Some of the best communication tools are active listening and mirroring what was communicated back to the communicator. Offer an example where you've applied these or other effective communication tools. Even when that may not be enough, you've at least exhibited that you performed at your best with what you had to work with.

Here are some applicable key terms and taglines from their website: "Confidence in your written and oral communication skills," "Kindness and empathy towards yourself and others," "Ownership of your experience including learning from mistakes and asking questions," and "Passion for creating a positive impact and adding value in any situation." Consider incorporating these elements in your answer.

"I worked with someone at CNN who would frequently offload some of their responsibilities onto me. They took on too much, rarely communicated that they couldn't handle it all on their own, and were often a bit stressed and disorganized. Any time they'd pass off their stuff to me, I'd listen, ask a lot of clarifying questions, and mirror what they said. Yet, they were still vague and rushed their explanation. Confident in my communication skills, I knew I was doing the best I could with what I had to go on. If what they needed wasn't right, it was almost always the result of what they relayed; otherwise, I owned it. After a while, our communication fell in sync. When anyone else worked with them, they'd come to me as a translator. On the plus side, my communication skills with this person improved a little during my time there. I hope they're doing better now."