CBP Mock Interview
Practice 35 CBP interview questions covering integrity, law enforcement scenarios, and border security protocols.
Question 14 of 35
Every CBP employee is required to disclose misconduct immediately. How would you approach reporting the actions of others?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Inside of the Customs and Border Protection Standards of Conduct, it clearly states that 'every CBP employee is required to report allegations of misconduct immediately.' There are a variety of approaches to reporting misconduct, including by phone, email, or writing to Internal Affairs or Homeland Security. Take the time to review the Standards of Conduct so that you are fully prepared to discuss how you would correctly handle an issue of misconduct.
If you have a specific example of a time when you faced this situation, provide your story example using the STAR method (Situation, Task, Action, Result). Using this framework will help you to provide a well-organized and engaging response. Otherwise, offer a hypothetical example outlining the fact that you would follow CBP protocol to the letter.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"If I were to suspect or witness employee misconduct, I would report the issue at once. My first step would be to notify my immediate supervisor. If this person were not available, I would take my concern up the chain of command. If those steps were not available, I am aware that CBP has a hotline specifically for this purpose. I also have the ability to email or write Internal Affairs or Homeland Security, depending on the severity of the infraction. Rest assured, I would take any concern seriously and will do my part to ensure CBP maintains its vow of integrity, vigilance, and service to the country."
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Anonymous Answer
If I were to witness or suspect misconduct by another employee. I would report it to my immediate supervisor. If they are not available, then I would notify another supervisor.
Cindy's Feedback
Good. The question seeks information about how you'd report it and whether you'd report it, so a straightforward reply covers both.
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