QUESTION 29 OF 43

Have you ever discontinued service with a vendor or contractor? How did it go?

Be honest with the interviewer sharing if you have ever discontinued service with a vendor or contractor. If you have discontinued a service, share which service you discontinued. Next, share that you discontinued the service because there was a better option available for the property. Finally, discuss how it went when you discontinued the service, mentioning if the vendor or contractor tried to provide additional incentives to keep you as a customer.

"I did end up discontinuing service from a snow removal company. They were never quick to remove snow from my shopping center's parking lot and I was always getting calls from my tenants about it. The company was also never quick to return my calls, so I did some research and found a new company. It was no big deal to end service with them. I was honest about my disappointment, but probably due to their busy schedule, they did not try too hard to keep me as a client. I moved on to a more competent company that I can depend on."

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Anonymous Answer

Yes, it was with our landscape company last year. I explained why and we parted on good terms.

Stephanie's Feedback

It's great that you have experience in this area since discontinuing services can be tricky at times. Glad you were able to leave things on good terms!

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Property Manager Mock Interview

Have you ever discontinued service with a vendor or contractor? How did it go?

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43 Property Manager Interview Questions & Answers