Social Service Manager Interview Questions

30 Questions and Answers by

Shelley Story is a coach and higher education administrator with 25 years of experience. She has designed multi-day, on-site interview processes and has conducted thousands of interviews and mock interviews with college students and recent grads.

Social Service Manager was updated on January 19th, 2022. Learn more here.

Question 1 of 30

How would you describe your typical role on a team?

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List of 30 Social Service Manager Interview Questions & Answers

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  1. 1.

    How would you describe your typical role on a team?

  2. 2.

    How do you approach training new staff and ensuring that continuing staff are provided with ongoing opportunities for professional development?

  3. 3.

    Tell me about an especially effective community program you initiated or led. What made it successful?

  4. 4.

    Tell me about your communication style.

  5. 5.

    What is one area in which you'd like to improve professionally? What steps might you take to improve?

  6. 6.

    Tell me about a time you successfully adapted to a culturally different environment.

  7. 7.

    Explain how you approach managing volunteers differently from managing employees.

  8. 8.

    Have you had to discipline an employee or fire an employee? How did you handle that situation?

  9. 9.

    Describe a situation in which you were able to strengthen a relationship by communicating effectively. What made your communication effective?

  10. 10.

    What experience do you have setting program eligibility requirements?

  11. 11.

    In general, how would you go about marketing a community program that is underutilized?

  12. 12.

    Why did you choose to pursue a career as a social service manager?

  13. 13.

    How do you evaluate competing priorities when budgets are limited?

  14. 14.

    Tell me about your supervisory style.

  15. 15.

    Describe a time you came up with a creative solution to a problem in your past work.

  16. 16.

    Why are you the best candidate for this position?

  17. 17.

    What is your experience with direct client support?

  18. 18.

    What experience do you have developing and implementing policy?

  19. 19.

    Tell me about your experience with inter-agency collaboration.

  20. 20.

    Describe a situation in which you had a positive influence on your team's work.

  21. 21.

    How would you handle a situation in which your senior management or board of directors asked for an outcome that you believed to be impossible to accomplish, given the resources available?

  22. 22.

    How do you manage stress in your daily work? How do you manage employees who are negatively affected by stress?

  23. 23.

    On which skills do you rely most in your work as a social service manager?

  24. 24.

    Have you ever made the decision to cut a program? What was the reason, and what was the result?

  25. 25.

    How do you get the community involved in the programs your team creates?

  26. 26.

    Tell me about your leadership skills. What kind of leader would your current employees or colleagues say you are?

  27. 27.

    What factors do you consider when making hiring decisions?

  28. 28.

    If hired for this position, how would you approach the first three months on the job?

  29. 29.

    Describe a team experience you found rewarding.

  30. 30.

    What marketing techniques should be considered when introducing a new program or service to the community?