MockQuestions

Concur Technologies Interview Questions

To help you prepare for a Concur Technologies job interview, here are 27 interview questions and answer examples.

Get More Information About Our Concur Technologies Interview Questions

Question 1 of 27

If hired here at Concur Technologies, what do you feel would be the biggest hurdle for you to overcome from the start?

How to Answer

The key to answering this question with confidence starts with understanding that you are interviewing with Concur Technologies because your interviewer feels that you are a strong candidate for this position. What your interviewer is focusing on with this question is how they could be of most help to you if hired for the job. So, take the time prior to your interview to think about an aspect of the position that would be the most difficult for you to overcome to be up and running at full speed and then take time to explain how you would plan to overcome that hurdle if hired. This structured answer will tell your interviewer that you have put thought to your potential shortcoming with a plan of action.

Next Question

27 Concur Technologies Interview Questions & Answers

  • 1. If hired here at Concur Technologies, what do you feel would be the biggest hurdle for you to overcome from the start?

      How to Answer

      The key to answering this question with confidence starts with understanding that you are interviewing with Concur Technologies because your interviewer feels that you are a strong candidate for this position. What your interviewer is focusing on with this question is how they could be of most help to you if hired for the job. So, take the time prior to your interview to think about an aspect of the position that would be the most difficult for you to overcome to be up and running at full speed and then take time to explain how you would plan to overcome that hurdle if hired. This structured answer will tell your interviewer that you have put thought to your potential shortcoming with a plan of action.

      1st Answer Example

      "As you can see from my resume, I don't have any direct working experience with the financial industry and I would see that as my largest learning opportunity if offered this position. Like I did with my current job in the healthcare industry, I would take the time to learn the basics of the industry that would help me design the most intuitive user interfaces in the products here at Concur Technologies."

      2nd Answer Example

      "Being a team player by nature, I've always considered my first challenge at any new company to be the task of getting to know my colleagues, their work preferences and their work styles. In the same breath, I want them to know who I am and how I best work as part of a team with them. To accomplish this, I would take the initiative to set one on one meetings with individuals that I didn't get to touch base with during my orientation process to get to know them better."

      User-Submitted Answer

      "The biggest hurdle that I foresee me having to overcome from the start, is learning who is who in all the different departments again. I have always found that once you have found at least one great reliable resource in each department that you work with regularly to support your projects, the more productive you can be. The same can be said for learning where everything is on SharePoint, so I can bookmark everything, such as WorkForce Management, Salesforce, Service Now, etc. Besides that, I am looking forward to working for Concur again and working with the different technology that you have."

      Written by an Anonymous User

      Stephanie Cafaro

      Our Professional Interview Coach
      Stephanie Cafaro Reviewed the Above Answer

      This is a great start, but I suggest adding one additional specific example of something that would be a learning curve for you if offered the opportunity to join Concur Technologies. What would you do to overcome that learning curve?

  • 2. Here at Concur Technologies, we strive for continuous delivery and continuous deployment with our software. Are you familiar with these processes in your current work?

      How to Answer

      In the industries that Concur Technologies works in, updates to software are vital to end users for them to stay at the forefront of their business. To ensure that updates happen as quick and smoothly as possible, Concur Technologies utilizes continuous delivery and continuous deployment for their customers. For this question, talk about what you know about these processes as a software architect, why they are important and what experience you have with them.

      1st Answer Example

      "In my current role, we utilize a 100% continuous deployment process with our end users when we role out new changes to existing software. We use automated testing in our process to validate that code changes are correct and able to be deployed without issue. Once validated, changes are automatically rolled out to our end users. Having once utilized a continuous delivery system, I am very appreciative of working in an environment utilizing continuous deployment as it negates any need for human intervention in the roll out."

      2nd Answer Example

      "In my current position, we've slowly grown from a continuous integration process to a continuous delivery process. I love the automated testing process when we are looking at rolling out new changes to existing software and my role as the architect for our projects puts me in the drivers seat for sending out these changes. If hired for this role here at Concur Technologies, I'd be very intrigued at learning and working with continuous deployment practices as well."

  • 3. As a consultant with Concur Technologies, your role will be vital in gather information from our customers in building new technology for them. What would be your goals in an initial consultation with a new or existing client?

      How to Answer

      Software consultants are the bridge between the end users and the development teams of new software to help come up with new and creative solutions for the business. In this role with Concur Technologies, you will be expected to live in two different worlds and this question focuses on how you will work with end users of the companies products. In an initial consultation, focus your efforts on how you will learn the business needs of the client, talk about what can potentially be offered and then how you will start the creative problem solving process with them.

      1st Answer Example

      "As an experienced consultant looking to break into the technology field, I will break a lot of awesome client focused skills to your team. In an initial consultation, my number one goal is to learn the business of the client and listen to what they are looking for in my products. Once their need is known, I can knowledgeably speak to the products that I work with to help them create a custom solution to fit their needs. If hired for this position, my first order of business would be to work very closely with the design and engineering staff to know the possibilities of customization. From there, my natural ability to consult with clients would take over in a win-win situation for all involved."

      2nd Answer Example

      "In consulting with a new client or an existing client looking for system modifications, my number one goal in a first meeting with them would be to lay the framework for how we will move forward and to set expectations moving forward. I would look to understand their business needs and talk with them about all of the solutions possible for them with us as their software provider. From there, I have the ability to set expectations on a time frame for a solution proposal and we can move forward from there. At the end of a first meeting, I want to ensure that the key decision makers are comfortable with me and the business that I represent so they don't hesitate to reach out to me with questions or for clarification on items discussed."

      User-Submitted Answer

      "My goals for an initial consultation with a new or existing client would be where I first introduce myself, give a little background on myself and the rest of the project team working on their implementation will do the same and then I go to the client and have them introduce themselves and give a little information about themselves and their company and their role with our new technology that we are implementing.

      Then I will go over the implementation process and how it works, the standard time, the different communications, training, testing, reporting, and most importantly a potential go-live date. Sometimes the client is good with the standard timeline, sometimes they want to be more aggressive and I do my best to accommodate if possible and some clients want the go-live pushed out more due to changes happening within their company.



      I will then go over the different types of calls that I will be having with the client each week, so that they know what to expect from me and how to prepare before the calls. I also let the client know that I will provide them with 24 hours of our weekly calls our call notes/action items/due dates and agenda items for our next meeting. I will then conclude the 1st call with I would like to setup reoccurring weekly calls with the team now if possible please, since we have almost everyone on the phone, so if we can all quickly check our calendars that would be great or is this a good day and time each week for everyone to have our weekly calls and everyone says yes, great. Keep in mind that if one week this day and/or time does not work for the majority of us, we can always reschedule for another day during the same same week, in order to stay on target. Does anyone have any questions, if not it was a pleasure to get to know you and I look forward to working with you over the course of the next 2-3 months and please be on the lookout for our series of meeting invites emails, as well as the recap from today and talk to you all next week."

      Written by an Anonymous User

      Stephanie Cafaro

      Our Professional Interview Coach
      Stephanie Cafaro Reviewed the Above Answer

      You have a great process in place here! You may wish to think about how you could make this response a bit more concise by shortening a few of your sentences.

  • 4. Here at Concur Technologies, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?

      How to Answer

      As an experience software testing engineer, quality assurance should be ingrained in your brain and your interviewer is looking to get a sense of your personal feelings towards it in your work with this question. In your answer, be sure to highlight QA's importance in reducing errors, maintaining specifications, testing failure parameters and preventing defects from occurring. In the end, make sure that quality is your mantra in the eyes of your interviewer by giving an example or two of how you put QA in the forefront of your work.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 5. Talk about your previous user interface design experience in detail. Why do you feel that this experience will translate well to this role with Concur Technologies?

      How to Answer

      While your interviewer can get a good sense of your experience from your resume, they are looking for you to talk in details about your experiences in UI design in your previous work. While explaining your previous experience, be sure to highlight the skills that you developed that will help you be successful in designing new products with Concur Technologies. Prior to your interview, be sure you research and are family with the products that Concur Technologies puts out.

      User-Submitted Answer

      "My previous experience with user interface design has been primarily with graphics, content, and hyperlinks. When I was a Financial Systems PM, I managed the SharePoint site, where I had to add new graphics to the home page, content, assign monthly tasks to my direct reports, post-credit card reconciliation statements, contracts, manage permissions of everyone in the 8 companies that we ran, pictures with links to take the end-user to the piece of technology needed, Concur for Expense and Invoice, Sage Intacct for my Accounting team to name two different types of technology that I used heavily daily, as I was the Administrator for all technology for the 8 companies. This experience will translate well with this role because I have firsthand knowledge of how the UI works with Concur and how to edit the messaging on the home page to tailor the clients' needs and how to customize different pop-up messages as well, when an end-user log-in if that is the way a client wants to go about sharing a message with their employees."

      Written by an Anonymous User

      Stephanie Cafaro

      Our Professional Interview Coach
      Stephanie Cafaro Reviewed the Above Answer

      You share great specific examples here of how you've used interface design and why this translates into the role you're applying for at Concur Technologies. This response comes across as knowledgeable and thoughtful!

      Professional and User Answers Have Been Hidden

      Please upgrade to view

  • 6. How do you stay organized and on track when working on multiple projects or duties at the same time?

      How to Answer

      In this role with Concur Technologies, you will likely be expected to manage multiple projects at the same time. Your ability to plan, manage deadlines and handle high needs items that come up on a regular basis will be essential to your success in this role and your interviewer is looking to hear how you plan for success. Whether you utilize an electronic tool or a written list, there are no right or wrong answers as long as you can prove in your answer that this method works out great for you.

      User-Submitted Answer

      "The way that I stay organized and on track when I work on multiple projects or duties at the same time is by utilizing my organizational, time management, planning, and prioritizing skills. The first thing I do is create a daily checklist in order of priority and what my role will be for the task on my checklist and a realistic deadline. I sometimes do a weekly checklist as well and follow the same steps. Making sure you have no outside distractions is key to staying on track and I do my best to step away from my desk for about 15 minutes to stretch and then get right back to my list. By doing this, it has always allowed me to manage multiple projects, as well as anything ad hoc that may get thrown into my day or week, that is not planned for, such as mandatory training, last-minute team meeting, client issue where we need to jump on an internal or external call immediately to mitigate risk."

      Written by an Anonymous User

      Stephanie Cafaro

      Our Professional Interview Coach
      Stephanie Cafaro Reviewed the Above Answer

      It sounds like you've developed some solid organizational systems to help you juggle competing priorities! If you have any other internal systems that you've found helpful (example: scheduling app, color coding, etc) I suggest including that, too.

      Professional and User Answers Have Been Hidden

      Please upgrade to view

  • 7. Our implementation consultants here at Concur Technologies often face conflicts with our customers while onsite during implementations. What interpersonal skills do you use to handle conflicts with clients?

      How to Answer

      In the software implementation process for large customers of Concur Technologies, you will be working with top level managers and key decision makers onsite and more often than not, issues can arise. In your role as the implementation consultant, these issues come directly to you and your interviewer will be looking to hear how you will handle these issues to maintain both a great relationship with the customer and honor to the Concur Technologies. In your answer, focus on finding solutions to issues that benefit both parties and talk about the important communication skills that you possess that will make this possible in any situation that you may face.

      User-Submitted Answer

      "The top two interpersonal skills that I have found to be extremely successful when handling conflict with clients are communication and active listening. I once had a client who I implemented a year prior and they were trying to reach their Client Manager, but apparently, according to the client, the voicemail did not have anyone's name and they were leaving their Client Manager numerous voicemails and have not received a return call and they called me screaming and cursing about wanting to come back to me and how they never spoke to their CM, etc. and I listened to everything my client had to say, with no interruptions. I of course immediately wanted to help my old client, but before I did that I said to my client, that I want to help you immediately and after I do if it is ok with you, I just want to ensure that you have the right contact information for your Client Manager and they said that is fair enough. I helped the client with the minor issue that they had, they moved their headquarters, so I made that change for them and one of the Admins left too, so made that change as well. The client was now much happier,, so I knew it was ok to ask them to verify with me what phone number they had for their CM and that was when it all made sense, my client was calling my old work number from a year ago, they did not have the correct information for their CM that they were using from the emails I sent to them or that their CM sent to them, so instead of telling the client this, I simply provided them with the correct number, their name and email address over the phone, as well as emailed it to the client while we were on the phone and confirmed delivery of the information and the client apologized to me left and right and I told them, it was not a problem at all. They told me by answering their call, I saved them as a client because they were ready to cancel with us and it would have been their mistake he said."

      Written by an Anonymous User

      Stephanie Cafaro

      Our Professional Interview Coach
      Stephanie Cafaro Reviewed the Above Answer

      Great response! Your strong interpersonal skills really shine through.

      Professional and User Answers Have Been Hidden

      Please upgrade to view

  • 8. What experience do you have in the different types of software maintenance?

      How to Answer

      As a reputable company, Concur Technologies takes their software maintenance processes seriously and your interviewer is looking to hear that you are familiar with the four different types of software maintenance. Talk to your interviewer about any work you have done in the past with corrective, adaptive, perfective and/or preventative software maintenance. Use specific examples and make sure that your interviewer walks away from your conversation knowing that you understand the importance of proper system maintenance.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 9. At Concur Technologies, we take security risks very importantly in our products. In your experience, what are the biggest security risks in software and what is your experience in any prevention methods?

      How to Answer

      As an expert in software industry, you are obviously aware of the many security risks that systems face in this day and age. For your answer to this question, talk knowledgeably about the security risks that you are most familiar with combating in your day to day work. Explain why the posed risk is important to combat against and talk about the methods you used to minimalize risk in the finished product.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 10. What programming languages would you consider yourself fluent in?

      How to Answer

      While this question gives your interviewer insight into the diversity of your programming language experience, they most importantly want to know that you are adaptable and able to learn on the fly if needed. Talk about the different languages that you consider yourself fluent in and, if possible, do as much research into Concur Technologies as you can prior to your interview and try to speak to the specific languages that they work with.

      User-Submitted Answer

      "I am applying for the Implementation Consultant role and I should not need to answer this question, but if you have any suggestions, I am happy to see them. Thank you."

      Written by an Anonymous User

      Stephanie Cafaro

      Our Professional Interview Coach
      Stephanie Cafaro Reviewed the Above Answer

      Although it sounds like you might not be asked this specific question, given the role you're applying for, I suggest having an answer prepped anyway (even if its as simple as, "While I don't currently consider myself skilled in a programming language, I am open to the opportunity to learn."

      Professional and User Answers Have Been Hidden

      Please upgrade to view

  • 11. We encourage innovation at Concur Technologies. When have you created a new product or service?

      How to Answer

      Using your creative mind, have you ever introduced an employer to a new product or service opportunity? Talk to the interviewer about a time when you have created a new product or service.

      User-Submitted Answer

      "I was a trainer to all the new hire Implementation Specialists and Early Engagement Consultants for their first 5 weeks and they remained their mentors. One thing that I always said when I was being trained when I joined the team was that there was some sort of guide to turn to on how to handle the different types of client implementations that we would be assigned and a mock call flow to follow or tweak as you wanted. Part of the training is to listen to all of the members on the team that you are assigned to, at least once so that you can hear their style with the client and see if that is how you want to run your calls or not and I found to be a good and bad thing, so I decided to create my wish list for all new hires, where it listed every single project that we could get, from tmc conversions, concur professional implementations, to concur standard and so many other implementations. The guide also included step by step instructions on what you would do once you are assigned the project, to when the project is handed off to client management, different call flow step by step instructions based on the implementation with how I run my calls and links to all the most used technology tools that we require daily, so that the new hire could bookmark them and have them readily available when they had their first client. I posted the guide to SharePoint for everyone to access and the most tenured Implementation Specialists and Early Engagement Consultants reached out to me and said they started to use it as a resource."

      Written by an Anonymous User

      Stephanie Cafaro

      Our Professional Interview Coach
      Stephanie Cafaro Reviewed the Above Answer

      This is a great specific example, but I suggest condensing the first part of your response so you can get right to the point about the new product you created, the steps you took, and the impact that your product had. Shortening the details just a bit will make your answer feel more compelling.

      Professional and User Answers Have Been Hidden

      Please upgrade to view

  • 12. Do you consider yourself stronger in C++, C#, Java, or Python?

      How to Answer

      Before your interview, do some research to understand what tech stack Concur Technologies uses so you can best prepare and highlight your expertise. If you aren't as strong in one of the skills you feel is necessary, be sure to explain how you've used it and how you are growing your knowledge to become better. Be sure to be honest in your answer, as the company will likely test your strengths.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 13. When do you consider a project to be finished?

      How to Answer

      When answering this question, be sure to understand what the employer is truly asking. They are looking to see where you think the project ends, whether that is when it's completed and all testing is done, or whether you think projects are ongoing and require constant work. It can be a trick question as many companies believe a project is never truly finished. Be sure to give an explanation with your answer to back up your belief.

      User-Submitted Answer

      "To me, a project is not moved out of my portfolio until it is truly in a steady-state and the client is transacting. This is the best way to ensure that the program we designed for the client is truly working. Simply because we test the software with the client before go-live and have the training with the end-users and admins on the site, the client may not use the site right away, so to say that this is when the client is at a steady-state simply because everything worked great throughout the process thus far, would not be accurate. Once the end-users start using the software is not until we know if the project is truly finished and can be handed off to client management and even when handed off to client management, my clients always know that I am available for any questions or concerns if they ever need me."

      Written by an Anonymous User

      Stephanie Cafaro

      Our Professional Interview Coach
      Stephanie Cafaro Reviewed the Above Answer

      Great response! It is evident that you possess a client-focused approach and are driven by outcomes. You will not consider yourself finished with any project until the client is fully satisfied.

      Professional and User Answers Have Been Hidden

      Please upgrade to view

  • 14. At Concur Technologies, we rely on a full team effort to deliver top quality products to our customers. Tell me about a time that you worked well as part of a team. Are you comfortable in a similar role here?

      How to Answer

      While this potential role with Concur Technologies will require your to be an independent worker that can think on your feet, you will also need to work as part of a larger team that is working toward one common goal. Because of this fact, your interviewer will want to hear that you thrive in an environment where you work with team members from other disciplines than you are trained in. In your example, stress to your interviewer that you have excellent communication skills and that you fully understand that every person on a team plays a vital role in the organization's success.

      User-Submitted Answer

      "At _________, in a similar role to this one that I am applying for, I was asked by Senior Leadership to be part of a pilot group of 7 people from different parts of the organization, to create working documents that the rest of the organization will use when we implement our travel tools to our clients.

      The 7 of us all brought different skill sets and personalities to the table, a few had strong communication skills, both verbal and written, as well as detail-oriented, and is extremely organized, so each of us had to adapt to the way the other shared information with the team on their ideas, then the team offered feedback to one another both positively and in a constructive way in order to produce the best quality documents back to leadership when it was time to present to them after everything was completed after the 8 weeks. During that time there were a lot of different opinions, personalities, but we came up with amazing documents. Senior Leadership loved the documents so much that on Week 9 a client was going to be piloted using the new documents and I was selected to be the guinea pig if you will and it was a success and from what I hear, still used to this day. I love working in teams and hearing how other people would handle a situation and I also love working independently as well in this role, you get to do both, so it is a win/win."

      Written by an Anonymous User

      Stephanie Cafaro

      Our Professional Interview Coach
      Stephanie Cafaro Reviewed the Above Answer

      You provide a compelling example of a time when you collaborated with a team to achieve an outcome. It sounds like your previous experience is well aligned with the needs of Concur Technologies!

      Professional and User Answers Have Been Hidden

      Please upgrade to view

  • 15. What software analysis and design tools do you have familiarity working with?

      How to Answer

      As a software engineer for Concur Technologies, your interviewer wants to hear that you have experience in utilizing tools that you make you more proficient in your work. Dig back on your past experiences and talk openly about your experiences with the different analysis and design tools that are available to help you be better in the work that you do. In the end, make sure that your interviewer understands that you are proficient in the use of these tools and open to learning and using new tools as well.

      User-Submitted Answer

      "As an example one of the software analysis and design tools that have worked well for me to make my projects run extremely smooth and efficiently has been using the static systems model, where I use a Gantt chart, which provides a static picture of an activity-time relationship. The static system model allows you to represent one pair of relationships and by using a Gantt chart it allows you to track the progress of the project by breaking it out by resource usage, task dependencies, milestones, task responsibilities, task distinction, and task completion status. I am always looking and open to new tools to use for process improvement."

      Written by an Anonymous User

      Stephanie Cafaro

      Our Professional Interview Coach
      Stephanie Cafaro Reviewed the Above Answer

      This is a well-rounded response! While you show a thorough understanding of the static systems model, it is clear that you are open to learning new tools as well. Being coachable is such a valuable trait.

      Professional and User Answers Have Been Hidden

      Please upgrade to view

  • 16. How would you say that you would help bring sound data governance philosophies to this role at Concur Technologies?

      How to Answer

      This big picture question will allow your interviewer to get a sense of how you understand that your work will benefit the greater good of Concur Technologies through following repeatable processes to maintain consistency in your work. When you talk about your experience and methods that you would help bring to table in this role, maintain a focus on minimizing risk and reducing costs for the organization.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 17. In your experience in software testing, would you consider yourself proficient in both testing and debugging processes?

      How to Answer

      As a reputable provider of software, Concur Technologies relies on their software testing engineers to both test and debug their products when necessary. Make your interviewer aware that you are knowledgeable on both processes by briefly explaining each process as you've worked on them in the past. Then, talk about your openness to working both testing and debugging processes if hired for this position.

      User-Submitted Answer

      "This does not apply."

      Written by an Anonymous User

      Stephanie Cafaro

      Our Professional Interview Coach
      Stephanie Cafaro Reviewed the Above Answer

      Okay!

      Professional and User Answers Have Been Hidden

      Please upgrade to view

  • 18. If you were asked to review a colleague's code that they had written, what key things would you look for?

      How to Answer

      For this question, your interviewer will obviously be looking to hear that you have adequate knowledge when it comes to coding processes. But most importantly, your interviewer will be looking to gauge your ability to be a team player and focus on the bigger picture when working on a project. In your answer, focus on your attention to detail and your ability to help others when needed.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 19. Can you describe the software development lifecycle?

      How to Answer

      With this question, employers are looking to test your knowledge. They want to know how much you've participated in the projects you've been involved in to truly understand the software development lifecycle. The question may seem basic to some, but employers are expecting an accurate answer to know that they're hiring a true pro.

      User-Submitted Answer

      "I use the phased approach, also known as the waterfall method. I ensure that each phase of my project is completed on time and with the best quality for my clients, before moving on to the next. The software development lifecycle is made up of 6 steps, planning, implementation, testing, documentation, deployment, and maintenance. Every step is crucial to providing the best quality product to my clients so that it can be maintained later for any changes that my client may have."

      Written by an Anonymous User

      Stephanie Cafaro

      Our Professional Interview Coach
      Stephanie Cafaro Reviewed the Above Answer

      This response shows a solid understanding of the software development lifecycle, and your approach is well articulated. To deepen your response, I suggest weaving in a specific example of a time when you have used the software development lifecycle to complete a project. What specific steps did you take, and what was the outcome?

      Professional and User Answers Have Been Hidden

      Please upgrade to view

  • 20. Talk about a recent successful project that you worked on that required you to navigate some troubled waters during the project. What were the roadblocks and how did you overcome them?

      How to Answer

      While your resume and your past experiences can easily show your interview that you have the technical abilities for this position with Concur Technologies, your interviewer needs some insight on your problem solving skills. This question allows your interviewer a chance to see how you handle adversity by using resources available to you. In your answer, talk about your ability to think critically and leverage people and resources to the advantage of beating a roadblock in your work. Make sure that your answer provides an example of a project that ended in success.

      User-Submitted Answer

      "In my last Global Implementation that I worked on, one of the countries that were included in my Phase 2 rollout was Russia. From the onset of speaking with the travel manager in Russia, there were some immediate issues that came up during our initial discovery calls, when it came to Form of Payment and the fee structure that was not discussed or discovered during the sales process based on there being nothing in the contract stating what Russia legal on the client-side advised me, the Project Manager and our Agency team of what was required to be signed by both parties(the client and my company) before we even continue to push forward with the Implementation. I now had to get my leader involved, as well as our legal counsel, to draft up an addendum with the verbiage that was required by Russian law to be able to do business with us and our Partner agency and when it comes to the FOP, they also wanted that included in the addendum, as well as the fee structure broken out for them. I managed this process, while still managing the other 7 markets and 15 countries in Phase 2, where I had to still conduct my weekly calls at the different time zones, based on my client's location, and get this addendum done quickly by staying on top of legal because they were so busy and I did not want this to fall to the waist side, as time was of the essence because I needed them back on track with the other Phase 2 markets. Thankfully, due to my problem solving, communication, both verbally and written, being detail-oriented, and critical thinking skills, I was able to get the addendum for Russia, have it docusigned asap and countersigned by our legal, so we could proceed with our Implementation. I doubled up on calls with the Russia travel manager and project team, so we can make our go-live date, to make up for any time missed."

      Written by an Anonymous User

      Stephanie Cafaro

      Our Professional Interview Coach
      Stephanie Cafaro Reviewed the Above Answer

      Another great response! You show active problem-solving skills and a commitment to learning and growth. Good for you!

      Professional and User Answers Have Been Hidden

      Please upgrade to view

  • 21. How would you handle a situation where a colleague was being very difficult to work with?

      How to Answer

      In the team based atmosphere at Concur Technologies, departments with different skills and backgrounds can often see things from different points of view and these situations can cause some internal conflict between coworkers. With this question, your interviewer is looking to hear how you handle situations where you are working with someone that can be seen as difficult. To give them the sense that you are able to work through conflict in a professional and sensible manner, try to talk through how you handled a conflict at work previously in the past and highlight the interpersonal skills that you used to help make it a positive situation.

      User-Submitted Answer

      "In a previous job that I had I was working with a large group on a new product that we were about to launch for our clients. Everyone on the team was extremely upbeat and had positive things to say about the product and shared similar views, with the exception of one colleague. For some reason no matter how we delivered the views during our initial meeting, this individual did not want to listen to anyone else's point of view. I knew without the help of this colleague that our team will not be able to be productive, so I called them up immediately following our meeting, telling them how important their opinion was to myself and the group. I also shared that it is hard when working with large groups all the different points of view that we will have to listen to and accept and adapt to them, even if they are not 100% what we would have chosen completely. Thankfully after this conversation, this colleague not only accepted the team's point of view, they brought so much value to the rollout of the new product."

      Written by an Anonymous User

      Stephanie Cafaro

      Our Professional Interview Coach
      Stephanie Cafaro Reviewed the Above Answer

      This is an excellent response! You show a high level of problem-solving, self-awareness, and sensitivity to the needs of others. Although this colleague was clearly tricky to work with, you launched just the right approach in getting them to collaborate successfully.

      Professional and User Answers Have Been Hidden

      Please upgrade to view

  • 22. Would you say that you are a goal oriented on the job? What would I be able to do as your manager to help you achieve your goals if hired here at Concur Technologies?

      How to Answer

      At the heart of this question lies your interviewers desire to see what motivates you as a potential employee at Concur Technologies. Make it clear to your interviewer that you certainly are motivated by on the job goals and do this by using an example of a time where you were motivated by and achieved a goal. Then, think deeply about the type of manager that you like to work for in terms of goal setting and helping our achieve your goals. Let your interviewer know what type of management styles you appreciate the most while being open to any style.

      User-Submitted Answer

      "I have always been a goal-oriented person both professionally and personally. A recent goal that I set for myself at my current employer is that I was working on a Global Implementation and they had a total of 5 Phases to their Implementation plan they really wanted to be live before Thanksgiving, but our actual go-live date was not until 06/Dec/21. I made sure not to make any promises to my client on the go-live date and advised them that it was dependent on some last-minute deliverables from them in order for my back office at the partner agency to complete the setup by the time the client wanted. I outlined every item that was needed by the client and with an extremely aggressive timeline and when I needed it back by. The client must have really wanted to be live early because all deliverables were received earlier than expected, I reached out to all the necessary departments and had a few internal calls and we were able to get the client's site configured, testing done, and the site reviewed by the client, all before Thanksgiving, goal accomplished and one very happy client.

      I find by setting goals for myself, both short and long term, keeps me focused, driven, gives me the drive to work even harder to ensure my goals are met. Being a person who sets goals for myself, I feel that my excellent time management, planning, and organizational skills are what allow me to be so focused and driven to meet my goals.



      As my manager, if I am lucky enough to be hired back with Concur, you can definitely help me achieve my goals by setting short and long term goals with me. This will then hold me accountable not only by myself, but with you, my manager as well. As my manager, you can hopefully advise me what different learning courses that are available at Concur, to make me even better at my job then I am now and whenever there are any opportunities to volunteer to help out on the team, please count me in, I love participating in special projects or whatever the need may be."

      Written by an Anonymous User

      Stephanie Cafaro

      Our Professional Interview Coach
      Stephanie Cafaro Reviewed the Above Answer

      Excellent response! It is clear that you're highly driven but still appreciate the guidance and thought partnership of a manager. Your future employer will be lucky to have you!

      Professional and User Answers Have Been Hidden

      Please upgrade to view

  • 23. How do you measure the success of a data integration project?

      How to Answer

      Similar to evaluating any project, measuring the success and impact of any data integration project should rely on goals that were defined at the start of the project. In your answer, be sure that you speak about the consideration for the people involved in the project (i.e. customers, sales, IT, engineering) and how success was measured in their eyes. Another great point to touch on in your answer is using the SMART method for setting goals to assure that they are specific, measurable, attainable, relevant and time oriented.

      User-Submitted Answer

      "The way that I measure a successful data integration project is by doing my due diligence and planning upfront. I then create my Project Scope document to define what is expected of us by the client and have it signed off on by the key stakeholders and/or decision-makers, and this will have a project timeline that we are expected to meet on both sides. I also add any potential risks to the project to my risk document, that may come up during implementation and post and a mitigation game for those risks. Then I review all the different systems that are involved with the data, such as extraction, any system that receives the final data, and the consolidated input. You need to know if the process is manual or not, data security must be used for data integration. Then you are ready to do your design framework for the integration. You must have a good idea if the data is structured or not, its sources, the frequency of delivery, what format will the information be delivered, excel, etc. You need to know how will the data be processed and lastly testing must be done first, using sample input data to ensure mapping is done correctly before we map the live full file in a live environment, implement with live file to client. As you can see planning is crucial for the success of really any project."

      Written by an Anonymous User

      Stephanie Cafaro

      Our Professional Interview Coach
      Stephanie Cafaro Reviewed the Above Answer

      It's clear that you have a lot of knowledge in this area! My only suggestion for making this response more impactful is to "I: statements throughout (you switch to "you" statements which can weaken the response a bit.) Using "I" statements shows that you're confident and taking ownership of the response.

      Professional and User Answers Have Been Hidden

      Please upgrade to view

  • 24. Give an example of a time that you used a universal design practice in your work as a UI or UX designer. Why was it important to do this?

      How to Answer

      In the technology, software and mobile app fields today, accessibility is a huge topic. As a designer with Concur Technologies, you will be expected to help create products that are as accessible as possible to as many end users as possible. In this two part question, talk about why you feel that universal design is important in the work that you will be doing with Concur Technologies and then really sell your ability to do this by giving an example of a time you used a universal design in your previous work.

      User-Submitted Answer

      "The best example to share with you of how I have used universal design practice as a UX designer is when creating my company's SharePoint site. A UX Designers main goal is the user and ensuring that the user knows how to actually use the tools available to them on the SP site because just because I made it look good aesthetically to the eye with bright and bold colors when I was acting as the UI designer for the site, you have to make things simple and user-friendly as a UX designer or your hard work can be all for nothing, as the end-user audience you are working on a specific project are unable to comprehend the information that you shared, if it is too busy, etc.

      In today's world, it is extremely important to think of accessibility and usability for products that we design so that we do not single out any target audience. The more marketable our products are due to universal design practice, the more successful as an organization we will be at Concur."

      Written by an Anonymous User

      Stephanie Cafaro

      Our Professional Interview Coach
      Stephanie Cafaro Reviewed the Above Answer

      This is a great start, but I suggest including a few more specific examples from your experience in UX design. I suggest making the response feel a little more targeted and specific.

      Professional and User Answers Have Been Hidden

      Please upgrade to view

  • 25. In your mind, when is monkey testing the most effective in testing new software?

      How to Answer

      By utilizing random inputs to check the behavior of a program, monkey testing has its time and place in the software testing process. For this question, your interviewer is looking to hear that you have an understanding of the theory behind monkey testing and how you would look to put it to work at Concur Technologies to test their products.

      User-Submitted Answer

      "I have always found monkey testing most effective when I was doing a site review with the client of their new program that we just implemented and now we are showing the client all the different rules that have been put in place before they roll it out to their end-users. So what I tell the client is this call is to try and "break the system, sort of speak" and get any bugs out, if any before we go live in a week, and then get your end-users trained. The way I do this is by trying to break all the rules that the client put in place. An example would be to choose the most expensive airfare, pick a larger car size than what the company preferred size is and for hotel choose a 5 star and then see what happens at the end and see if we get any errors or if we are able to book the trip successfully. If we are Implementing an Invoice for example we want to show the client that the copy downs are working properly, from the header to the line item, if that is what was put in place, the vendor details are being captured correctly and any custom fields that we added on the header of the invoice are correct and the same for the line item, check that the expense codes all loaded properly for use and last but not least the approval workflow, we want to make sure that it is working properly before we roll this out because we do not want an Invoice approved automatically based on a dollar amount in error if there was another rule that we put into effect and then it extracts overnight and if the client uses a connector, it will feed into their ERP system and create more work than needed for the client."

      Written by an Anonymous User

      Stephanie Cafaro

      Our Professional Interview Coach
      Stephanie Cafaro Reviewed the Above Answer

      This is a thorough and well-crafted response! My only suggestion for improvement is to make the last two sentences a little shorter and more concise.

      Professional and User Answers Have Been Hidden

      Please upgrade to view

  • 26. What do you feel are the primary features and benefits of the Java programming language?

      How to Answer

      As a company that utilizes Java, Concur Technologies and your interviewer want to make sure that you have an understanding of the Java programming language and they do so by asking this question. Obviously a language packed with unique features, talk about the features that you can speak the most knowledgeably about and tie your direct experience to.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 27. What unique values can you bring to Concur Technologies in your user experience design skills?

      How to Answer

      While your interviewer has shown confidence in your technical abilities to succeed at Concur Technologies as a UX designer, this question is helping them gain insight into your ability to see the big picture in the work that you do. As you think about the unique personal values that you would bring to the role, try and paint a picture of your work tying to the end user and how you can help make it more productive, enjoyable and satisfying for them.

      User-Submitted Answer

      "The unique values that I bring to Concur for my user experience design skills are my ability to utilize my effective listening skills and my discussion capabilities to learn what the clients' requirements are to create unanimity. I also suggest product enhancements, improvement ideas, and my recommendations to the client when I see fit. I proactively ask that we have decision-makers invited to these calls, to avoid multiple calls reviewing the same content if possible, creating a positive and seamless customer experience."

      Written by an Anonymous User

      Stephanie Cafaro

      Our Professional Interview Coach
      Stephanie Cafaro Reviewed the Above Answer

      This is a thorough response that leaves your interviewer feeling confident in your approach. Good work!

      Professional and User Answers Have Been Hidden

      Please upgrade to view