How do you best learn? What is the best way to train you?
"In school, I best learn from books and resource-based training. I am a strong researcher, and when left on my own to study a subject or a new concept, I can independently map out my thoughts and retain the new information. With that said, I also greatly value the opportunity to jump into a situation and learn by doing."
"I have attended many external sales training through my sales career and have also received one-on-one mentorship opportunities with those more experienced than me, with proven career successes. When exposed to field training and mentorship opportunities, my understanding of the situation or subject soars."
Hiring, onboarding, and training is a costly, laborious process, so the interviewer wants to know that they'll be able to meet your needs for training within the parameters they have already set up as a company. There's no real 'right' answer here. Share how you prefer to learn and make it clear that you are adaptable and are willing to put in the hard work to be successful.
Some methods of training include:
- Field training
- Sales theories and simulations
- Book and resource-based training
- One-on-one training
- Group training
- Classroom-based training
- A third party, or external training
- Script training
- Roleplay
- Mentor-based training
"I best learn through a combination of reading material and video resources, with opportunities to apply what I have learned, in real time. I have had opportunities in the past where my training included role plays and scripts, which was very helpful. Could you share with me more about your training process here?"
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
I learn best through the didactic presentation with repeated practice. I am a very quick learner and can watch an expert model a message or behavior, practice it on my own with my own spin, and be successful quickly in delivery. I work best independently as well as part of workshops with teammates, having someone to hold me accountable for continued improvement.
Marcie's Feedback
Great! Since didactic is not a common word, perhaps include some clarification by also mentioning your preference of lectures and/or large group discussions? You've done a great job of explaining how you learn best. Can you think of an example to include here as well of a time when you were quickly and successfully trained? This will help make your response more memorable to the interviewer.
Anonymous Answer
I am someone to learns from my mistakes. I believe experience teaches you many things, for example when I started at Michael Kors I was very rejection-sensitive, however, my supervisor told me it was ok to receive no as an answer and explained to me this is going to teach you. Then later on, I realized what she meant was to learn from the customer what is bothering them or maybe why they don't want to buy from me.
Jaymie's Feedback
Hands-on experience is a great way to learn and it's great to share that you can learn from your mistakes and not dwell on them, as you did in your response.
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