Practice 30 Continuous Improvement Engineer interview questions covering Lean, Six Sigma, and process optimization.
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When considering a career in CI, it is important to remember that this is a softer discipline than many other areas of engineering. A successful CI engineer has to engage people and work with teams to develop solutions that the people will buy in to. Often, the human aspects of a solution are just as important as the technical aspects. This question is an attempt to measure a candidates understanding of this. A good answer should focus on explaining how the candidate is an expert at engaging others and listening to their feedback to solve problems. This is not the time for the candidate to harp on their own ideas, but rather to explain how they can facilitate improvement through team engagement.
"At my last job there was a team-member who came to me with a problem they were having with creating delivery pick sheets. After discussing the issue in more detail, I understood that the problem was due to a cumbersome process that required the team-member to manually transcribe order numbers from a spreadsheet to a paper sheet. I met with the department manager and proposed that we make a spreadsheet to automate this process and streamline the pick sheet creation. The manager agreed, so I created and implemented a sheet that eliminated the requirement to manually transcribe information. After implementation the team members were much happier and pick sheet accuracy improved by 15%"

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