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James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.
Like most car dealerships, sales consultants must be comfortable with phone skills. Not everyone likes to cold call, but it's still a very effective way of selling and ensuring that you are top of mind for customer purchases. Assure the interviewer that you understand the importance of follow-up sales calls in the automotive industry.

James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.
"I have a lot of experience in cold and warm calling. Many of my sales have come from great follow-up habits. I will also call previous buyers to up-sell on our maintenance services and ask for referrals. I find that it's a wonderful way to stay connected with my customers.."

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Very comfortable with talking to people, I have a great understanding of communicating with all ethnicities, and have the utmost respect for all religious/none religious people, I am a friend who will socialise with strangers on a train or a bus, and I love to speak with new people.

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Written by James McMechan
28 Questions & Answers • BMW Group

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