Master 30 Social Service Manager interview questions covering program oversight, crisis intervention, and community partnerships.
Question 26 of 30
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Shelley Story is a coach and higher education administrator with 25 years of experience. She has designed multi-day, on-site interview processes and has conducted thousands of interviews and mock interviews with college students and recent grads.
The interviewer wants to know how you will approach leading a team and supervising the individuals on that team. Current employees who will report to you will have varying needs from you as a supervisor. The interviewer wants to determine if you can meet those needs.

Shelley Story is a coach and higher education administrator with 25 years of experience. She has designed multi-day, on-site interview processes and has conducted thousands of interviews and mock interviews with college students and recent grads.
Don't say that you have a different supervisory style for each employee to suit their preferences. That does not provide a consistent or equitable experience for your employees. If you are not sure how to describe your supervisory style, spend some time thinking about it and ask those you supervise how they would describe you.

Shelley Story is a coach and higher education administrator with 25 years of experience. She has designed multi-day, on-site interview processes and has conducted thousands of interviews and mock interviews with college students and recent grads.
"I like to provide a pretty high degree of structure for my employees with lots of room for communication and flexibility within that structure. For example, I hold team meetings every other week, and in the off weeks, I meet with each employee one on one. Sometimes there isn't much to discuss in the one-on-one meetings, but we never cancel them, so that the structure is in place. I also make a practice of observing my employees in client-facing settings at least twice a year and providing direct feedback following those observations."

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Written by Shelley Story
30 Questions & Answers • Social Service Manager

By Shelley

By Shelley