How to Answer: How do you handle a situation where your superior does not properly communicate information to you?
Advice and answer examples written specifically for an FBI job interview.
10. How do you handle a situation where your superior does not properly communicate information to you?
Why the Interviewer Asks This Question
Clear communication is vital when working for the FBI. The interviewer would like to know how you would handle poor communication between yourself and a superior. You cannot force others to communicate with you in a way you would always prefer, so describe how you deal with this situation professionally. Talk to the interviewer about a specific time that you have handled a leader who does not interact with you in a way that you like. Be sure to include the resolution.
Written by Krista Wenz on April 24th, 2022
Focus Your Answer On
Focus on how you communicate your concerns about the differences in communication with your supervisor to come to a resolution. That shows you value the information your supervisor has to share and that you have excellent interpersonal and communication skills. It also shows the interviewer that you are proactive and have no problem discussing issues with your superiors.
Written by Krista Wenz on April 24th, 2022
What to Avoid
When answering this question, avoid saying anything negative about a former supervisor or making fun of their communication skills. Everyone has different ways of communicating, and others might not have the same skills as you. Explain that you had a supervisor who did not communicate the same way as you, but do so without speaking poorly of that person.
Written by Krista Wenz on April 24th, 2022
Remember To
Remember to include the resolution after speaking with your supervisor regarding their communication. The interviewer wants to hear if anything changed in how your supervisor shared information with you in the future and if your communication skills were effective in making the change.
Written by Krista Wenz on April 24th, 2022
Entry Level Example
"If my superior officer were not communicating effectively, I would approach them discreetly and ask to talk about the issue. They may not realize that not everyone understands and interprets messages the same way. Hopefully, we can find common ground to improve communication during our conversation. So far, I have worked with great leaders who are very conscious of the way they communicate."
Written by Kevin Downey on December 18th, 2022
Experienced Example
"Whenever I have a supervisor who does not properly communicate with me, I try to learn their style of communication and emulate it. Sometimes you have to relate to others in their style to be understood. I implemented this method with my most recent supervisor and now have a great working relationship with her."
Written by Kevin Downey on December 18th, 2022
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