How to Answer: How do you respond in a crisis? Do you have crisis-management training?
Advice and answer examples written specifically for a Youth Worker job interview.
14. How do you respond in a crisis? Do you have crisis-management training?
What You Need to Know
The interviewer wants to know that you come prepared to deal with a crisis. As a Youth Worker, the dilemma you encounter could be anything from violent language to destructive behavior towards others, or even medical emergencies.
Review the training you have received and discuss how you have dealt with crises in the past. If you have limited experience with crisis management, do some research to find out more about the demographic you will be serving and the types of situations you might encounter in this role.
Written by Rachelle Enns on May 21st, 2013
Entry Level Example
"This training was a part of my diploma in Leadership, my diploma in Counseling, and my certificate in Addictions. I have worked in many situations where a crisis arises. I respond very well to critical situations, and work diligently to find ways to help people feel safe in a crisis. Crisis management is something that I excel at, and it's a skill that I have worked hard to develop. There are always things I can do better, but if everyone ends up safe, I consider the crisis handled."
Written by Kevin Downey on December 9th, 2022
Experienced Example
"I do have crisis-management training, and also completed emergency response courses when I worked as an Emergency Services Coordinator. Each emergency or dilemma presents different roadblocks, and you have to handle each crisis as a unique situation. It's now second nature to me. I react quickly and with authority when a crisis hits. Stay calm, maintain the lead, and keep the lines of communication open with all parties involved until the situation is under control."
Written by Kevin Downey on December 9th, 2022
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