Master 30 Social Service Manager interview questions covering program oversight, crisis intervention, and community partnerships.
Question 25 of 30
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Shelley Story is a coach and higher education administrator with 25 years of experience. She has designed multi-day, on-site interview processes and has conducted thousands of interviews and mock interviews with college students and recent grads.
Supervising well begins with training well. The interviewer wants to know how you will help new employees start with the right tools and resources for success. Continuing employees can stay happy and motivated with access to ongoing training and development, and the interviewer will want to know your plan for providing those kinds of opportunities.

Shelley Story is a coach and higher education administrator with 25 years of experience. She has designed multi-day, on-site interview processes and has conducted thousands of interviews and mock interviews with college students and recent grads.
Don't presume that the organization already has training or professional development built-in. While there may be some structure, this question provides an opportunity for you to explain how you will welcome and prepare new staff specifically to your team and how you will invest in ongoing staff and make them feel valued.

Shelley Story is a coach and higher education administrator with 25 years of experience. She has designed multi-day, on-site interview processes and has conducted thousands of interviews and mock interviews with college students and recent grads.
"I like to bring new staff on with an orientation to the organization and the job in the first week, possibly including shadowing an experienced team member. That also gives the more experienced employee a chance for some professional growth. I set up a schedule of frequent check-ins and short lessons for new staff in their first few weeks. I don't believe it's effective to teach them 'everything they need to know' all at once because that can be information overload. I've also had more success with training sticking when new staff has the chance to apply what they've learned soon after the training."

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Written by Shelley Story
30 Questions & Answers • Social Service Manager

By Shelley

By Shelley