MockQuestions MockQuestions
Upgrade

Retail Interview
Questions

20 Questions and Answers Written by Rachelle Enns

Updated on August 17th, 2018 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 20
You are scheduled to leave at 6 pm. Your replacement worker doesn't show up. What would you do?
View Answers
How to Answer
The interviewer would like to know that you have no trouble when it comes to filling in, working overtime, or staying a bit late when unforeseen circumstances arise. Give an example of a time when you were a team player, offering assistance if your replacement does not show up for their shift.

Get More Interview Practice
Pick your topic
Ask the Interviewer
Questions you may consider asking the interviewer, about ...
Behavioral
We all have some behaviors that are typical of us and whi...
Common Interview Questions
There are some questions that employers ask at almost eve...
Leadership
If you are interviewing for any type of leadership role; ...
Telephone
Most interviews start with a telephone interview. Hiring ...
Tough
Everyone struggles with tough interview questions. Learn ...
View more topics
Question 2 of 20
What do you like most about working in retail?
View Answers
How to Answer
What makes you LOVE your career in retail? The interviewer would like to know what keeps your fire lit, on a daily basis, even on the toughest of days. Your reply should be happy, confident, and enthusiastic. You can also ask the interviewer this question in return! Asking them what their favorite part of this job might be, will start a great conversation and give you further insight into this role and the workplace culture.

Question 3 of 20
Why do you want to get into retail?
View Answers
How to Answer
The interviewer would like to understand what is driving you to a career in retail. Perhaps the hours are great for your current situation, or you have a genuine passion for sales and customer service. Whatever your reasoning, be sure to show the interviewer that you have a real interest in working for them and their store.

For example "I want to be in retail because I love being in a fast-paced, customer-service based role. It's a thrill to me to help, and meet, so many different personalities in one day!"
Question 4 of 20
Tell me about your experience working in retail.
View Answers
How to Answer
The interviewer would like for you to bring your experience to life for them. Take a few minutes to walk the interviewer through your overall experience, being sure to highlight any significant wins, your most substantial sales, or other accomplishments that will make you a stand-out candidate. There is no need for you to go more than ten years into your work history unless the experience applies to the role for which you are interviewing.

Question 5 of 20
On a scale of 1-10, how well do you handle customer complaints?
View Answers
How to Answer
Do you feel that you are as good as can be when it comes to dispute resolution, or do you have room for growth? This question could be a tricky one as nobody is always 100% perfect in situations involving conflict. Answer to the best of your ability and back your reply by speaking about any formal training you may have received when it comes to complaints and dispute resolution.

Questions 6 through 20
Upgrade To View All Questions and Answers
Oops! It looks like you aren't a member yet.
Get Access to these questions and more by becoming a member!

Author of Retail Answers and Questions

Rachelle Enns
Rachelle Enns is a job search expert, executive headhunter, career catalyst, and interview coach. Utilized by top talent from Fortune companies like Microsoft, General Electric, and Nestle, she helps professionals position themselves in today's competitive digital marketplace. Rachelle founded Renovate My Resume and Executive Resume Solutions, two companies focused on helping job seekers get their edge back. She helps everyone from new graduates looking for their first placement, to CEO's who want more out of their career. Rachelle coaches students to executives on how to master the toughest interview questions and how to handle the most bizarre interview situations; all with confidence and poise. Rachelle trains other career coaches, recruiters, and resume writers, globally. A big part of her job is also spent coaching HR professionals on how to bring the human touch back into their interview and hiring process.
First written on: 11/13/2014
Last modified on: 08/17/2018

Related Career Interviews

Cashier
In a shop, a cashier (or checkout operator) is a person who scans the goods through a machine called a cash register that the customer wishes to purchase at the retail store. The items are scanned by a ...
Sales Engineers
Many products and services, especially those purchased by large companies and institutions, are highly complex. Sales engineers, also called technical sales support workers, determine how products and ...
Customer Service Manager
Strong customer service is the cornerstone of any business and customer service managers are responsible for developing appropriate service policies and standards for the company they are employed with. ...
Information Clerk
Information clerks work in an office environment where they are responsible for performing routine clerical duties. Their specific tasks depend on the industry they are working in as well as their employer's ...
Insurance Sales Agent
Insurance sales agents help insurance companies generate new business by contacting potential customers and selling one or more types of insurance. Insurance sales agents explain various insurance policies ...
Crew Member
A crew member will be expected to provide customers with a quick and accurate service and show sensitivity to their individual needs, both from behind the till as well as in the dining areas. Food Preparation ...
View More Careers

About Our Interview Questions

Our interview questions are created by writers, almost all of which, have a long history of recruiting and interviewing candidates. They do not necessarily have experience interviewing or working with companies, careers, or schools, in which they may write for on MockQuestions.com. We do, however, strive to match their background and expertise with the appropriate question sets found on our website.

Our careers, companies, industries, and schools may have duplicate interview questions and answers found elsewhere on our website. Specifically, our companies and our graduate school interviews. For these two, we use the industry in which we believe the company most well-represents and the graduate programs, as the basis for the interview questions and answers that generate for each company or school.

The intent of MockQuestions.com is for our users to build confidence for their job interview, by using our thousands of interview questions and answers as they practice and prepare for their interview. We believe, most of our visitors can become more likely to succeed in their job interview with hard-work and practice. We believe, the key to success is for our users to rehearse with our interview questions while using our answer examples as an idea generator for their own interview answers. We strongly want to discourage users from memorizing our answer examples. That is not the purpose of our website.