Would you describe yourself as a more structured person, or someone who is more flexible?
Despite the best of training, customers do not always follow our scripts. The car dealership will need you to stay flexible when dealing with customers. The interviewer needs to know that you are willing to adapt to new situations and meet and greet each guest. Share with the hiring manager that you recognize the need to think fast and adapt to where your customer happens to be in the buying process. Be positive about maintaining a balance between structure and flexibility.
"I like to structure my day with a plan of action early in the morning, but I know that this plan often gets interrupted by customers and other things, so I try to stay flexible. Guests do not like to be kept waiting, so I am always willing to set aside a task I am in the middle of to give the client my undivided attention. Follow-up phone calls can wait, especially if a guest is right there in front of you."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
I would describe myself as someone who is more structured. I like to plan ahead, stay organized, and follow a routine.
Jaymie's Feedback
You're off to a good start! It's great to answer honestly, just be sure to reassure the interviewer that you can be flexible and agile when necessary as well to show you possess a balance of both.
