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Dutch Bros. Coffee Interview Questions

33 Dutch Bros. Coffee Interview Questions
Question 1 of 33
List the top 3 skills that you have acquired in your last role, that will help you in this position with Dutch Bros. Coffee.
How to Answer
You have likely gained many valuable skills in your career. Share with the interviewer which skills you value the most. Be sure to include capabilities that will potentially benefit Dutch Bros. Coffee.

Answer Example
"In my last role, the top 3 skills that I acquired were customer service, stronger communication skills, and transaction handling. These were all new to me when I started, but with consistent practice and encouragement from my supervisor, my expertise and confidence grew. I believe these skills will be especially valuable for this position at Dutch Bros. Coffee."
Answer Example
"My current role is my first leading a team. Through that experience, I've learned a lot about active listening, negotiation and conflict management. Those were new skills for me, and sometimes uncomfortable to learn, but I believe that makes me a much stronger leader and positions me well to join Dutch Bros. Coffee at this level."
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Question 2 of 33
How does this position with Dutch Bros. Coffee fit into your career goals?
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How to Answer
Is this particular position a good fit? Is it a step up in your career or - a stagnant move that you are just complacent with taking until something better comes along? Assure the interviewer that this position will be challenging for you, is a step up in responsibilities, and that it fits with your overall career goals.

Answer Example
"My primary goal in my career, as a barista, is to eventually work my way into a position where I will train new staff. I feel that Dutch Bros. Coffee offers a strong path toward that goal, and I am excited about what this position has to offer. I am especially excited about Dutch Bros.' commitment to promoting from within."
Answer Example
"My primary career goal is to find a position where I can stay long term. Because Dutch Bros. Coffee has such a strong reputation for workplace culture and employee empowerment, it fits very nicely with my desires for a long-term fit. I look forward to what I can learn and accomplish here."
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Question 3 of 33
We are always looking for tomorrow's leaders at Dutch Bros. Coffee. Tell us a little about your leadership qualities.
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How to Answer
The Dutch Bros. Coffee interviewer would like to know what you consider to be strong leadership qualities, along with how you exemplify those. When describing leadership qualities, try to avoid general terms and give some unique ideas and examples where possible.

Answer Example
"Leadership is important to me, as it is to Dutch Bros. Coffee. I have taken a few workshops and courses to improve my leadership skills this year because I want to continue to improve and be ready for more advanced leadership roles. My leadership qualities are best described as dedicated, attentive and motivating. I like to recognize my employees' small wins because that motivates them to continue achieving."
Answer Example
"I believe strong leaders are passionate about success - both theirs and others'. I like to think I have the ability to inspire others and that I act with honesty and transparency. I've been told that I have great patience when training others, and I try to be authentic, friendly and approachable so that others will want to follow me."
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Question 4 of 33
We greatly value open communication at Dutch Bros. Coffee. Please rate your communication skills from 1-10 and tell us why you chose that particular rating.
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How to Answer
The Dutch Bros. Coffee interviewer is checking for a couple of things here. First, how self aware are you? And second, how do you value good communication. Take this opportunity to give an objective description of your skills and how they mesh with company values.

Answer Example
"My current supervisor and co-workers will attest to my clear and concise communication skills. Because I am an open leader, my team also lets me know if I need to clarify anything. Based on this feedback from my current co-workers, I would rate my communication skills as an 8 out of 10. I'm definitely strong in this area, but still have room for improvement as I continue to grow as a leader and become more familiar with the Dutch Bros. Coffee communication values. "
Answer Example
"I will rate myself an 8.5 because I believe in being clear, direct and up front with my co-workers. It is the foundation of all success in business. I am always striving to be a better communicator - to always be clear but kind - so I leave the rest of the scale as an aspirational measure."
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Question 5 of 33
We try to make sure all of our hires are good personality fits for Dutch Bros. Coffee. How would you describe your personality?
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Question 6 of 33
Days can sometimes be hectic at Dutch Bros. Coffee. How do you handle stress on the job?
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Question 7 of 33
Outside of work, what type of creative activities do you like to pursue? At Dutch Bros. Coffee, we view our employees holistically and understand it's important for them to be passionate about things outside of work.
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Question 8 of 33
Having the right number of employees present to guide the customer experience is important at Dutch Bros. Coffee. How many days were you absent from work last year?
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Question 9 of 33
At Dutch Bros. Coffee, we believe that everyone has leadership capabilities. Do you see yourself a leader? When have you led a team?
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Question 10 of 33
Where do you see yourself a year from now? How does this position at Dutch Bros. Coffee support that vision?
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Author of Dutch Bros. Coffee Answers and Questions

Ryan Brown
Ryan Brown, is the creator of MockQuestions. He has over ten years experience creating interview questions. His website has helped over 10 million job seekers in their interview preparation.
Published: 08/03/2018

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Question 11 of 33
At Dutch Bros. Coffee, we rely on the integrity of our employees. On a scale from 1 to 10, how honest are you?
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Question 12 of 33
At Dutch Bros. Coffee, we want our team members to be engaged and invested in our success. What causes you to feel dissatisfied on the job?
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Question 13 of 33
At Dutch Bros. Coffee, we take having the right team members very seriously. Have you ever had to fire an employee? What were the reasons for their termination?
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Question 14 of 33
At Dutch Bros. Coffee, we are looking for reliable employees who come to work on time. Do you have reliable transportation?
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Question 15 of 33
At Dutch Bros. Coffee, we are committed to competitive compensation and benefits. What are your salary expectations?
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Question 16 of 33
If Dutch Bros. Coffee called your favorite teacher or professor, how would he/she describe you?
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Question 17 of 33
At Dutch Bros. Coffee, we value accuracy and a job well done. How do you double check or verify your work?
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Question 18 of 33
As you know, we have a lot of competitors in this industry. Why do you want to work for Dutch Bros. Coffee?
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Question 19 of 33
We value industrious employees who can solve problems and get up-to-speed quickly at Dutch Bros. Coffee. When have you been asked to perform a function or complete a task in which you had little or no experience in doing?
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Question 20 of 33
At Dutch Bros. Coffee, we believe in empowering our employees. Tell me about a time when you went above and beyond in the best interests of your company.
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Question 21 of 33
At Dutch Bros. Coffee we are open 7 days a week. We may schedule you for early mornings, evenings, weekends, and holidays. Are you able to offer flexibility in your schedule, or do you have restrictions?
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Question 22 of 33
How familiar are you with the types of products that we serve at Dutch Bros. Coffee?
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Question 23 of 33
If a Dutch Bros. Coffee customer complained that you gave them incorrect change, what would you do?
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Question 24 of 33
At Dutch Bros. Coffee we have had previous concerns with employee theft. How would you handle it if you caught an employee stealing?
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Question 25 of 33
Thank you for spending your time interviewing with Dutch Bros. Coffee. I realize I have asked you a lot of questions. Do you have any questions for me?
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Question 26 of 33
At Dutch Bros. Coffee we offer many corporate growth opportunities to our star employees. Where do you see your career with Dutch Bros. Coffee taking you?
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Question 27 of 33
At Dutch Bros. Coffee we have very high standards when it comes to food safety. Have you ever taken any food safety or hygiene related courses?
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Question 28 of 33
At Dutch Bros. Coffee we want to be the best in the coffee industry. What can we do to stay competitive?
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Question 29 of 33
What characteristics do you feel a good Dutch Bros. Coffee barista will have?
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Question 30 of 33
From your understanding of our job posting, what do you feel your primary duties will be with Dutch Bros. Coffee?
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Question 31 of 33
Walk me through your coffee or other retail industry-related experience. Which role was your favorite, and why did you leave?
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Question 32 of 33
At Dutch Bros. Coffee we receive many applications on a daily basis. Why should we hire you?
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Question 33 of 33
Have you ever come to Dutch Bros. Coffee as a customer? Tell me about your experience.
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About Dutch Bros. Coffee

Dutch Bros. Coffee is a privately held drive-through coffee chain headquartered in Grants Pass, Oregon, United States, with company-owned and franchise locations throughout the western United States. Dutch Bros. is the country's largest privately held, drive-through coffee chain, with 233 stores in 7 western U.S. states.

Dutch Bros. was founded on February 12, 1992 by brothers Dane and Travis Boersma, third-generation dairy farmers in Grants Pass. They bought an espresso machine and experimented with a hundred pounds of coffee in their empty milk house in Grants Pass. After a month of handing out free samples to friends and family, the duo began serving up mochas and lattes at a pushcart set up in downtown Grants Pass.

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