Tell me about a time you had to perform research and gather information to make a decision?

"As a supervisor in my last role, we were actively hiring, and I received an application from someone and interviewed them on the spot. During the interview, there were several bits that caught my attention, and although they answered many of their questions in a manner that made them seem rather appealing as a candidate, I just felt as if something was missing. So I thanked them for their time, and later that day looked them up online and explored their social media profile, and what I found was contradictory to everything they presented themselves as in person. Considering that anyone who works for the company is a representative of the organisation, their online presence did not present well, and I opted for a more qualified candidate."

Your interviewer is curious how adept you are to being resourceful and thinking outside of the box when need be. As they've reiterated, no two days will be the same on job, so you'll you are guaranteed to face new situations and challenges on a consistent basis, and how you answer this question will inform your interview how adeptly you will navigate this territory. As they state on their website, "Seeing the Big Picture: Understand what your responsibilities are and how these contribute to the priorities of your team. Consider the varied impact your work could have on individuals with different needs and from other backgrounds. Gather information from both inside and outside of the organisation to inform your area of work. "