MockQuestions

Volunteer Interview Questions

To help you prepare for your Volunteer interview, here are 25 interview questions and answer examples.

Volunteer was written by and updated on February 14th, 2018. Learn more here.

Question 1 of 25

What is your greatest strength? How does it help you as a volunteer?

How to Answer

The interviewer wants to get to know you more to ensure you are a good fit. Think to the consistent compliments that you receive from your co-workers or previous managers. These are likely your biggest strengths!

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25 Volunteer Interview Questions & Answers

  • 1. What is your greatest strength? How does it help you as a volunteer?

      How to Answer

      The interviewer wants to get to know you more to ensure you are a good fit. Think to the consistent compliments that you receive from your co-workers or previous managers. These are likely your biggest strengths!

      Entry Level

      "My greatest strength is giving to others. This comes in handy in my volunteer work because I will always find the resources needed to support the organization for which I volunteer."

      Written by Rachelle Enns

      1st Answer Example

      "I am disciplined. I work hard and stay focused on the task at hand. My consistency makes me reliable and gives others confidence in me."

      Experienced

      "I am very resourceful! When working with non-profit organizations, this is an especially helpful skill. I know how to budget, cut costs, and stretch resources."

      Written by Rachelle Enns

  • 2. Where did you find out about our volunteer program?

      How to Answer

      The interviewer would like to know what methods and resources you used to search for volunteer opportunities so they can determine which of their methods is working best. You can expand your answer to include any other exposure you have had to the organization.

      Entry Level

      "Word of mouth is the most powerful form of advertising! I was referred by a friend that works as a Volunteer Coordinator for you. We worked together many years back."

      Written by Rachelle Enns

      1st Answer Example

      "I initially saw your posting on LinkedIn. However, I have been exposed to your organization many times before through your radio commercials and advertisements on Facebook."

      Experienced

      "I heard your CEO speak at a networking event and the organization sounded like a perfect fit, so I've been keeping my eye open for a volunteer opportunity here."

      Written by Rachelle Enns

  • 3. Our volunteers need to sign a non-disclosure agreement. Have you ever broken a confidentiality agreement?

      How to Answer

      Companies will have confidentiality agreements for a variety of reasons. These could be to protect their trade secrets or to ensure that you do not bring clients over on the occasion that you leave their company. Talk to the interviewer about your thoughts on confidentiality agreements.

      Entry Level

      "No. I have only once had a confidentiality agreement and had no problem adhering to it."

      Written by Rachelle Enns

      1st Answer Example

      "I never have, to my knowledge, broken a confidentiality agreement. Despite my reasons for leaving a position, I would never choose to hurt a previous employer in any way."

      Experienced

      "Confidentiality agreements are necessary and important to protect an organization. I understand the need for confidentiality and take those factors very seriously. I have never broken the trust of my employer."

      Written by Rachelle Enns

  • 4. How would your current co-workers describe your attention to detail?

      How to Answer

      It is always best to support your reply with a real-life example. Talk to the interviewer about your level of attentiveness when it comes to details on the job.

      Entry Level

      "My attention to detail is a point that I have been working on a lot this past year. I am meticulous but, in the past, have pushed my documentation back a little bit. It's something I am conscious of and continually working on."

      Written by Rachelle Enns

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  • 5. We want our volunteers to come to us with creative ideas. Tell me about a time when you took a creative approach to solving a problem.

      How to Answer

      The interviewer wants to see that you are capable of creative solutions to everyday problems. Think of a time when you had an unexpected suggestion in the workplace. Non-profit organizations love to hire candidates who are innovative, and able to implement their ideas. Focus more on your creative approach, rather than the problem itself.

      Entry Level

      "Creativity is the best way to solve problems. Two associates were having trouble understanding the work that the other one did, and this was impacting the overall group. I pitched that the two individuals switch roles for two weeks to better understand their impact on the organization's success. They both came out of the experience having felt a new appreciation for another's job, and now they are cross-trained too!"

      Written by Rachelle Enns

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  • 6. Our organization sees a great deal of social and economic diversity. When have you worked with a diverse group of people?

      How to Answer

      The interviewer would like to know that you are accustomed to working with a broad range of people. Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity.

      Entry Level

      "In my current role, I work alongside cross-functional teams regularly. Together, we are very effective."

      Written by Rachelle Enns

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  • 7. What do you know about our organization's culture?

      How to Answer

      Culture and fit is a significant factor to an interviewer and interviewee alike. Assure the interviewer that you have put thought, research, and consideration into how the culture at this non-profit will be a fit for you.

      Entry Level

      "I read many positive reviews online about your organization and culture. You offer great incentives to keep people motivated, and it seems to be the type of fast-paced environment that values innovation and performance. My type of place!"

      Written by Rachelle Enns

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  • 8. Would you say you are a better verbal or written communicator?

      How to Answer

      In which manner do you prefer to communicate - written or verbal? Discuss your preference with the interviewer and support your answer.

      Entry Level

      "I do not lean one way or another when it comes to verbal or written communication. Both are equally important to me. If I have to choose just one, I will choose written communication as one can always look back on written communication for reference."

      Written by Rachelle Enns

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  • 9. We encourage our volunteers to come to us with cost-saving ideas. Tell me about an idea you implemented at your last job.

      How to Answer

      Non-profit organizations are looking for multi-talented volunteers. The interviewer would like to know if you are the type of volunteer who would be proactive if you noticed room for change. Think of some ways you have made an impact at work. When you see something that could be improved, do you take action? Provide an example that shows you have a high level of engagement, and the required confidence to recommend a change.

      Entry Level

      "In my previous role, I was responsible for merchandising our department's floor. I decided it would be more cohesive to also collaborate with the surrounding departments, and pitched the idea to the other managers and staff. They loved it, so I was responsible for leading a team to collaborate on a bi-weekly theme and work together to develop and execute that vision."

      Written by Rachelle Enns

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  • 10. We greatly appreciate our volunteers. How do you like to be recognized for your accomplishments?

      How to Answer

      We all like to be recognized in some way for our accomplishments. Share with the interviewer how you would want to be known for your hard work.

      Entry Level

      "I am very simple. I do not require any formal recognition, but kind words from my supervisor will keep me motivated and working hard."

      Written by Rachelle Enns

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  • 11. Tell me about your work history and how it relates to your work here as a volunteer.

      How to Answer

      The interviewer wants you to bring your resume to life for them. If you have worked several different jobs, focus on the ones that pertain to this role. Think about ways you can transfer the skills from previous jobs and apply them to this volunteer position.

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  • 12. What do you do during your free time?

      How to Answer

      The interviewer wants to see if you are a good culture fit. Would you go out for drinks with the team after work? Would you want to play ultimate frisbee for a team activity? Share an answer that shows you are a team player.

      You are interviewing for a volunteer position, so be sure to show how passionate you are about helping others. Keep your answer simple. They don't need to know everything you like to do on the weekends or evenings, but if there is something you think is worth sharing, that might spark the interest of the interviewer, do share. Be interesting and memorable.

      Entry Level

      "When I am not working or volunteering, I am usually found reading. I value self-improvement and spent a great deal of time reading a variety of materials and listening to podcasts."

      Written by Rachelle Enns

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  • 13. What is your greatest weakness? What are you doing to improve it?

      How to Answer

      The interviewer wants to see if you the have self-awareness required to understand your weaknesses. Knowing the areas in which you can improve, is a sign of maturity. Share something that you have taken the time to reflect on. Maybe you made a mistake by moving too quickly through a project, and not paying attention to detail. Whatever it may be, show your ability to adapt and change from the mistakes or behaviors that didn't serve you in the past.

      Entry Level

      "My greatest weakness is caring too much about the small details. It can be easy to care a great deal about the minute details. I have worked on this by ensuring that I remind myself of the big picture."

      Written by Rachelle Enns

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  • 14. Why do you want to be a volunteer in our organization?

      How to Answer

      Share what you know about the organization and the aspects of the role that you're most excited about. Enthusiasm, based on knowledge, will go a long way. This is a chance to 'wow' the interviewer.

      Discuss what your underlying motivation is. If you need volunteer hours to get into a college or graduate program, tell them about the program and share how it relates to their organization. They aren't just looking for passion; they want to know you are invested in their cause!

      Entry Level

      "Your mission is to deliver resources and make a difference in the lives of those underserved. I cannot think of a better cause to be a part of, and I'm excited about the opportunity to be on your team!"

      Written by Rachelle Enns

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  • 15. What are your expectations for this volunteer position?

      How to Answer

      Do your research before meeting with this organization. How much do you know about the opportunity? The interviewer wants to know if this volunteer role will meet your needs, as well as theirs. You can also ask questions if there is anything you're not clear about.

      Entry Level

      "I expect to make a difference in the community and come across meaningful experiences with fellow volunteers or those we are giving to. I also expect to put in hard work, and I am excited to do so!"

      Written by Rachelle Enns

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  • 16. Being a volunteer, have you ever felt your work went unappreciated?

      How to Answer

      You can be honest here. If you have found this to be a true statement, explain the circumstances and why you felt that way. It is likely that, at some point, you may feel unappreciated, so the interviewer wants to know how you will respond to feelings like that.

      Entry Level

      "I don't necessarily look for appreciation so I would say that I have never noticed any blatant un-appreciation in past volunteer work. I do what I do for others. Not for the recognition."

      Written by Rachelle Enns

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  • 17. What kind of people do you most enjoy working with?

      How to Answer

      The interviewer wants to know how you will fit into their team. It is important to share that you can work well with most people, but also you know what kinds of people motivate you and make the work environment a better experience. Stay away from discussing people whom you dislike working with.

      Think of a few traits that co-workers should have, and include that in your answer. Such as, motivated to succeed, enjoys collaborating with others, and passionate about their careers.

      Entry Level

      "I love working with like-minded people! This includes those with a great amount of energy and ambition to make the world a better place."

      Written by Rachelle Enns

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  • 18. What keeps you motivated on the tough days?

      How to Answer

      The interviewer wants to know how they can motivate you during the tougher days. Do you need words of appreciation? Public accolades? A pat on the back? What keeps you going when things get rough? This would be a great time to share how serving others is a motivation in itself. The interviewer is looking for qualities they want to see in a member of their team. Service, interaction with the people you're serving, having fun with your team... those are all excellent examples.

      Entry Level

      "I am internally motivated. When I feel like my time and energy is making a positive difference, it makes me want to keep going."

      Written by Rachelle Enns

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  • 19. Do others view you as a role model?

      How to Answer

      The interviewer wants to know if you are a leader and if others see you that way as well. Talk about initiatives and accomplishments, your key personality traits, or your presence within your community.

      Entry Level

      "I hope to be seen as a role model because I strive to be a strong example in everything that I do. One way I position my self as a role model is to be the first to try new things, and take a chance on myself and others."

      Written by Rachelle Enns

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  • 20. What skills and qualifications do you have that will help you as a volunteer?

      How to Answer

      Now is your time to show off! Highlight the best parts of your background. This is a chance to sell yourself and explain why you are the best fit for this position. Be specific and share your strengths. If there are particular skills necessary for the role, be sure to mention if you have those.

      Entry Level

      "Here is a list of skills that a volunteer should have:

      - Timeliness
      - Leadership
      - Professional
      - Reliable
      - Compassionate
      - Diverse"

      Written by Rachelle Enns

      User-Submitted Answer

      "Flexible and adaptable to others' needs, should be compassionate, be a good listener, and am committed to my cause."

      Written by an Anonymous User

      Stephanie Cafaro

      Our Professional Interview Coach
      Stephanie Cafaro Reviewed the Above Answer

      These are all excellent qualities to have as a volunteer! To make your response even stronger, I suggest including a specific example or two. For example: can you share a recent situation where you showed compassion and active listening? What was the situation? What was the outcome?

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  • 21. How much time would you like spend in a volunteer role?

      How to Answer

      The interviewer would like to know the extent of your commitment. Make sure you know your schedule before answering this question. Consider asking them a question to clarify their needs before you let them know what you can offer.

      Entry Level

      "That is a great question! I would like to volunteer as much as I can. How much time are you looking for a volunteer?"

      Written by Rachelle Enns

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  • 22. Which organizations are you currently involved with?

      How to Answer

      What are you doing to give back to your community? If you're not currently involved in an organization, share how you are making a positive impact in your community or your family.

      Entry Level

      "If you're not involved in an organization, consider this, "I started a book club with my friends. Every month we choose a book that teaches us more about the world we live in. It has been a great way to build community and learn about different cultures."

      Written by Rachelle Enns

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  • 23. Why do you like helping others?

      How to Answer

      The interviewer wants to know what drives you to help others. This question is a further test, by the interviewer, to convince themselves that you have a passion behind your volunteering ambitions.

      Interviewers are trying to avoid picking candidates from the crowd of people who say, 'Well my Mom told me I should help volunteer...' or 'I heard this is a great place to make friends.' Sure making friends is great, but most would instead choose a candidate that volunteers because they are passionate about what the organization provides to the community.

      Entry Level

      "I love helping others, especially the elderly because there is a great joy in being a servant for those in need. Your organization helps the people who I care most about, and I would love to be a part of it."

      Written by Rachelle Enns

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  • 24. What has been your most rewarding volunteer experience?

      How to Answer

      Explain your answer by sharing what was rewarding about your most memorable volunteer experience. Discuss the upside of volunteering. Tell a great story, and even pull some heartstrings if necessary.

      Entry Level

      "For me, it's the small wins when you help people. I like to put a smile on the face of a stranger by buying their coffee, or giving them my spare change when I walk by. Helping the community doesn't always have to come in the form of an organized effort, or grand gesture."

      Written by Rachelle Enns

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  • 25. What volunteer work have you done in the past?

      How to Answer

      This question is pretty straightforward. What work have you done that makes you qualified for this volunteer role? Talk about what you have learned, and which skills you are prepared to bring to this organization.

      Entry Level

      "I do not have recent volunteer experience; however, I have worked as a caregiver in the past. My client was suffering from Alzheimer's, which was a challenge, but I enjoyed problem-solving and learned different ways of handling challenging situations. It forced me to think outside of the box, and I like those kinds of challenges."

      Written by Rachelle Enns

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