"I am a people person, and I enjoy learning about others and hearing them share their unique experiences and perspectives. So I just ask questions and listen with earnest interest. If I am engaging with someone more reserved, I feel as if more often than not that relationship is a bartering one. So I'll share something relatable first, then open things up for them to share if they want. This typically helps me earn the trust of those who are less trusting. But actions speak louder than words, and I typically earn the respect of others by showcasing my work ethic, integrity, and positive attitude."

This question tests how adept you are at building relationships in the workplace, whether with your coworkers or with your customers. Typically, when onboarding with a new company, the first thirty days are spent learning the ropes and building relations within your teams. It can also include building a strong foundation with your clients as well. One of the core responsibilities of a DWP Work Coach is "Building positive relationships with customers that encourages, motivates and builds trust." So before your interview, examine how you've gone about accomplishing this in the past, and try to break it down into relatable terms so you can adequately communicate your methods for relationship building.