Share an experience when you counseled a patient and their family members and helped them overcome a challenging situation.

Focus on a recent example of a time you counseled a patient and helped them overcome a challenging situation. The interviewer wants to see how you speak with your patients and help them make difficult decisions. They want to hear that you are patient, compassionate, and good at coming up with solutions for your patients.

When responding to this question, avoid being vague. If you do not explain in detail how you counsel patients and help them overcome challenging situations, the interviewer will not be able to gauge your communication or problem-solving skills.

"I recently counseled a patient who was having difficulty deciding what funeral arrangements he wanted upon his death. My patient wanted to be buried next to his wife, but his family wanted him cremated so they could keep his ashes. I advised my patient to do what he felt was the most important and what would make him happy in the end. I helped explain his wishes to his family and why it was important for their father to be buried next to their mother. I counseled the family and told them they could visit their father and mother together at the cemetery, and they agreed it was up to their father to do what he felt was best."