ideas really quickly. This really deflated the energy in the team. I asked him to go for a walk with me and I told him how his behavior was being perceived. He was caught off guard by this feedback. However, because we were walking and our bodies were moving, it helped him to calm down and hear me. At the end, he thanked me for pulling him aside and talking to him about it and I could tell at the next meeting that he came with an attitude that was different and more open."
12.
What is a work accomplishment you feel very proud about that you'd like to share?
Everybody has that shining moment in their career that they look back on and feel good about. Share a work accomplishment that is significant to you and let the interviewer hear the passion in your voice.

Ryan's Answer #1
"I have been selected to the President's Club 3 years in a row. The first year I was selected, I am especially proud of because I was given a territory that was performing really terribly. I didn't know if I'd be able to turn it around. With focus, dedication, and a close eye on numbers, I was able to make really great strides in that region and it is still a high performing area for the company."
Ryan's Answer #2
"For example: "I'm really proud of the fact that 3 of the people who reported to me have moved on to leadership roles within my company. Coaching and mentoring people is really important to me and I spent a lot of time with these individuals talking to them about what it would take to get to the next level. They were like sponges and listened, and then did exactly what I knew they could do. Teaching others is something I have a great passion for."
13.
If you are hired at GE Healthcare, you will be empowered to drive outcomes that make a difference in people's lives. What can the organization do to best empower you in your work?
The leaders at GE Healthcare believe that in empowering their staff, better outcomes are obtained and business results achieved. Because of this philosophy, your interviewer is really looking to get some insight into how to best motivate and empower you in your work. This is your chance to be upfront and honest with your interviewer about your internal drive and motivation and what it takes on their end to help you be both successful and happy in your work. No matter how you answer, be sure to make it clear to your interviewer that you have a strong desired to be empowered in the decisions in your work.

Ryan's Answer #1
"For me personally, I am looking for a new opportunity where I am challenged in my work because new challenges help me become a better engineer and I do my best work when I am put to the test. If hired for this position, you'll find that I have the ability to work independently, with little direction. I never hesitate to approach my manager with questions or concerns if the need arises as well. It is also important to me that any new position I take gives me the freedom to find solutions to issues on my own. From your point of view, does this position and your style of management match what I am looking for?"
Ryan's Answer #2
"If I were to be hired for this position, the best way for me to be empowered is to work as part of a team where my ideas are valued and taken into consideration along with the entire groups ideas. As an Account Manager, I'd look to work closely with and bounce ideas off of other Account Managers to work towards standardization as much as possible. Any team within an organization plays host to a number of individuals with different backgrounds and experiences and new and innovative ideas come best from a team with a diverse background. Because of this, valuing the input from all is extremely important and something that I value."
14.
At GE Healthcare, we do a lot of cross functional team projects. Tell me about a project team you've been on and your role.
If you thought group projects ended in college, you were wrong! Most organizations have their share of project work as well as the day to day work. Walk the interviewer through a successful project where you played a big role and had large ownership.

Ryan's Answer #1
"At my company, I was selected to represent my department in a larger project team to implement a new CRM system. We met weekly, sometimes twice a week for about 12 months, My role was to make sure our old CRM system data converted into the new one and that it was organized in a useful way. I collaborated with IT as well as the project manager for the new system to make sure the data was useful and organized. When the new system launched, our old and rich data was there and useable so that we could maintain relationships we our customers seamlessly."
Ryan's Answer #2
"For example: "In college, we had to do a big project in my Marketing class where we created an advertising campaign for a local business. I was in a group with 4 people, none of which I knew very well. We started talking to figure out where people's strengths were and there was clearly a person who was more technical, one who was a really good presenter and communicator, a financial person, and me, the creative person. We all had our own lanes, but came together to help on the different pieces. We pitched our idea and the business we had modeled, actually wanted to implement the majority of our ideas."
15.
At GE Healthcare, we need outside the box thinkers to continue to innovate our company so we can stay competitive in the medical device industry. Tell me about a time you thought about something differently or proposed a new way of doing something.
The interviewer wants to learn about your creativity and ability to come up with new ideas. Share with the interviewer your idea, but also if it was executed and how the situation turned out.

Ryan's Answer #1
"I started at my company with a staff who had been there a long time. I'm a big believer in Lean Six Sigma principles and I saw a ton of waste in our process. I took some time to get to know the people and learn the current process fully, but then I suggested new ways to streamline our operations such as consolidation vendor agreements, leveraging some of the global contracts we have and have people 'own' more of their own process instead of handing it off to others. Because I had built relationships with the people in the department first, they were more open to the change. Within the first year, we were able to produce 30% more revenue with no added staff because of the changes I recommended."
Ryan's Answer #2
"For example: "As a new grad, I was on a lot of project teams. There was an assignment in one of my marketing classes where we had to think about new solutions to generate leads for a real small business in our community. I did my homework on the company and researched the competitors and main demographic of the customers. I recommended doing a targeted re-targeting campaign on the largest competitor's website. They liked my idea and decided to give me a small budget to try out this campaign. I was able to increased traffic to their website and the number of people who subscribed, so they were really pleased."
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