After you have implemented a change to a job, you have a particular team-member who refuses to adhere to the change. How do you handle this?

Changing a person's habits can be very difficult, especially if it is something they have grown accustomed to over a long period of time. With that being said, once a change is implemented in an organization, it is an expectation that it will be adhered to by the entire team. CI engineers are often responsible for implementing changes but do not have direct supervisory responsibility for the team that must adhere to the change. This can put the engineer in a tricky spot, as their main means of changing behavior is through influence rather than direction.

The answer to this question should show that the candidate will be assertive and try to influence the team-member to correct behavior before escalating to the person's direct manager.