Property Manager Mock Interview
Master 43 Property Manager interview questions covering tenant relations, maintenance coordination, and lease management.
Question 18 of 43
Has there been an occasion when you refused to bow to a customer's pressure to 'bend the rules'?
Example Answer
How to Answer
Example Answer 2
Community Answers
Audra Kresinske is an educator with over 7 years experience teaching English and employment readiness skills.
"No, I've never bent the rules for anyone. It's important that the tenant understands that the rules are not negotiable. Once word gets around that the rules were bent in that tenant's favor, other tenants will start asking for exceptions as well, and soon enough you'll have chaos. If enough tenants start complaining about the way the building is run, I would of course look into the matter. But for the most part, the rules need to be enforced consistently for everyone's benefit."
Ryan Brown created and launched MockQuestions in 2008.
The simplest answer here is 'no!'. The interviewer needs to hear that you are an ethical person and always follow the rules with customers. You should not be willing to ever break a company policy or rule to appease a tenant. Simply tell the interviewer that you have not bent the rules due to pressure from a customer. Next, share that you have an ethical responsibility to uphold the company standards, and you intend to continue doing just that!
Ryan Brown created and launched MockQuestions in 2008.
"No, I have never bent the rules for a tenant. I am committed to upholding all company rules and policies and I would not make an exception to appease a tenant. Rules, policies, laws, and ordinances are put into place to protect tenants, customers, and all parties involved. These must be upheld to ensure everyone's safety and fairness amongst tenants."
Interview Coach
Jaymie
A real coach, not AI. I read every answer myself and write back with personalized feedback.
Typically responds within 24 hours.
0 - Character Count
Unlock All 43 Property Manager Questions
Unlock expert responses for maintenance scenarios, tenant conflicts, and budget questions.
Get StartedJump to Question