CBP Mock Interview
Practice 35 CBP interview questions covering integrity, law enforcement scenarios, and border security protocols.
Question 17 of 35
Customs and Border Protection has a robust Diversity and Inclusion Strategic Plan designed to create an inclusive and engaged workforce. How do you plan to support these efforts?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Changing demographics and a global economy require an understanding of diversity and multiculturalism. To CBP, 'diversity and inclusion management is the ability of an organization to create an environment in which differences are valued and integrated into every part of an organization's operations and leveraged to improve performance.' Then, work to create a specific and tailored response in regard to the ways that you will support and encourage their efforts.
Diversity questions are one way a future employer can learn more about where you stand. Communicating cultural competence when answering questions about diversity is essential. CBP has put a lot of resources and effort into ensuring they fully embrace equal opportunity, diversity, and inclusion. Before your interview, take the time to review the Diversity and Inclusion Strategic Plan released by CBP. You can find this information on the CBP.gov website.
Customs and Border Protection has also provided Diversity FAQs to address a candidate's most frequently asked questions, such as what is the purpose of the plan, and what are the agency's overall diversity goals? Comb through their website for available documents and releases on diversity and inclusion.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I read a great deal about the CBP Diversity and Inclusion Program as well as the committee's four goals. First, CBP is looking to create a diverse, inclusive, and engaged workforce where diversity is fostered and valued. I will encourage this effort by wholeheartedly supporting my team members regardless of race, ethnicity, age, ability, language, gender, orientation, or religion. I will take every opportunity that I can to learn about other cultures through CBP educational forums and will embrace and appreciate those different from me. Lastly, I understand that CBP conducts community outreach activities in a variety of communities to educate and approach a diverse range of recruits, including unrepresented minority communities. I would like to be involved in those efforts as soon as possible."
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Anonymous Answer
Having worked in the east side of Detroit which is a community which is mostly black and some Arabic and also Lincoln Park which is the suburb south of Detroit which is a mixed community of white, black, and Hispanic residents, I am familiar with working with many different races, nationalities, and sexual orientations. I consider myself as an inclusive person and embrace working with those who are different than me.
Throughout my life, I have made many friendships with close to every race. I am proud of my diverse group of friends and also I am happy to hear that CBP works to make it a diverse work environment.
Cindy's Feedback
Good start. Can you expand by explaining how you'd support the efforts? Is there any past experience you can explain that shows how you promote inclusion?
Anonymous Answer
As a strong advocate for diversity and inclusion of all I will work tirelessly to be a face that people of all kinds look up to. I plan on being able to do this by taking advantage of the extensive trading that CBP offers on diversity and inclusion. After looking at CBP's website on these matters I am very happy to see the efforts put forth by the agency to do so. As a CBP officer dealing with people from all over the world is critically important, in order to make people feel as comfortable as possible.
Marcie's Feedback
It's great that you recognize the importance of inclusivity and diversity. Can you mention a time when you worked or learned in a diverse environment? Don't forget to mention why this was valuable to you - did you, for example, learn from the different perspectives and ideas that you were exposed to? Remember that diversity can include education levels, religious beliefs, genders, disabilities, and ages, in addition to races, sexual orientations, and ethnicities.
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