Master 31 behavioral interview questions covering past experiences, conflict resolution, and decision-making.
Question 4 of 31
The Goal
Example Answer
Admin
Marketing
Sales
Retail
Teacher
Manager
How to Answer
Pro Tip
What to Avoid
Community Answers

Christine Pasqueretta is a human resource and recruitment professional with experience creating, developing, implementing, leading, and measuring HR impact initiatives.
Since everyone's work style is unique, it can be challenging to collaborate with everyone 100% of the time. The interviewer wants assurance that you are a team player, regardless of personality or work style differences. The goal of your response is to describe your approach to collaborating with others while highlighting how your collaboration style will be a good match for the new team you'll be joining.

Christine Pasqueretta is a human resource and recruitment professional with experience creating, developing, implementing, leading, and measuring HR impact initiatives.
"(Situation) My fellow administrator and I approach our work very differently. I prefer mapping out the situation and putting myself on a timeline, whereas she prefers to jump right into the task. (Task) After working on a few projects together, it became apparent that we needed to find a better balance between our two working styles. (Action) I called a private meeting where we openly discussed our differences. We agreed to split our tasks up and come together at the end of each day. We also agreed to keep the lines of communication open throughout the day. (Result) So far, this approach has resulted in a more streamlined process. As different as we are from each other, we both agree that as long as we get to the end goal together, it doesn't always matter how we got there."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"(Situation) My coworker in HR had a completely different working style than me, even down to how we organized files. (Task) Tasked with a total reorganization of our digital files, I knew it was time that we learned how to mesh our two working styles. (Action) I made a list of the areas in which we worked differently from each other and sat with this person to work out our process. We divided up the tasks according to top skills and compromised on some procedures. (Result) We powered through the task and came out of the project with a much better understanding of each other."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"(Situation) I recently collaborated with a designer who had a very different style of organizing and prioritizing work. I approach my work by scheduling meetings in advance and using lists. The designer was rarely prepared for meetings and spent a great deal of time talking about their personal life. (Task) I believed that we could work well together if we had clear boundaries and expectations. As the Marketing Manager, it was up to me to outline these boundaries. (Action) I took it upon myself to speak to that person about our different styles and come to an agreement on how we could work best together. (Result) The designer agreed and ended up adopting some of my organizational tools, and I learned from this person how to better embrace last-minute changes and creative pivots."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"(Situation) When I started my current job, my direct boss did things very differently than I did. She was great with closing deals but was a tornado heading into meetings. She was always in a state of scrambling due to disorganization. (Task) It was hard to address this situation with her since she was my superior. However, I knew that my career success was also important. (Action) One day over lunch, we talked about our work stylings and how our professional styles impacted each other. (Result) We were able to cordially brainstorm ways that our styles could complement each other in the workplace. Since this conversation, we have worked harmoniously on multiple initiatives."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"(Situation) When I worked at Store X, I was one of two team leads. Since we were sharing team and management responsibilities, we often had clashing opinions. (Task) I knew that I needed to collaborate with the other shift lead since our behavior would directly impact the productivity of our sales associates. (Action) By spending time writing out our main strengths, we were able to divvy up the work according to each other's strengths. (Result) This method solved the 'too many cooks in the kitchen' issue entirely."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"(Situation) One of my colleagues and I had opposing teaching styles. (Task) This difference of opinion became an issue when we were assigned to share a split-grade class of 40 students. (Action) I worked very hard to be respectful of her love of worksheets, while I demonstrated the importance of movement and variety in the classroom. I used studies, as well as my own student's test scores, to show her how much students enjoy the approach in the classroom. Together, we agreed on some of the ways we should approach teaching these shared students. These approaches included putting a limit on the amount of desk work we assigned. I agreed to include some worksheets, and she incorporated more movement in the classroom. (Result) This compromise was a huge win for us as teachers and, most importantly, the students. Grades have increased, and friction has significantly decreased."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"(Situation) When I began my most recent role, I replaced a manager who very much believed in a dictatorship management style. (Task) It was a huge challenge to undo the damage created among the team. (Action) Without too much disruption, I implemented a more relaxed management style. My team was so used to a stringent workplace that they resisted my methods at first. (Result) Once I developed trust as their manager, we were able to create a healthy workplace culture, and productivity increased by 24%."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Answer this question by telling the interviewer about a specific time you worked with someone who approached their tasks or communication style differently than you. Outline the situation and describe why it was a challenge to collaborate with this person. Focus on describing the specific actions you took to ensure a successful collaboration.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Behavioral-based interview questions that begin with 'Tell me about a time...' are best answered using the STAR method. STAR is an acronym for Situation, Task, Action, Result. Organizing your response using this framework will ensure that you provide the interviewer with the right amount of information and detail to form a compelling answer.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Avoid sounding closed-minded when discussing other people's work styles. You'll want to avoid sounding inflexible or like a know-it-all type of individual. You can prevent creating this impression by giving merit to different working styles, even if they do not match your own.

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Anonymous Answer
Currently when I am lead for a social community at my department and I working with three other colleagues in this group where our purpose is to arrange different social activities. One of these colleagues in this group she is really direct where she does not are afraid question things and processes and she can take some small initiatives without asking such as this other day she did a PowerPoint filled with information about a proposal for the managers which will approve our financial resources to a trip we are planning for the community. In the beginning I was kind of chocking of the working style she has, and it could bring some discussions between us about some things, but now I learned how she acts and talks and then I have learned how to manage her in a proper way and she has learned to still be humble and understanding with us other who has not the same working style as her. By working with an individual which has a different working style has just developed me and made me more flexible and open-minded to different work environments.

Rachelle's Feedback
It's important to be more concise, leaving out certain details that are not required for your answer to be complete.
"I am the lead for the social committee at work, along with three other colleagues. One of the members of the group was quite aggressive at first, taking the lead on most of the work and completing things at a much faster pace than necessary. At first, I was put off by their behavior; however, I learned to enjoy what a go-getter this person was. They did turn things down a notch, and we all learned how to work quite well together."
Anonymous Answer
When I was second to a specialist role with another co-worker, we were in the project of preparing and facilitating training for our new temporary staff. I noted that I had a different style than her that I prefer to using more visual elements to present the key process, leaving the details for the trainee to learn through on the job training. While my coworker preferred a lengthy and detail approach for training. I suggested a nice talk over coffee to work out the best way of collaboration that we re-schedule our training contents that we utilize our different training styles that satisfy the needs of the trainee.

Rachelle's Feedback
Nice reply! The interviewer will appreciate that you are very self-aware and willing to work with others who are different from you.
Anonymous Answer
When I became a manager I noticed the previous manager had a very different way of maintaining workflow in the pharmacy. I began to slowly delegate tasks and implement certain methods I had learned as a floating pharmacist to help improve flow. For example, we pre-count courtesy refills the night before so we can have a clean start in the morning and we call patients one week ahead to remind them to pick up their medications to decrease our deletion percentage.

Rachelle's Feedback
Very specific example, which is great. It's also good you mentioned a slower pace in the changes you implemented, helping team members to adapt without making them feel like they are being railroaded with all new processes.
Anonymous Answer
Initially, I ask questions if they have tried to work differently. But at the end of the day, I realize there is more than one way to get the job done.

Rachelle's Feedback
The interviewer would appreciate a specific situation.
"We recently hired a team member from a competing company who had habits and processes very different from our own. Initially, it was a challenge to work with this person, but I chose to embrace their competitive knowledge, learn their processes, and apply what I thought was helpful, leaving the rest."
Anonymous Answer
At my previous job, a couple of crew had to move around. My crew moved to a different yard and was working with new people. They did their work differently.
My task was to get into the flow of how they did things. My action was learning how they did things and keeping an open mind. The result was finding that their way was much better than how we used to do things.

Rachelle's Feedback
Great job with adding in your action plan, and your result. Well done!
"While working at Davey Tree, our crews were shuffled around. My crew was moved to a different yard and asked to work with new people. This group did their work differently in many ways. My task was to get my team into that flow. I learned how they did things while keeping an open mind. The result was finding that their way was much more efficient, and my team quickly adapted."
Anonymous Answer
In the past, when I worked with someone with a different work style or who was difficult to work with, we communicated about our strengths and weaknesses and distributed the workload accordingly. An experience that comes to mind is when I was working on a group project with an individual who was not very organized. We did our individual parts separately, and then came together, discussed the information, and then I reorganized afterward.

Rachelle's Feedback
Your specific example is exactly what the interviewer would be seeking. I have reworded slightly, to help with the flow.
"One experience that comes to mind is when I was working in a group project, and the other individual was disorganized. We did our work separately and then came together and discussed the information, which is when I realized their unorganized ways. I started a conversation around each of our strengths and weaknesses. After that, we decided to distribute the workload according to each of our strengths. The outcome was positive."
Anonymous Answer
I worked with a boss once who would never ask a customer/s if they would be interested in using/buying a new product that we were considering selling. I tend to prefer to talk to customers. But she was very good at doing back-office work and getting others involved like warehouse managers, the purchasing dept, etc., so we agreed I'd talk to customers and give feedback to her while she did the admin side by sourcing and stocking the products.

Kevin's Feedback
This sounds like a perfect solution and collaboration. I have reworded slightly, to help with the flow.
“I worked with a boss who was not great in a customer facing role. They were a bit shy and preferred more of the behind the scenes analytical work in the back office, interacting with our warehouse managers, with our purchasing departments, so on and so forth. I believe it’s my job to make my boss’ job easier. We’re all on the same team, and a strong team promotes each other’s strengths. I am adaptable and enjoy working in both social and solitary environments. So recognizing my strength representing our brand to our customers, when working with this supervisor I’d take on the customer-facing side so they could focus more on the admin, sourcing, and product stocking side. This allowed them more of a supervisory bird’s eye view.”
Anonymous Answer
My previous manager had a different working style. The team was not accustomed to follow-ups and accountability. For example, in previous meetings, I would write notes ahead of time and record the action person. The status of the action point demanded the action person to explain why they had not completed the task. This was a challenge because our way of working was different. However, once we developed trust, the managers saw the importance of accountability at the managerial level.

Rachelle's Feedback
The idea that trust was developed in the end is exactly what the interviewer would want to hear.
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Written by Rachelle Enns
31 Questions & Answers • Behavioral

By Rachelle

By Rachelle