Practice 30 DWP Work Coach interview questions covering welfare support, claimant engagement, and public service values.
Question 28 of 30
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Experienced
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"Any time I start something new, I check in to make sure I am delivering satisfactorily. I am driven to succeed, so I can be over communicative to ensure I am over delivering. Once I feel I've gotten the hang of something, and it is clear I am meeting expectations, then I will reduce the frequency of my check-ins where I ask for feedback."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"My old mentor at work used to repeat over and over again that I am in charge of my own development. So I took that to heart and made a habit of regularly checking in once a month to determine my growth opportunities and better ascertain my strengths. Now I do it in a less pestering way. I check in with my peers and my teams to make sure I am providing, for my part, a positive working experience. Sometimes I am offered feedback, mostly I am offered appreciation. But my primary aim is to ensure everyone is engaged."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Your interviewer is trying to assess your emotional intelligence and how you respond to feedback. How you answer will inform them of whether you respond defensively and feel victimized, or whether you learn from what it offers. Additionally, how you answer could inform them of whether you wait for feedback to come to you, or if you are truly taking charge of your professional development and proactively seeking out feedback on a consistent basis.

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Here are several statements on the expectations of those serving in the civil service; "Identify gaps in your skills and knowledge and make plans of how to develop these. Take time to achieve development objectives. Listen to and act on feedback from colleagues to find areas you can develop. Share knowledge and skills learnt with colleagues to contribute to the learning and development of the whole team. Regularly review own and team's work and take the initiative to suggest ideas to make improvements. Give feedback on changes in a constructive manner. Take a positive, open approach to the possibility of change and encourage others to do the same. Help others to understand changes and the reasons they are being put in place. Identify and act on the effects changes are having on your role and that of the team. Look for ways to use technology to achieve efficient and effective results. Consider accessibility needs of the diverse range of end users."

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Jaymie
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Anonymous Answer
When I first started doing projects on a course I was doing, I felt unsure about some aspects of the academic writing style. I would message my tutor to check it and ask for feedback. I would feel better knowing I was on track and any feedback was an opportunity to learn. As I progressed and became more confident I felt I didn’t need the reassurance as much.

Jaymie's Feedback
Excellent! Interviewers want to know that you are open-minded when it comes to feedback and that you use that information to grow and develop. Great example.
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Written by Kevin Downey
30 Questions & Answers • DWP Work Coach

By Kevin

By Kevin