How to Answer: What is your approach to ensuring that a client reads and understands all of the details in their home-buyer contract?
Advice and answer examples written specifically for a Lennar Corporation job interview.
3. What is your approach to ensuring that a client reads and understands all of the details in their home-buyer contract?
How to Answer
Home-buyer contracts are long, and they cover every nitty-gritty detail you could imagine. They may be yawn-worthy, but they sure are necessary!
The last thing Lennar Corporation would want is for a client to back out of a sale because they felt nervous over the small print. Discuss with the interviewer what you do to make sure that your clients are comfortable before signing on the dotted line.
1st Answer Example
"The first thing that I do with my clients is I walk them through each section of the contract, using layman's terms. It's essential that I take the time to ensure they know what specific industry terms mean and how they relate to them as a home buyer. If I notice that my client has more questions, or they seem confused, I will revisit any area where they seem to feel stuck. Lastly, if there is still any unclear area, I will call our in-house real-estate lawyer to chat with the clients and answer any of their questions."
2nd Answer Example
"I have been guilty of breezing over the fine print when it comes to large purchases for myself, such as a home or vehicle. I want my clients to feel comfortable asking any questions about their home-buyer contract. For this reason, I would walk them through each section of the contract, explaining certain terms in a way that we can all understand."