Anonymous Answer

Before a conflict escalates too far, I discuss the situation with all parties involved, individually, to give each person my full undivided attention so I can listen to their uninterrupted side of the story. I would also ask what their ideal resolution would be.
Once I understood the problem fully, I would mediate a discussion with everyone involved to calmly talk through the problem and develop a solution. If someone is combative, they would be verbally warned of the consequences and receive written counselling, if warranted.
The most recent conflict I helped to resolve was done in this way. Once I explained to them that the conflict was started by misunderstanding and assumption, they have been working without conflict ever since.

Anonymous Answer

In business, conflict arises all the time. All business is relationships. My most memorable instance of resolving conflict was when a former landlord to the property we were working out of had accused one of my employees of stealing from him, as it was a shared space. I was able to talk with both of them individually to hear their accounts, and eventually bring them both to the table where I could mediate a healthy outcome. We were able to resolve the situation by determining that it was a misunderstanding.

Anonymous Answer

Communicating effectively with a defensive partner plays an important role as a police officer. As a police officer, it is common to deal with conflict on a daily basis whether that be out in the field or within our partners. I can recall on one occasion I responded to a traffic collision on a major highway. Upon arriving at the scene I knew beforehand who my backup was going to be. With my prior knowledge, I knew that these two individuals did not necessarily work well together, much less as a team. On a busy afternoon, multiple cars are traveling at speeds up to 75 mph while you are investigating your crash scene. I know that Officer _____ communicates very well with the community, so I had him getting statements from those that witnessed the car crash while Officer ______ directed traffic for incoming vehicles. I handled the situation by separating the two officers and using their best attributes to the team's advantage while I dealt with the primary victim and suspect.

Anonymous Answer

In my experience, when there has been conflict on a team I was a part of, there usually is a simple solution to it if you just sit down and communicate in a respectful manner. If you nip the issue early, there is often a much easier solution than when you let things go and they grow into a larger problem.

Anonymous Answer

Things seem to work better when conflict arises because it means that people are offering up good opposing ideas. When there is conflict within the team I tend to play the role of peacekeeper. The common goal is to get the job done and to do that you must find a way to work through conflict. I tend to listen to both sides, try to hash out where the problem lies, and then try to find the best solution to get the job done without doing any harm to the team dynamic.

Anonymous Answer

I take it maturely and listen to everyone's perspective. I also explain my side of the story. I try to come to a middle ground as a solution for everyone. I believe in open communication. If the team cannot come to a solid solution that makes everyone satisfied, I will suggest one of us to speak with the team's supervisor and see what they suggest for us.