Practice 30 Continuous Improvement Engineer interview questions covering Lean, Six Sigma, and process optimization.
Question 13 of 30
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This is a simple question that many candidates struggle with. Lots of candidates will respond that they take constructive feedback well. Of course, it is a hard expectation that employees will take constructive feedback well. This question is really asking: how does the candidate handle all feedback, and are they going to be dismissive of peers' and team members' feedback at lower organization levels. If negative or unconstructive feedback is offered, the interviewer will gauge how well they will handle this by seeing if they have the emotional intelligence to cipher through all feedback offered and extract the useful parts without damaging relationships.
This is an opportunity for the candidate to differentiate themselves by demonstrating their emotional intelligence and ability to communicate with all organization levels regardless of how others communicate with them.
"Of course I welcome and thrive on constructive feedback, but many times even un-constructive feedback contains important information. No matter how information is presented to me, I always try to reflect and understand how a person feels and what information they are actually conveying. If a person offers negative feedback, it is because they are frustrated or having some problem. In that case, I try to look past their tone or negativity and understand the problem that is frustrating them so I can work to offer a solution."

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